Beware of this company they will steal your money and not provide any service. They do not answer the phone or communicate with you. They charged me an exorbitant amount without my authorization. This is the worst company online. They may have gone out of business but keep charging the credit cards on files for services they never offer or are contractual or even exists. You have been warned. Terrible fake company that may have started Okay at some point but lost the majority of their business and keep stealing people's money. read more

I have used iPage for about 15 years to host my website and provide security through SiteLock. Assuming that everything was fine, I kept renewing their multiple services every 2-3 years. I recently hired a new web designer to bring our website up to date, just after a round of renewals with iPage. I shelled out over $1,000. Now that the new developer can offer everything that I was getting at iPage, I attempted to cancel my subscriptions. The only thing they could do was have me shut off the Auto Renewal feature. I enquired about a refund and they told me that I would have needed to cancel before the renewal date in order to get a refund. Tom Waits once sang, "The large print giveth and the small print taketh away" I'm feeling RIPPED OFF. STAY AWAY FROM IPAGE. read more

iPage - iPage explanation of why they cannot refund my money. - Web Design Near Me

This company is a scam! They turn on auto-renwal in purpose to charge customers. I know I had the auto-renewal off. But, still was charged $239 for one year service. iPage.com is scam and fraud. Do Not sign with them. read more

Last year they charged me $600+ for a website that no longer exists. I was reimbursed after a short fight, but - amazingly - they left the domain privacy and dot.com renewals on Auto-Pay...and didn't notify me of that. This year, I'm fighting - again - to know WHY I would be auto-renewed for an account that doesn't exist. read more

Pure fraud. They offer a super cheap but poor web hosting. But renewal for the next 3 year they automaticaly charge without accepting for $624 . And they do not return that money. Stay away. It is fraud. read more

I've been a customer for 13 years. The reliability & support has deteriated significantrly--not the least of which are: 1) My website home page is accessible, but none of the other pages can be accessed 2) They no longer have anyway to contact them, whereas they used to provide phone support. The HELP tab on iPage's page should say "you are own on own". DO NOT USE THEM. i'M STUCK WITH THEM BECAUSE i CLOSING MY CONSULTING VBUSIINESS NEXT YEAR & TO SWITCH IS A CASE OF "THE SQUEEZE IS NOT WORTH THE JUICE. read more

My experience with iPage support, particularly with Yashwitha, was frustrating and unacceptable. After my website went down, I reached out for help -- only to be met with a rigid and unhelpful verification process. Yashwitha insisted on sending a verification email to an outdated address that iPage themselves had set as a default and no longer supports. When that failed, she demanded a copy of my government-issued ID -- something iPage has never required before. I've always authenticated using a secure code word, and I do not trust iPage to handle sensitive personal documents securely. What made matters worse was the complete disregard for escalation. I asked four separate times for the issue to be escalated to a senior representative, and each request was ignored. It was only after I threatened to take my business elsewhere that someone finally took notice. Ironically, Yashwitha then asked me five times if I wanted the case escalated -- after stonewalling me for hours. This experience has shattered my trust in iPage's support process. If your website is critical to your business, I strongly advise looking elsewhere for hosting. iPage's support is slow, dismissive, and fails to protect customer interests. read more

I was a happy customer of fatcow until iPage acquired them. They renewed my fatcow plan after jacking up the rates several-fold. Last week, they did something to our site making it unusable - i.e., HTTP500 and I've been after them via chat for over a week to get them to undo what they botched doing whatever they did. All I get is "it's been escalated and we can't tell you anything about what is happening with our level 3". The fatcow phone support disappeared, chat is the only way to engage. The chat support is horrible. DON'T even try to use their services!!!! read more

I have retired no longer need a fancy website. My website will not change anymore. I created it with Microsoft Front Page some years ago. All I need is to keep just the site up, along with all the email forwards. I wanted to downgrade to a cheaper option, but I can not get anyone to answer the question. The AI system is a pain, and worthless. I waited an hour for response to my question, to no avail. DO NOT USE THESE FOLKS. read more

Avoid at all costs, there is no customer service to speak of and if you need help it always takes 24-48 hours, even if it already been 24-48 hours. read more

THE WORST - PLEASE DO NOT ENGAGE WITH THIS COMPANY AT ALL. I used them for many, many years and wasted soooo much $. Subpar everything. Zero grace periods, all about the $$$$$ and no understanding that life happens and you might miss renewing by ONE day. And their rates are ridiculous for what they offer!!!! read more

Before this summer, I never had a problem but apparently some rocket scientist took over and thought they would fix something that was not broken! 1. They removed the ability to use Outlook to manage my emails. 2. I never received an email from them explaining the situation or how to fix it! It was just unavailable one day. As this is my business account it was an exceptional nightmare. 2. Impossible to get customer support in the phone. 3. Can't login to web email server half the time. 4. Online email sucks. I am moving my web server to anything else. I hear WIX is decent, but must research first. read more

terrible, terrible service and only through a chat, no voice support available and constant hitting with charges whenever issue arises.

My website works but the cost of the hosting package has more than doubled. Customer service is really subpar now. There is no longer a way to call. One has to use chat which is lengthy and tedious. I began with iPage in 2014. Ten years later, customer service is awful. I will be finding another company once my current contract expires. Buyer beware. There are other companies that don't increase renewals like iPage has - there are better options. I'm disappointed this once great company has lost its luster. read more

NOT a Boston based company, but I PAGE created my website 15 years ago. I missed ONE payment and they deleted my account. I tried to pay and get them to reinstate, but the customer service chat was a nice guy from India who could not reinstate, nor provide a clear path to get my site up again. I had to start over, pay a reinstatement fee of $100, and though I said YES, finally after hours texting, I still could not do this. They sent no link or instructions to start new account, so that they could find it and reinstate my old copy and photos. I will never ever use I PAGE again, they now work with Blue something as their partner?? read more

They shut down my site even thought it is paid for until 2025. There is no phone number I can call to resolve this and unfortunately the chat is not helpful at all.... so I have completely lost my site and I cannot get refunded for this issue, nor can I run my business properly.... Horrible customer service... read more

Great service. But very disappointing that my submittal page is often down. It wasn't for that I would be doing five stars

ipage used to be a good hosting platform. It is now an absolute failure. It's mail server is antiquated. Its customer service is almost nonexistent. I want to cancel my web hosting plan. I can't get out of this deal until 2026 per the terms of my payment plan. I am afraid of losing my web presence if I cancel before I can transfer to another provider. I am also fearful that my card will be charged upon automatic renewal. Customer service is now handled only via a chat that takes hours. The reps simply point customers towards the boilerplate within the contract terms. Avoid ipage like like grim death. read more

Stay away. Just stay away. If you're already in, find a way out. And do it before renewal time when they lock down your admin portal to block you from taking your own archives and backups. Leave on good terms while you still owe them a month of service. It's worth it. read more

STAY FAR AWAY FROM IPAGE HOSTING. They are full of scam, keep changing their customer support number. when I call their 800 number, its keep saying phone support is not available, only chat is available. when it comes to charging your card they don't do any delays. sometime over charge. I am cancelling my hosting service with this scam factory. read more

Zero stars. Negative 5 stars. Close the company down. Like many others who have taken to Yelp to vent their frustrations over the subpar service this company offers, I would give them a negative 5 star rating if there was an option. Company was great when I signed up back in 2015-2016. Office was based out of Arizona. Tech support was actually helpful. I noticed a sharp decline in the quality of service around 2018-2019 and its gotten worse every month since then. In October 2020, I made 9 separate inquiries for tech support different sites. Each contact I made took roughly 45 minutes to 1.5 hours per call or chat. I only hosted about 23 sites with them and everyday, one was down. Finally I decided to end my relationship with iPage and find a new host. Out of all the times I've contacted iPage and asked for a follow up email or phone call it's never happened. Not once in the last 11 hours of tech support calls. But on this particular day after a relaxing weekend of migrating sites to a new host, the three or four that I didn't transfer are down ( to be expected from this shit company) I didn't know at the time but while moving sites over to the new host, several that remained on iPage experienced a malware issue. All of a sudden! Lmfao. I wake up to an email from someone from iPage offering to repair the sites by installing a security feature and reloading the content. At first I didn't know the sites were down until I saw the email. I thought maybe this is it. After all the bullshit they put me through, someone was going to step up and deliver customer service. No folks. It was a shady almost extortionist approach to fix sites that were still on iPage. I had already backed them up. I was just waiting to transfer. But the person who reached out was trying to charge me to load them back up. If I didn't pay, the sites would remain crashed. (never bothered to ask how much they charge. It was a robbery. Plus, I'm still waiting on a refund from these guys, that is another story) Run fast and far away from IPage. Don't fool for anything they try to assure you. Outsourcing customer service to India or the Philippines is a bad move. I wouldn't mind paying extra if it meant that communication was better. They did a great job ranking their site for keywords back in the day and maybe still invest in SEO to trap newbies looking for hosting at an attractive introductory rate. You get what you pay for. Hosting with iPage is like eating a McDonalds combo that you microwaved twice after it was cold. Bun tomatoes patty fries soda and all. read more

I have been using their hosting for 7+ years, and they are just charging from my account and not giving any good benefit. After many years today, I had to contact them, but they are useless, the will ask very basic questions, and waste your time, and ask too many useless questions. I just checked my website, speed and it says server time issue. read more

This company used to be the bomb. You used to get Americans when you called tech support who could speak and understand proper English. Not any more!!! Now you get connected to India or the Philippine's where they can't understand half of what you're saying and vice versa. I made 5 calls and have gotten disconnected from 4 chats all day to fix a problem that they created and customers can't email me from my Contact form. This is absolutely Ludacris! Avoid iPage like the Plague! read more

One of the worst company, I ever had to work with in my 30+ years in industry. Mess up with website, SSL happen regularly. Poor support staff with no technical competency. read more

Terrible! I upgraded to their "wordpress essential​" plan which is supposed to give me better support which I did not receive at all! Everyone that you talk to is from India and have very thick accents. Even if you can understand them they are useless in helping you. What is most frustrating is that I was persuaded into purchasing this more expensive "better option" and it has caused nothing​ but more problems​​ AND no one can resolve it. there is not "special Wordpress support" read more

STAY AWAY (especially if they are still somehow in business!) I was a customer for 3 years, moved to Squarespace for their better integration & cancelled my iPage renewal this past January. I removed my payment information & everything, just to be on the safe side too. 3 months later in April, I see a transaction for over 400$ on my account with their tag on it. I contacted customer service, they told me the account showed up as being closed and was in fact DELETED in January (as it should be) and confirmed I did not have any outstanding balances that would warrant a charge so late. I called my bank, filed it as fradulent, and had a chargeback done thinking someone had spoofed the transaction ID. Within a week, I get an email from iPage to the tune of: "we notice you have had a chargeback issued from your bank & per our chargeback policy, have cancelled all of your services, if you wish to renew, you will owe us the outstanding balance that was charged prior to re-open your account" WTF! Anyway, I hope this scummy business goes under, and for anyone out there still using them, CANCEL YOUR SERVICE! (also, claim fraudulent billing if they try to pull this shit on you MONTHS after cancellation.) read more

If you are looking for web hosting STAY AWAY FROM IPAGE. Their service is weak, i.e. page loads are 56k slow, frequent server issues, their support is 24/7 and useless. Save your money and go anywhere else. Github will give you 1 free page, Google offers a free website. Save yourself the headaches that comes along with iPage read more

**** WARNING *** STAY AWAY I was double billed and demanded refund. Instead my account was deleted and so was my $5,000 website. Customer service is India is a joke they do not understand nor comprehend the English language. There is no customer service and no help, you can not get through to anybody for help, circles and circles. I have been on 35 phone calls in the course of 10 days all to no avail. Edit: In the end they finally heard my request and made things right. Thank you ! read more

Customer service 0 stars. Reset my auto-renewal for my domain twice. Now I lost it and it is costing my company hundreds of dollars nto get it back. Go somewhere else, run away, not worth what you pay here. read more

Just like Eric said! I cancelled my service with them and exactly 3 months later they hit my credit card. I also have no domain name. Im filing fraud charges plus contacting the BBB. I WILL RAIN AN ALL OUT SHIT STORM ON THESE CROOKS! When i called twice they said " well per our guidelines we can not refund your money for 10 days". Wait...... you fraudulently stole money from me and say i have to wait and may or may not get my money back? No! Stay away from them. I had to cancell my credit card and file fraud charges with them. read more

My web page www.expressorchids.com was hacked. I lost every email for the past 7 years. I called to get help. They told me they could not help unless I gave my security question answer. The hackers changed the answer. I offered my United States Passport as proof of ID. They said they could not take this document as proof of ID. They told me to visit a web page to go to that does not connect anywhere. www.property.com/ownership.bml Sam was the lady who was told she could not help me. My web site is now being re directed, all my product photos were stolen and taken down. i have been with IPage for over 7 years and this is how they treat a loyal customer who has been hacked. This IS NOT OK !!! read more

iPage is owned by Endurance International Group so to see other reviews about these ratbags search that name and you will see I am not alone. Here is what they do. They get you to sign up at a very low rate for web hosting and your domain name registration. Then when it comes time for renewal they automatically take TWO years fees for your hosting only. In my case $298.00. This leaves your hosting and domain registrations out of sync. When your domain registration lapses (because they don't inform you it's due) they then hit you with a domain redemption fee of $160.00 plus another year hosting fee. $176.99! This can not be accidental! Only word of mouth will stop these people so please tell your friends if the subject of domain hosting comes up. They also own Blue Host and Host Gator and others that I am working to discover. read more

iPage was great when I hired them in 2012. Tech support was all American agents, knowledgable, competent, solved my website issues in minutes. NOW their tech support is horrific, all outsourced to the Philippines or India, and they've kept me on hold for almost 5 hours the last two days trying to get my site fixed. They are useless, and I'm dumping them. Corporate America is so transfixed on saving money, they don't give a CRAP about proper customer tech support. This outsourcing is a NIGHTMARE! ***STAY AWAY FROM iPage.*** read more

SLEEZY BILLING PRACTICES: They charge you for a renewal well in advance of your annual expiration date. In addition, if you look at your account and billing info, it tells you your expiration date but says nothing about their policy of charging you 15 days in advance, which they trot out when you notice a middle of the night email saying you've been charged and call them to cancel and get a refund. Can't be any more deceptive than that! Even worse, they charged me before the 15 days! Others have noted that they vastly increase the fees after the first year, which on review I found also. I found I was paying $20 per month plus over $200 on renewal, which I'm way too cheap to have ever signed up for. As noted, it seems all their emails come in the middle of the night, which as an attorney, I'd say looks like intent to deceive. It's time to get a class action against this fraud! (I'm not a class action attorney BTW). read more

I have used several hosting company's and decided to try ipage given their price point. The service was so bad that I decided just let the account sit for three years unused. I do not know to even start on the amount of issues I had with ipage because it would be a waist of "our" time. Notice that "our" means you as well whom is reading this review. Customer service - Awful. Resolving issues - Awful. Malware issues - Awful and abnormally high. Try them and you will say the following. Why did I not take the reviews seriously. Spend the extra money to use another vendor before you spend that amount of time you will lose in just one day with iPage. Cheers. read more

I have had to change my password every other day. They say you are allowed to send 500 emails per hour yet my account is closed down after half that. Their solution is advising me to send less emails which means they are not delivering what they promised. I shall cancel my account. The staff try to be helpful but obviously the system does not work as promised and they are unable to correct it In addition every time they close down my account they include a marketing email for constant contact which is annoying. They must get a kickback from the vendor read more

terrible terrible company. KEEP AWAY. everything with them is hamstrung and backwards. i cancelled my account, received the confirmation email, and they billed me anyway for a renewal. literally everyone you speak to says something different - one person told me i didn't cancel, another one told me that i cancelled for the following year, another one told me that i cancelled while they were already in the process of billing me. to top it off, they then told me it's their policy not to refund accounts that they've already billed. stay away at all costs. read more

You guys sold me on a VPS plan under false pretenses. I asked you POINT BLANK if there was any risk of my site crashing, and on day one, my site crashes because I've used up all of my memory. Why was I sold the plan if my site is too large to be on the VPS plan?? You have access to all of my data and files. Someone straight up lied to me about how the VPS server would do with my website. Then someone has the tenacity to tell me I can pay $150 to migrate my site BACK to the shared server when I already paid $150 for you to migrate it to the VPS. I want my $150 back. This is UNBELIEVABLE. read more

Do not let Ipage host your website !! If I could give Ipage zero rating I would. Don't host your website with them , unless you want them to destroy your business. Ipage tech support is a joke. Noone seem to know what's going on ,or have any knowledge . My website had been loading extremely slow on computer and not loading at all on mobile devices for 5 days now , and I had been calling Ipage tech support everyday, spending hours on the phone with them with absolutely zero result. I even spoke with their supervisor he was in the phone for one hour with me with absolutely zero result. My website is so slow it takes 5 min to load on the PC so it is practically down because no visitor is going to wait for it to load for 5 min. Ipage elevated this issue with the ticket but 3 days go by and absolutely noone contacted me or did any work to fix it. I wish I could go back in time and never sign up with them ,because whenever the shit hits the fan they can never fix the problem for weeks and that is if I call them every day spending 1 hour at least on the phone talking to different tech support people who assure me that they will fix it and usually nothing is done untill I finally loose it and start skreaming at them on the phone . At this point it is not easy to change a webhosting service because it will affect my Google ranking , so I am stuck with their ridiculously bad service . with I Meanwhile , my website is too slow to get any business and it's mobile version is not loading . I am loosing my position on Google . Please do not hire them , don't let their cheap prices full you - they are garbage company with garbage customer support and absolutely no concern about their customers whose business they are slowly ruining. read more

This place sucks! I cancelled services three months ago and the bastards charged my credit card anyway. I don't even have a domain pointing to them and they charged me! What a racket! Don't bother! They suck! If you need something cheap just use Wix.com! read more