I request a repair through Samsung. This is the closest location. I schedule appointment and they…read moreoffer apt from 6-6:30pm. I came in time but they didn't even take a look at my phone or information about the case. The 1st thing said that they are closing and cant do anything today. So what is the point of offering the appointment when you already know you closing and cant even take a quick look at it or providing any information or fixing solution. All they do is kicking me out of the store and blaming that samsung didnt send them the claim and they are closing. They didnt even ask me what is wrong with my phone or check on my phone or even look at it. They just try to kick me out or having me to approve for them to open the phone completely just to get the options to fix and getting a quote. Then, charging me for labor to make sure they make profit up front. Never come back again

We had a phone screen fixed on my wife's phone here. Everything seemed fine until the employee…read moreprinted out a 3foot long piece of paper and had my wife sign it at the bottom with no explanation of what it was. Ok who has the time to read all that on the spot. 1hr and a half later she goes back by herself to pick up her phone and when she does I get an automated text about signing up for a $25 a month plan called Hometech Protection. That part I didn't like due to ME being the main Acc. Holder. I had to go through the process of canceling something that I never agreed to. Besides that the phone is fine.

Overall, I had a pretty good experience with RepairALL. My computer went to sleep one day and then…read morenever woke back up. Being short on time, and patience, to figure it out myself I decided to reach out and RepairALL was quick to offer their services. The good - They offered a free diagnostic and there was no wait time for me to bring in my PC. They had friendly and helpful staff. Their building was easy to locate and their fees were reasonable. Areas for improvement - It took a while for them to properly diagnose and repair my PC. Thankfully, I was not in a rush as I was traveling for work and had a backup PC to meet my needs. If one was in a hurry to get their PC back due to having no other options, I could see where a customer might get upset or impatient. I, personally, am not knocking them down on my review for this as it was not an urgent matter for me and I told them so. It's possible the lengthier timeline for me was due to the fact that I told them it was no rush. I would rather them take their time and do it right than a shoddy rush job. Overall, they did a solid job repairing my PC (typing my review from it right now) and really the only thing I'd suggest for improvement is maybe more proactive communication with the customer. I had to call in for status updates until the PC was fixed and ready for pickup at which point they sent me a text to let me know. I think a few more texts just letting the customer what's going on would likely improve the overall customer experience. I would bring my device(s) back to RepairALL since they repaired my PC and were friendly. If they improve on those little things it could easily be a 5-star experience.

The yelp messaging system used did not give accurate quote and was incorrect on saying the store…read moredoes a free diagnostic. The store associate did not seem to care about this and said "yeah we've had issues with the message system." If the system doesn't work or gives wrong info don't use it because I wasted my time and gas to come to your Modesto location. If the system you use gives a quote and offers service this should be honored at some level.

Super helpful and honest! Didn't have the manufacturer's component I needed in stock, gave me the…read morepros and cons of the after-market component. I was wary of using an after-market component, so he actually looked up the cost of an Apple-direct repair. It will be slightly more expensive, but I won't have to wait. Much appreciated!

The customer service is exceptional, and go above and beyond to fix my phone quickly. The prices…read morewere incredibly reasonable too. I'm impressed with their professionalism and efficiency. If you're looking for top-notch phone repair with great service and swift turnaround, this is definitely the place to go!

Jon was incredibly helpful. I originally went to repair all and after watching the white guy try to…read moremake some extra money on a customer by lieing and then charge me a deposit after him coworker already ordered my part, I figured I'm not bringing my phone back. They start high and change prices later if u ask. I'm so glad I found Modesto phone repair. Jon was incredibly honest and tried to salvage my phone first before switching any foreign part. When it didn't work we went to plan b and when plan b didn't work he said he tried everything but too much damage was done. He didn't charge me for labor. I appreciate his honesty. And his prices were half of what repair all wanted to charge. I value honesty and will always bring my needs here. Thank you Jon for your service. I hope I don't need you again but if I do I know I can trust you.

My daughter's iPhone had a blacked out circle on the corner of the screen for months. Suddenly, the…read morescreen started flashing on and off constantly. We took it in and Mufta fixed it quickly. Now the phone looks and works good as new.

Knowledgeable person at the business helped me and fixed the phonograph player. Name started with a…read more"T".

fantastic customer service, very friendly and very knowledgeable. helped me immensely with my…read moreGameboy

I dropped my Samsung S21 Ultra 5G phone and cracked the screen on June 16,2026. I researched…read moreSamsung repair service centers and found this place. The first service technician recommended that I should call my mobil provider to see if I have a protection plan in place. I made a call and found out that I do have a protection plan. Winstar and the uBreakiFix staff had my phone repaired and working in less than 2 hours. Took my phone in June 17,2026 at 12 noon. It was back in my hands by 2 pm same day. uBreakiFix saved me a lot of time and money. Great job! Thank you again!!

I used my Verizon device protection and was sent here for a cracked iPhone screen repair. I was…read moregreeted by a cheerful customer service representative. I didn't catch his name unfortunately. He was knowledgeable and helpful. He stated my phone would be ready in two hours or less. It was ready in a hour and a half. Different customer service representative helped me when I returned for my phone. He was kind and helpful, didn't catch his name either unfortunately. The value was awesome as it was free due to my Verizon Device Protection plan. Other places I called quoted me between $329 and $379 for this same repair! Highly recommend this place to get your screen repaired. They have a van to provide mobile service too!

Been a customer for about two years now, these are the best folks…read moreI've met thus far in this town. they set the model for what all businesses should aspire to,....customer service is second to none. they've made a customer for life out of me,...and i cant think of another business out here that i would rather throw my money at than CITY CELL WIRELESS!!!

The City Cell staff is very knowledgeable and helpful. Pricing for products and services is…read more competitive and in many cases better than other stores. Eddie, my "go to guy" is efficient and effective in identifying the problems and provides quotes and oftentimes secures the customer approval prior to work commecing. The store offers many different types and brands of phones, both new and older models, stocks a broad range of phone peripherals and offers many plans. For the musical enthusiasts, I enjoy that City Cel carries many brands of speakers and karaoke machines that are discounted for my business. I highly recommend City Cel as your first choice in anything related to phones and other miscellaneous items.