Fair pricing, fast and quality service. These guys always do such a great job. I will always go…read moreback to them!

I came in to get my laptop looked at. The service was friendly and fast. They quote you a fair…read moreestimate and the time it will take for whatever your issue is. I needed an estimate for a broken power connector on my laptop. The clerk said it would be x amount because the part would have to be ordered. They fix a myriad of electronics so before buying something new take your device here for a free estimate to see if you need to replace it.

I went to this store about five months ago, January 2026, because my screen needed repair. They…read moreasked me if I wanted the low quality screen, the good quality screen (comparable to Apple but much cheaper) or the Apple screen. I said I wanted the middle option. That is what I paid for. As soon as I got my phone back (4 hours later- keep this in mind for later in the story), I knew something was wrong. It was shutting off all the time, the brightness didn't work correctly, and my front camera was awful quality. I am somewhat shy and don't like confrontation and I do not want to be THAT person that complains and makes an employee's day harder... so I just told myself to live with it and did not go back and complain. Fast forward to today, May 15th 2026. I broke my screen again and took it somewhere else. When the employee at the other store looked at my phone, he automatically said "you have gotten this replaced before?" because he could tell right off the bat that my screen was not the quality it should have been, had they really given me that "high quality" screen. He starts repairing it and tells me that uBreakiFix did not even put the main screws back in my phone! I have been walking around for FIVE MONTHS without the correct screws in my phone because they screwed it up (pun not intended). He also said he commonly has complaints of people coming from the uBreakiFix store, leaving with a phone more messed up than when they started. At the new store, he finished my phone in no joke five minutes so I am not sure why uBreakiFix needed four hours... to do the wrong thing. Long story short, do not go here and make the same mistake I did. Absolutely not worth the money or time.

Fast service and friendly customer interaction. My battery was beginning to cause issues in my…read moreGoogle Pixel 6a. They replaced it within two hours and saved me from having to get a new phone. I will certainly use them again.

My son dropped his phone and it shattered hard! You know kids his life blew up immediately! I went…read moreto our local youbreakifix immediately but the near us did not have the part. They helped us out called some other and found this location that had it. It was only 15 mins away so we went over Now my son has a Bark phone so there are some nuances to working on these... but they said they could do it but it would take 3-4 hours. Whats a dad to do... gave them the phone and found a mellow mushroom down the road went to eat and wait. Amazingly enough about an hour and a little Kate I got a call saying to was done. The price was in line, the service was excellent and speedy, and my son didn't have to go phone less for days. Nice work!!! You all earned my business!

I brought my iPhone 16 Pro to this uBreakiFix location on February 7th. They sent it out for a…read moremotherboard repair and told me it would be completed within their 15‑business‑day policy. For two weeks I consistently called for updates, and every time I was told the same thing: "It's fixed, shipped, and will arrive by the 15th business day." On the morning of the 15th business day, they still claimed the device simply hadn't arrived yet. After multiple calls throughout the day, I finally reached them in the evening -- only to be put on hold for almost 20 minutes and then told something completely different: My phone was NOT repaired, NOT shipped, and they have NO idea when it will be finished. This was not just poor service -- it was outright misinformation. I was repeatedly given false updates for days, only to find out they never even had my repaired device. If I hadn't kept calling, I would still be in the dark. No customer should have to deal with this level of incompetence and lack of transparency. Avoid this location unless you're prepared for endless delays, zero communication, and contradictory information.

I had a great experience. Location was ideal ( a lot of surrounding businesses) considering that…read morethere is a bit of a wait. The customer service was 10/10 although I didn't catch the gentleman's name that helped me. Pricing was reasonable as well as the turnaround time. Overall I'd recommend!

No stars if I could. Paid for a new screen AND their "highest quality screen protector." Paid well…read moreover $250 for this. Screen cracks and protector cracks. Go in 9 months later to have it replaced under their "1 year warranty" only to be told I cracked it so they're not responsible, but they would fix it if I wanted to pay for it, again. What?? Apparently, the warranty is only good if the part they replaced is defective. How do I know it's defective if it's not cracked? Such crap. Told him I was going to post a review, to which he said, "go ahead," and then laughed at me. Don't waste your time or your money.

Went here yesterday with a claim from my insurance to fix my shattered screen. Walking in the…read moreenvironment was very comfortable and welcoming. We waiting a short amount of time before a woman (sadly did not get her name) assisted us and she was very nice and straight to the point to get my phone fixed for me! Great place will be going in the future if problems persist.

I have sent many people to this store as they are in my personal opinion way better than the techs…read morein store at some phone providers companies. I got more than one device repair, is more pricey than before. It could also be that I know own better tech gadget's. I loved the customer service and the empathy you receive from the employees. My phone company has change its policies and now requires more red tape for me to access my phone insurance benefits. Once again UbreakIfix rescues me from my phone insurance and fixes my phone the same day. Thank you for all you do!!!

Adam was very helpful and kind! I really appreciate the excellent customer service! He was very…read moreprofessional and treated my phone with care! I will definitely be a returning customer!

I recently went to this location and have never been met with such rudeness at a business. The…read moreperson "helping" was nothing short of condescending when asked questions about the issue my device was experiencing. He told me that there was nothing wrong and when I told him the issues I was experiencing, he just repeatedly told me the issue was the cord (I've tried several different cords with the issue persisting). His attitude was very much so that he didn't want to help me or answer my questions. I will not return.

The team was very professional and knowledgeable! They quickly repaired my iPhone and were fairly…read morepriced.

Dropped off a console for a diagnostic as I had a feeling something was wrong with the HDMI port…read more No visible damage but the connection to my TV was off and on while using it. I was called with the results from the diagnostic and was quoted an outrageous $250 for the repair and refused over the phone. The next day when I went to pick it up from the store there was brand new damage to the HDMI port that was not there when I dropped it off (broken metal casing and a broken pin). I am no longer able to even insert an HDMI cable all the way because of the broken pin and the console no longer connects to my TV (or any TV in the house) at all. Just know if you refuse a wildly priced service from them they will intentionally damage your device.

Expensive, yes! But you get what you pay for. They worked me in at the end of the day and fixed…read moremy cracked screen on my iPhone. $300 is a lot cheaper than a new phone.