I would like to recognize Jordan for the excellent service he has provided in handling our…read moreprofessional liability insurance since November 2023. Throughout this time, Jordan has always been highly responsive, professional, and helpful. He has consistently answered our questions promptly and assisted us whenever needed. His excellent service has made our experience with your company very positive. We sincerely appreciate Jordan's support and would like your company to know what a great job he has done.

Customer is good! They worked on getting me the best rates possible for my business needs,…read moredefinitely would recommend.

Fantastic agent, cannot recommend enough. Ive worked with Mark for years, and am always blown away…read moreby his responsiveness, professionalism, and earnest drive to help find the right solutions.

I had a great experience working with Mark at State Farm! He has been my insurance agent for years,…read moreand throughout that time he has always been incredibly patient, informative, and responsive. Every time I have a question, he gets back to me quickly and makes everything easy to understand. Most recently, he helped me transfer my insurance from my old car to my new one, and the process was smooth and stress-free. I really appreciate how efficient and professional he is. On top of the excellent customer service, State Farm has been affordable and reliable for my insurance needs. If you're looking for an insurance agent who genuinely cares about his clients and makes the entire process simple, I highly recommend Mark at State Farm!

Spoke to Darryl about liability insurance and he got me a great price with friendly and informative…read moreservice! I was very happy with the service, coverage and price received and I actually got to talk to someone and ask all the questions I wanted to. Will definitely use him again for other insurance purposes, thank you Daryll!

Darryl's office was simply a life saver for me! Shout out to Sonia Goodman who helped me navigate…read morethe challenges in getting home insurance quotes in this California market, it's not easy nowadays with what seems an exodus out of this state by many insurers but Sonia was right there anticipating this and having not only plan A in place but also alternative plans in case it didn't work out with the first quote. Sure enough we had some issues with a re-quote and she put plan B to work and we were able to get everything lined up in time before my existing insurance lapsed, like literally on the last day! She educated me on the many nuances with my situation for future consideration as it relates to the insurance market and how her office can help consult. I am pretty sure with any other insurance office I would not have had such great service and valuable insight and Sonia and her team really deserve recognition and hence why I am here writing and sharing this so others who have similar challenges getting home insurance in California can use to their benefit!

Mr. Kim was fantastic from start to finish!! He answered every message quickly, took the time to…read moreexplain everything patiently, and never made me feel rushed. His quote was great and straightforward, and the work was excellent. I'm so glad I found him!

I reached out to Scott regarding auto insurance and he was very honest about what he could offer…read moreand ended up recommending that I go with another carrier, based on his expert analysis. I was very pleasantly surprised at his honesty and generosity regarding information on the insurance options in today's strange post covid climate. He later spoke to me to answer questions I had about recommended coverages, even though I would not be a client in the short run. I would highly recommend working with him. Exceptional integrity and customer service!

I've been dealing with David for at least 2 years now, but recently, I called to talk with David…read moreabout adding a new car. His assistant or whomever called me back was such an order taker , like the rest, hence the reason I only want to deal with David. Her demeanor, like the rest, definitely changes when I tell them that I only want to deal with David. Though he never called me back, I ended up calling back and he picked up. He and I talked for a bit as I wanted a better explanation to understand the policy. He said he needed to go into a meeting but that he would call me back Monday (7/29/24) morning. He never did. I even gave him a few more days before I tried calling. Since then, I've left him 3 messages and no return phone calls very disappointing at the lack of service.

Both my adult son and I are long time customers of Kessler Alair and we have found their services…read moreto be top notch. I want to specifically mentioned "our agent" from their Upland office, Ms. Tracie Greathouse. In all our dealings with her, the most recent one involving renewal of our auto policy, Tracie has always been professional at her finest. She answers her phones, acts promptly on requests made, and through it all, she is always pleasant and courteous. It is such a pleasure having her as our agent. . I appreciate her very much.

I reached out for a commercial auto insurance quote and made that very clear in my initial email…read more They were quick to respond at first and asked for a ton of information, including my current insurance declarations, which I sent over right away. Then... nothing. After waiting about a week with no update, I finally hear back only to be told that the agent I had been dealing with doesn't even handle commercial auto insurance. That was literally the entire reason I contacted them in the first place. They said someone else would follow up, but that never happened. Super frustrating experience. If you're going to request sensitive documents and detailed info upfront, at least make sure you can actually handle the type of policy being requested. Total waste of time.

We've had an excellent experience working with Anna at Roger Stone Agency in Newport Beach. She has…read morebeen consistently responsive, professional, and thorough in managing our insurance needs. Anna does a great job staying on top of renewals, coordinating quotes, and making sure nothing slips through the cracks. We truly appreciate the extra effort she puts in to secure fresh, competitive quotes each year and to clearly communicate options so we can make informed decisions. It's clear she takes pride in her work and in supporting her clients. We value our relationship with Anna and the Roger Stone Agency and look forward to continuing to work together. Highly recommend.

Chantelle Storm is "Combat Carl" from the Toy Story movies: She NEVER gives up and she ALWAYS…read morefinds a way. Everyone needs someone like Chantelle to help them circumnavigate the nuances of the insurance world. Do not be fooled - She is tenaciously creative, diligent, and shoots pretty straight. I'm surprised she's not rich cause she's got the customer service formula down pact!

This was my first time using an insurance broker and I was lucky enough to find an expert…read more Chantelle was friendly, patient, and very knowledgeable. She explained the health insurance process in detail. She walked me through the necessary forms and answered all of my questions. I learned many things about the industry, and ended the call feeling satisfied and confident in my choices. I highly recommend Chantelle Storm, and I am happy to continue working with her in the future.

I just got back to work after not being able to work for two months due to covid…read more I shopped all around and talked to several different insurance companies that work with dog groomers.(btw they are in Kahootz with several other insurance companies, but hid that knowledge from me- so a great deal of that research was wasted time because I was looking for quotes and services from what I thought were different companies) I was aware that I needed a special insurance that covers my van, bailee insurance for the dog, and would cover loss of wages if my van was out of commission for whatever reason. Well- my Van gets damaged and needs to be in the shop for two weeks. "It's ok-" I tell my partner.. "Zach Davis assured me that we're covered" Wrong! Apparently, Zach hooked me up with an insurance that would only cover my loss of wages if I was to incur damage at my address! If you can't understand the irony in this: I'm a mobile dog groomer- my house could burn to the ground and it would not affect my work.. Here is how I was mistreated: 1. I was tricked into thinking that several different looking insurance companies were all different, but found out later that they all work together- effectively wasting my time. 2. I was mislead into getting insurance that can't come anywhere close to helping me in the real world situation that I am now in. 3. Once I pointed this out, I got a quick "sorry you feel that way" and no wanting to make things right, just a suggestion to go somewhere else. (Keep in mind I lost two weeks of pay that I was just expecting would keep me above water after being down for two months.) 3. They refused refund the money that I have been exchanging for a worthless insurance after I cancelled-their reason for this is that If another claim was made, they would have to respond to claim if something was to arise when the policy was in place... I can sign a paper stating that no other claim will be made-then can I have back my stolen money?! I hope you all take this to heart and at least get a lawyer to read whatever the entity of - choice plus/the hartford/Pet careinsurance/pet biz insurance, etc. -wants you to sign Screwed over mobile dog groomer, Adam French

Zach is my first and only call for insurance…read more My girlfriend Alyssa and I just moved out for the first time. I needed renters insurance as I have lots of expensive musical equipment. Zach is very knowledgeable and clearly explained all the relevant policies and contingencies. I was under a tight timeline, but Zach was able to get me set up on the spot after I decided on a policy he recommended best fit my needs. If you need insurance, Zach is definitely the one to call. He's extremely friendly, professional and passionate.

I am a Yacht Broker and, as such, it is important to me and our company to refer an insurer we…read moreknow, like, and trust. I have referred this company half a dozen times now, and Novamar and our agent there, Charlie Bailey, have insured the toughest cases for us when other companies said no way possible. Novamar and Charlie Bailey are dependable, personable, and trustworthy. Charlie Bailey is like a dog with a bone that won't let go! He has demonstrated on multiple occasions that he will not stop until the job is done and the customer happy. Charlie Bailey and Novamar are a great team. I highly recommend.

At first it seemed great but then they didn't get back to me at all and nobody answers the phone…read more Got a policy with another agency and they did an amazing job.

Johnny Salas with Trinity One helped me with auto insurance and saved me a substantial amount from…read morewhat I was paying. He was fast to respond and extremely helpful and knowledgeable. Great customer service!

I can't say enough good things about Trinity One. I called based on yelp reviews and Johnny did…read morenot disappoint. He was knowledgeable and kind. He answered all of my questions in an intelligent, straightforward and understandable way and he saved my $500 compared to my old policy. It was a pleasure to talk with Johnny. I'd bet that Brent is great too.