EQ Audio went above and beyond getting my in warranty Michi M8 amplifier repaired when the US…read morerepair facility in the US tried to rip me off and deny a warranty claim. I bought from EQ because they had the best price originally. If anyone requires warranty repairs of their Rotel product I suggest they avoid New Visions in Texas, they are a known ripoff. Corporate Rotel should remove them as a authorized repair facility.

Purchased high end Earbuds [EMI's] but had to return them due to fit. I did this well within the 30…read moreday return limit. EQ Audio refused stating they could not do this for hygiene reasons. ? This is the first time in my life a company refused to accept a returned product for reimbursement or substitute. Poor customer service.

I don't usually write reviews but this company really went out of their way to take care of us…read more We've accidentally set off the alarm a couple times before, took me about half a minute to turn it off. Every single time, someone from LST would call me a couple seconds later to check in on me. Recently, LST called me again to tell me that I was due for a battery change. Funny thing is, I actually saw a light on my keypad the day before and was wondering what it was. The girl on the phone says that's the system's way of telling me that the battery is low. They sent someone to change the battery, and the light went away. My family and I have used different alarm companies in the past, but the way LST looks out for you is a cut above the rest. I've been with them for almost 2 years now and it's been great!

Ok, after maximum two and a half year of using their service, we got charged $120+tax for replacing…read morebatteries for the main units and the sensors. The cost of the main unit battery is major, the batteries on sensors are just AAs. I was told that the battery should last for a few years and opening and closing the doors with sensors wear out the batteries. This is understandable but i still feel like scammed somehow. Not remembering being told during installation. The technician was in my house for 15 minutes ish.

TruTone is 'Truly' Exceptional Service!…read more I recently purchased a set of Paradigm Founder speakers from Trutone Electronics, and I'm extremely pleased with both the speakers themselves and the buying experience. After quoting the speakers from several U.S. dealers I found that the incredible price offered by TruTone, no customs tax on Canadian made goods (Paradigm and Anthem) would save me a bunch. I was heading to Toronto for the weekend anyways and the savings more than paid for the trip. From the beginning, Jeff Lacey at Trutone was professional, responsive, and easy to work with. He provided a clear and detailed quote, explained how Canadian sales tax applied, and walked me through what to expect as a U.S. buyer bringing Canadian-made audio equipment back across the border. The process turned out to be much simpler than I expected. After finalizing my quote, I drove to pay and pick up the speakers in person. Trutone had everything ready and packaged securely. Crossing back into the U.S. with the speakers was straightforward. Have them make you two copies if your receipt. Get the CBP Declaration Form 6059B and fill it out this to declare your purchase: https://www.cbp.gov/travel/us-citizens/know-before-you-go/what-expect-when-you-return The Paradigm Founders are truly incredible speakers and buying them directly in Canada gave saved me money and it's cool knowing they were hand delivered from the factory. I highly recommend Trutone Electronics for anyone in the U.S. considering Paradigm, Anthem or any Canadian made brand. Their knowledge, customer care, and transparency made the entire process seamless. If you're willing to make the drive, buying Canadian-made Paradigm speakers from Trutone is absolutely worth it! Thank you Jeff, Robert and William, I will be back to complete my theater.

We recently purchased a Victrola Stream turntable from Trutone. Their service was excellent and as…read morethis is a new, hard to get product and we live in Alberta, the unit had to be shipped. We dealt with Ahmet who looks after their online sales and he was fantastic. He kept us up to date on timing, answered all of our questions and actually cared that we received good service. I highly recommend Trutone and would order from them again in a heartbeat!

WoW! Aireon TV Video was totally incopitent in every level of service…read more I felt I was misslead and he attempted repair my SONY 75 4K for over $580 but failed to mention there will only a 30 days warranty. Why bother repairing, no thanks! I'm a Senior in the Leaside area. SUCH A FRAUD AND BECOMING A VICTIM OF A SCAM? NO WAY! I DO NOT RECOMMEND. THIS PLACE TO FAMILY. About Review. PLEASE NOTE: 17 Reviews in 8 YRS I'm sure the owner will accuse me of being A FAKE. CONSUMER ALERT! Consumers, & Seniors of Leaside East York an all of the Toronto, GTA STAY AWAY! from INSTALATION SERVICES of any type and REPAIRS. Best of Luck To All Consumers Evelyn White

Mr Fixit for any electronics. I have used for years for stereo repair and to buy and install new…read moreTVs. Excellent service.

I was in Toronto Canada recently for Father's Day weekend. And I went to Rogers Centre for two days…read morein a row for the very first time ever in my life. And boy, was it fun! I got myself my own customized blue jays jersey both blue and white with my name on the back and my favorite number 66 on it. Not only that, but the staff was really friendly, and I really had a blast for my very first Yankee game in Canada. The food was so delicious and the seats I was in were so comfortable. And I also got to get a great view of the CN Tower from the stadium since the weather was so nice and the roof was open. So I just wanna thank the Blue Jays for proving a great baseball atmosphere l won't forget. And the fact that the Blue Jays are the only MLB team to have a hotel inside their stadium makes me love Rogers Centre even more. I totally recommend the Rogers Centre for all Blue Jay fans, and baseball fans who wanna stay in a hotel inside a stadium. I hope to come back!

I came in here with a coworker to exchange a defective cable box and it only took 35 minutes of ID…read morechecks, authorization verification, account verification, a diatribe about why Man U was far superior to Chelsea and ended with me being given the same defective box back that I came in with. When I pointed it out to the staff member they said, "Oh, I thought you wanted to keep that one." Hulu is looking more appealing every day.

This is an excellent home security company. Brant was terrific at honestly assessing what we needed…read moreand offering a complete solution. The installation was quick and very professional. I've had the system for a few months now, and it has worked flawlessly. The app that controls the system is well-designed and very easy to use. I highly recommend this company.

My wife's business used this company and she was duped into a predatory long-term contract. When…read moreshe passed away from cancer and the business went under, they heartlessly tried to extort a large payment out of me, calling a collections agency to harass me at all hours of the day. Deeply saddened by the complete lack of customer service.

EVIDENCE IS ATTACHED ... PLEASE READ …read more... PART 1: I am extremely disappointed and urge all customers to look elsewhere. Please read fully ...... customers need to know. Since my Hunter Douglas blinds arrived in April, 2024 I have made it clear in several emails and in person that it was the wrong colour. Lior told me it's what I ordered - so what could I do? In January, the second of the forth blind started to swing as the fabric isn't rolling correctly on the internal turning rod. Lior was supposed to come and repair the blinds, but didn't show up and didn't tell me he wasn't coming. When I messaged to ask when he's coming, he told me he sent my video to HD and is awaiting their reply, again I raised the issue of the colour. When Lior never returned my text messages, I called Hunter Douglas wrt the repair and the fabric colour. This is when I found out that Lior submitted my order with the WRONG colour. His order to Hunter Douglas had a different colour from that in my quote. I was hoping that this would mean I would finally get the blinds I ordered. However, Lior sent an email stating he will not do anything to rectify his mistake. Customers need to know. PART 2: After continued communication with Hunter Douglas customer service, the associate manager of customer service has offered to resubmit my order with the correct colour at no cost to me. HD has the order Lior submitted and the order Lior gave me - two different colours. Thankfully, HD is a company that cares. Please seek window treatments elsewhere. PART 3: Since April, 2024 I have told Lior that the colour did not match the sample I had picked. When Lior insisted that I had picked the colour, what could I do?! He actually had me believe I picked what I got. Would you want to work with a company that ends up being dishonest? Insisting you made an error when it was their error? Would you risk your money? I am posting this at length to help anyone from experiencing what I did. Why would Hunter Douglas replace my blinds if they did not have the evidence to prove me right?! I have provided screenshots for evidence for your reference. 1) my order - please note colour 2) the colour order on the blinds put through by Lior (HD told me where to find this on the blinds) 3) I limited the emails to two dated April, 2024 with concerns over the colour. There were many many more emails, texts messages & in person conversations wrt colour (note Lior was using the name of the hardware as the fabric - as explained by HD representative) 4) letter from Hunter Douglas to replace the blinds 5) pics of colour I ordered (haze) vs what I received (gray) Furthermore, please do check my one and only Google review that Lior or Alon have noted. There is no Home Stars review. In April when the blinds arrived, Lior noticed spots on them and reordered replacement blinds. That same day he asked me to pay the balance because as he said, "I'm good for it." At least I was smart enough not to pay in full at that time. I did however present the question of the colour and my concern of the dark colour. I have blue walls and I knew I didn't pick the dark grey. Lior made it clear that I ordered the dark grey. As I learnt, if there is doubt trust yourself and not Lior, the salesman who is a partner one day and an employee another. I was made to believe I was wrong, but I was not. I had hoped that our business relationship would let them correct their mistake, not refuse to correct their error. The dishonesty is something I have never experienced before. I'm thankful Hunter Douglas stepped in to make it right for me. Two piece of advice: 1) Look for a company with more reviews to ensure legitimacy of the posts 2) Never pay with e-transfer bc it is like cash. Credit card companies can also step in to help.

The fabric was an exceptional quality and we were really happy with the process of order,…read moreinstallation and the quality of materials and craftsmanship.

I contacted this company for a quote and clearly explained that I needed an alarm system for six…read morewindows and five doors. The salesperson discussed my requirements with me, provided a quote, and I signed the contract. Since I wasn't familiar with the technical details of the contract, I trusted that it reflected what we had discussed. When the technician arrived, I was told that the contract only covered one window. If I wanted the remaining five windows included, I would need to pay nearly $500 more. I feel the sales process was not transparent. The quote I received did not accurately reflect what I had requested, and after I signed, I was told it was my responsibility for not catching the discrepancy in the contract. While I understand the importance of reading a contract carefully, I also believe customers should be able to rely on the salesperson's explanation matching what is actually being sold. Overall, I was very disappointed with the lack of transparency and the way this situation was handled.

We had a great experience with Protection Plus from start to finish. Brandon, the project manager,…read morepersonally helped us with the scheduling and quote and took the time to walk us through the entire process with clear explanations, which made everything feel easy and well-organized. Scheduling was smooth, the installers arrived right on time, and the installation itself was excellent. The team was polite, professional, did a great job, and cleaned up after themselves. Overall, a seamless and very positive experience. Highly recommended!