Well, not much I can say other than this professional is a wonderful doctor. I have seen him twice…read more(2024,2026), both being referrals from 2 different hospitals. He is a true gentleman and professional. I have no hesitation in recommending him. The only thing I regret is that he could not perform the operations on me himself. In the first case, he referred me to Retna Associates, and in the second, he referred me back to the same surgeon. I have no problem with Retna Associates either.

I don't believe you can find a better Ophthalmologist, really, especially if you're in need of…read morecataract surgery. Efficient, effortless, and straightforward, his lighthearted approach makes it easier to picture him manning the grill at a backyard BBQ than performing surgery, but his professionalism and results are second to none. His patient's love for him is obvious for all to see, and I think a big part of his happy attitude. He's restoring their sight. The office is clean & professional, efficiently and effortlessly managed by a friendly and purposeful staff.

Twice now has saved my eyes from the ravages of diabetes. Laser eye surgery yesterday to remove an…read moreocclusion that was causing a halo effect. Woke up this morning to clear vision. Amazing. Thank you Dr. Gottner.

While seeing eye surgeons is not a place you want to be at any stage of life, it's good to know…read morethere are doctors who specialize in ophthalmology when you need them. In the old days, people just went blind. The ophthalmologists and staff here know what they're doing!

Terrible customer service and unfriendly front staff. Both my children were getting eye exams when…read moreI needed to use the restroom, but was treated like I was a dirty person walking in off the street, rather than a paying client, and had to drive all the way home and return to pick up my kids. I had asked where to find the restroom and the office worker said it was not available, and then I asked where does she go all day, to which she responded with a silent glare. Also, the front staff pressure push sales of their glasses. I will never return to this location.

Most excellent customer service! Very impressed with the patience, knowledge, and service given by…read moreMernie! Thank you.

I am so happy I had upgraded lens replacement surgery on both eyes! I am writing this review…read morewithout my glasses, which makes me smile. Overall, a very good experience with NW eye. The surgeon is just delightful and I am still healing/getting used to my eyes (only been 1 week since the second eye) but I can tell already that this was a great decision for me. I'm only 62, but I had the beginning of cataracts (I am told this is very common at my age) and my vision was getting worse. I was so sick and tired of readers on-and-off, and it was a nuisance for teaching--had to perch glasses on the end of my nose. No more--I can read my lessons and talk to the students without any correction now. Upgraded lenses are expensive, but insurance paid for half of the total due to the cataracts, which are covered--I just had to pay for the special lens. My lesson learned to pass on is to get the second eye done as soon as comfortable. I think I had a harder time adjusting to and recovering from the first one because the upgraded lens are meant to work with each other. Once I had the second one done, the first felt instantly better. The second eye recovery was so much quicker! They tell me each eye is individual in how it recovers. OK--so why not 5 stars? I had to dock them one for the often frustrating lack of cohesion between the BHam clinic and the Mt. Vernon surgery center. I LOVE the way Mt. Vernon runs, and the staff are so nice and friendly. Not the same vibe in BHam. They are nice, but not as customer-service oriented. Just getting through to a human on the phone is a challenge, and you might get different versions/opinions from different doctors and staff in BHam. They all seem a little green. The call center doesn't always have accurate information. My only note about Mt. Vernon is that the discharge person is a bit abrupt and physically rough--which is a bit disconcerting when you are still a bit disorientated and feeling vulnerable right after surgery. (Both times so I know he wasn't just having a bad day).) It would be nice to have some of the more compassionate care you get before surgery. A last impression is just as important as a first one.

The schedulers do not understand what Worker's Compensation claims are and they refused to…read moreschedule me to be seen for my eye injury despite having insurance and a referral and their own doctor telling me to be seen there the next day. It took three days to be seen.

Dr Wittenberg has been looking after my eyes for some time…read more My eyesight is now better than it ever has been since I was 5 years old. My left eye damaged as a child has been surgically corrected and my Macular Degeneration has been arrested and I believe reversed. I am 79 years old blessed with great eyesight thanks to the caring, talented Dr Wittenberg. Comments re dissatisfaction with treatment time is not warrented as all patients are advised to allow upto two hours for each appointment as various procedures are undertaken, several involve time for dilation, freezing, etc, to take place, all requiring sequential time for various drops, etc to take effect. The treatments and process are first class, as are all the staff.

I just had the best eye appointment by Dr Lisa Wittenberg. There was some concern about dark spot…read moreon one of my eyes. She is an amazing doctor who was super knowledgeable and really funny. Best experience ever had. Will definitely recommend her and this office to all of my family and friends. Also their receptionist Christina Medeiros was very very professional and great with all of the clients. Amazing staff at this location! My wife and I give them a 14/10.

Fraser Valley Cataract and Laser offers a streamlined care experience, pleasant, experienced staff…read moreand lots of comfortable seating. The only downside is that there is a medium to long lag time between when the technicians finish the pre-checks and when the Dr sees you. When experiencing an eye emergency, Dr Chu was emphatic that I come in as soon as possible and his receptionists were able to book me an appointment the same day that I called the office. Dr Chu thoroughly examined my eyes, relayed his findings and paused to make sure I had an opportunity to reflect and ask him questions. We discussed the timeline for a follow up appointment and next steps if my condition continued its progression. I feel my eye care is well supported by a great team of professionals at FVCL.

I returned from winter vacation to find out a new organization had purchased the practice I was…read moreseeing in Chilliwack. I had my annual routine check up with Dr. King whom I found very pleasant and professional. In that check up he advised I had a cataract in my right eye. Not serious but he gave me the choice to have it done. I agreed and an appointment was made for additional consult in Abbotsford. I mistakenly thought I would be see a surgeon. There I met with a young woman ( not a doctor) who spent 5 minutes with me on a couple of machines , then asked me to wait. A few minutes later she invited me into an office and gave me a two minute explanation of what a cataract was. She then proceeded to go over a list of options and prices Including the MSP option which she said would basically leave me with worse vision than I have now! Despite me filling out a lengthy questionnaire in advance I was not asked any questions about my expectations or concerns. When I mentioned the experiences of friends and family, she pretty much brushed me off and went back to her sales pitch. I Felt like I was attending time share presentation. I left feeling very uncomfortable about the level of care I would receive if I did not choose their expensive uplifts. When I said I wanted take another look, I was asked to sign a statement taking me out of their queue for surgery. Very disappointing experience!