Today I visited with my boyfriend and upon first walking in, I knew I wanted a matcha latte, but…read moresince it was cold outside I wanted it to be hot. I asked the server if he could add the extra cream topping to it and he was very accommodating. It's not typical for someone to order that so he made sure to let me know that he wanted to know how it tasted My boyfriend ordered the Red Dragon tea and we both bought pins (which you pull at random from a box for 3 bucks each) and he really enjoyed it! My hot matcha latte with crème brûlée cream was really good as well and incredibly sweet, I think I will order something similar to it when I come back. Overall, the service was great, the drinks were excellent, and the atmosphere was very relaxing. They have plenty of chairs with a decent amount of room between them and classical music playing over the speakers.

Lady was very rude. Been here 20 plus times and never had that. She also didn't give us boba in any…read moreof our drinks :/

My Windsor Heights Ocha location has been seeing a little less traffic lately... My guess is it's…read morebecause the choices for boba are increasing on the West side and in the metro in general. This will always by my go to spot! My daughter and I both prefer it to any of the others... New or old. Absolutely love Aom and Nick (the owners) and the staff is always great here! The Hokkaido with less ice, 50% sugar, and with coffee jelly is my standard order. It's so good I can't see that ever changing...and I sure hope I never have to change it up. Aom and Nick also own Eat Thai up on 22nd and an Ocha location in Ankeny! Check out their expanded dessert menu too!

It tasted like waffles with toppings, which are good, but it was mid and super over-priced…read more Wouldn't recommend

On the surface it looks like it would alright at the bare minimum, but it's actually just a tacky…read morerestaurant trying to come off as modern and preppy. Kiosks asked for my phone number and/or email 3+ times, the bathrooms were not well put together at all, it took 15 minutes for them to put together a couple small ice creams that cost me TWENTY FIVE DOLLARS. They were painfully MIIIIIIIIID. Service members didn't even acknowledge me either. Do not recommend at all, stay away.

would not recommend...high priced and cost extra to have your drink without ice??? and then after…read more15 minutes of waiting, my drink comes with ice...what is the fxcking point of paying extra for no ice just to have mine done in more ice???? the workers barely look like they want to be there. Had to ask them to remove my ice which i paid for and...they redo the drink for another 20 minutes. Thanks I love wasting my time 35 minutes for a mediocre drink don't think i'll come back any time soon, would rather go to ocha for the service!

1/19/26 5:00 p.m…read more Walk-in Food: The selection available here is outstanding! Between the drink options and the general store merchandise, there is so much to look at; so many new things to try. My go-to was an iced Thai milk tea with boba, but I recently tried the taro milk tea and now I'm hooked lol. This last visit, I had my daughter with me and she asked if they had a regular chocolate shake (they don't), but the employee that was taking our order was incredibly sweet and helped us pick out something that would work. She made a chocolate banana shake and just omitted the banana, as well as added frozen strawberries on top for my daughter; it was delicious. One of my favorite things to get as well is the matcha mochi; I'm so glad they carry them! Service: Every time we've been in, the employees are wonderful. We're greeted with a smile and positive attitude as well as patience. They are quick and efficient when preparing your order. This last visit, one incredibly sweet employee even came out to give my daughter quarters (from her own wallet) for the claw machine. She most definitely went above and beyond :) Ambiance: It's quaint and cozy inside. It's pretty well organized and kept very clean. There aren't too many tables to sit at, so it can get crowded if it's busy, but it never really seems to be an issue. The variety of items available is awesome as well as the large selection of freshly made-to-order drinks. They have frozen items that you're able to warm up and eat there as well. This is a great little spot for people that want to get some work done also; it's like a little coffee café, just better. The overall noise level can get a bit elevated, but headphones can easily cancel it out if you're sitting down inside.

Food is always excellent. Served with style and courtesy…read more Great place to go with adult friends and husband.. possibly a business lunch place though. I think they do have private rooms for private launches.

Ok, I gotta be honest... I had low expectations since I'm from San Jose, CA. BUT DANG! The beef pho…read morebroth here is better than some places back at home. Just keep in mind that the pho doesn't have the usual specialty cuts of meat like tendon, tripe, etc. which I totally understand considering the location. I'd come back to try other things!

The pho was just what I needed today. Amazing broth. Staff were so nice…read more It's what you need!

Friendly staff and the service was outstanding. Me and my wife are always looking for a local…read morecoffee shop to support and this place was great! Love the atmosphere and the staff answered all of our questions regarding coffee bean choices they offer in house. Highly recommend!

We were in the area recently and tried this place, and were very impressed!…read more The lattes were delicious and very well made, and the tea I tried was good too. Will absolutely go back.

Wow, this was my first time going to Ocha. My kids have been recommending it for a while and I…read morefinally decided to try it out. I'm definitely going back to try other things on their menu, I got their Japanese Toast with bananas and strawberries and a scoop of vanilla ice cream. It was delicious. They set the bar high for next time. It was worthy of a high end restaurant dessert and the price was more than reasonable. For those of you who haven't been to Ocha, please give it a try, you won't regret it.

I had to come back after our Yelp event for another visit. I wanted another tea…read more I was out and about early on a weekday morning. I ended up outside of the Ankeny location before they opened. I was trying to locate what I had enjoyed at the previous visit, but I couldn't remember, so I just went inside. The young woman behind the counter was attentive and happy to help me pick out a good drink. I remembered that it was a fruit tea with the fruit bursts. The place was bright and clean, just like my last visit. It was nice to see that the choices were the same and looked just as good as before. I asked her what her favorite was, and we were able to get a good drink together. I really like the little flavor bursts that you can add to the drink. She had the drink up shortly after that. (Yelp has a check-in coupon) It didn't take long for me to have it gone. It was really good and with the great customer service I know I will be back again.

Drink was so yummy! Got the strawberry milk tea with strawberry boba! Def will be back to try the…read moreothers. Love the plants at the entrance too for a little razzle dazzle of ambiance. Come support!

Great tea and really awesome how the rolled ice cream is right in front of you! Thanks so much…read moreeveryone there!

Great stop on our drive through Iowa! The salt and pepper shrimp and the chicken with vegetables…read morewere both fresh and flavorful, and the oolong boba tea was a perfect treat. A satisfying meal that fueled us well for the long drive ahead.

Fanny is phenomenal, the food here was delicious and she was so kind. Service was prompt and…read morewelcoming even when it was busy. Definitely a must-go. In a cute, clean little spot next to ISU.