Dr. Wendel is amazing - he's friendly, upbeat, professional - absolutely the best Doctor if you…read moreneed Cataract surgery. Carol V.

Well, not much I can say other than this professional is a wonderful doctor. I have seen him twice…read more(2024,2026), both being referrals from 2 different hospitals. He is a true gentleman and professional. I have no hesitation in recommending him. The only thing I regret is that he could not perform the operations on me himself. In the first case, he referred me to Retna Associates, and in the second, he referred me back to the same surgeon. I have no problem with Retna Associates either.

Twice now has saved my eyes from the ravages of diabetes. Laser eye surgery yesterday to remove an…read moreocclusion that was causing a halo effect. Woke up this morning to clear vision. Amazing. Thank you Dr. Gottner.

While seeing eye surgeons is not a place you want to be at any stage of life, it's good to know…read morethere are doctors who specialize in ophthalmology when you need them. In the old days, people just went blind. The ophthalmologists and staff here know what they're doing!

Terrible customer service and unfriendly front staff. Both my children were getting eye exams when…read moreI needed to use the restroom, but was treated like I was a dirty person walking in off the street, rather than a paying client, and had to drive all the way home and return to pick up my kids. I had asked where to find the restroom and the office worker said it was not available, and then I asked where does she go all day, to which she responded with a silent glare. Also, the front staff pressure push sales of their glasses. I will never return to this location.

Once again my return or follow up visit to this location is met with... but it will cost you more…read more... or you cant do that or ... we dont do that any longer... fine ......i dont deal here any longer.... seems it all focused on what you cant do... not what they can do for you!!!

I am so happy I had upgraded lens replacement surgery on both eyes! I am writing this review…read morewithout my glasses, which makes me smile. Overall, a very good experience with NW eye. The surgeon is just delightful and I am still healing/getting used to my eyes (only been 1 week since the second eye) but I can tell already that this was a great decision for me. I'm only 62, but I had the beginning of cataracts (I am told this is very common at my age) and my vision was getting worse. I was so sick and tired of readers on-and-off, and it was a nuisance for teaching--had to perch glasses on the end of my nose. No more--I can read my lessons and talk to the students without any correction now. Upgraded lenses are expensive, but insurance paid for half of the total due to the cataracts, which are covered--I just had to pay for the special lens. My lesson learned to pass on is to get the second eye done as soon as comfortable. I think I had a harder time adjusting to and recovering from the first one because the upgraded lens are meant to work with each other. Once I had the second one done, the first felt instantly better. The second eye recovery was so much quicker! They tell me each eye is individual in how it recovers. OK--so why not 5 stars? I had to dock them one for the often frustrating lack of cohesion between the BHam clinic and the Mt. Vernon surgery center. I LOVE the way Mt. Vernon runs, and the staff are so nice and friendly. Not the same vibe in BHam. They are nice, but not as customer-service oriented. Just getting through to a human on the phone is a challenge, and you might get different versions/opinions from different doctors and staff in BHam. They all seem a little green. The call center doesn't always have accurate information. My only note about Mt. Vernon is that the discharge person is a bit abrupt and physically rough--which is a bit disconcerting when you are still a bit disorientated and feeling vulnerable right after surgery. (Both times so I know he wasn't just having a bad day).) It would be nice to have some of the more compassionate care you get before surgery. A last impression is just as important as a first one.

My experience was initially typical but... after my post op it went downhill. My friends warned me…read more I had my surgery and a week later I noticed a crescent shadow in my left and developed stabbing pains in my right eye. It felt like an electric shock feeling in my right eye, both my eyes became very crusty and stuck together so when I went back for my postop, I was given eyelash cleaning wipes and eye drops. After a few weeks, nothing changed my eyes were very blurry so I made another appointment in which I showed up and when I went hey young redheaded lady came out and was on her laptop and gave me a whole lot of attitude. I showed her my phone where they sent me a reminder, and I checked in. No one said anything and she said that the doctor said that she didn't need to see me anymore, but she already saw me for my post op. And I was told the doctor said that she already saw me. She is the one who told me to make another appointment for the checkup. After lthe drops. I went to my next appointment in a young attendant, came out with a laptop and said that the doctor says you already saw me and didn't need to see me anymore pretty much and she gave me a whole lot of attitude, roll her eyes and all those things I was highly offended and she said the doctor said I guess we can take a look. I had an appointment showed them on my phone and still got an attitude and I told her I didn't appreciate her attitude and she became eye rolling and condescending. I told the attendant that I didn't appreciate the attitude that I received from her and have a good day then she says well, the doctor can see her. she went to the back, came back out and said she said she guess she can see me now I had an appointment on staying with the problem was and why I had to get an attitude. It's horrible. It embarrassed me in that waiting room. She came back out and said she take a look but... I will never go back there again horrible horrible experience this ruined my whole day I'll just canceled my lunch date and went home. I'll tell everybody not to go to these people. Insane to run a practice like this. unacceptable well I guess we can take a look Say anything and so I was pretty much getting a whole lot of attitude, smoky eye rolling attitude ridiculous. It ruined my day and I still hurt with no help. Do not ever go to these people. I worked in a hospital for 26 years and if I ever saw one of my staff giving a patient attitude like that, I would ask them to voluntarily leave permanently. I am going to make an appointment with someone else to finish the job just a warning.

Dr Wittenberg has been looking after my eyes for some time…read more My eyesight is now better than it ever has been since I was 5 years old. My left eye damaged as a child has been surgically corrected and my Macular Degeneration has been arrested and I believe reversed. I am 79 years old blessed with great eyesight thanks to the caring, talented Dr Wittenberg. Comments re dissatisfaction with treatment time is not warrented as all patients are advised to allow upto two hours for each appointment as various procedures are undertaken, several involve time for dilation, freezing, etc, to take place, all requiring sequential time for various drops, etc to take effect. The treatments and process are first class, as are all the staff.

Over recent years, I have had two referrals to Retina Surgical Associates - for retinal 'matters'…read morespotted by my eye specialists during their clinical examinations. This office is located on the 2'nd floor of the Westminster Centre -- street (ground) level access via an escalator almost directly in front of London Drugs, and via an elevator from the Centre's underground free parking levels. My first referral was a same day event - my doctor called during his examination of my eyes, and I was accommodated for some laser surgery that afternoon. The second referral was for a different matter, not quite as immediate in nature, but necessary for some observation, as I was in line for cataract surgery, and it had to be assessed, and attended to, if necessary, before my operation due date. I have nothing but great things to say about how I have been treated. Professional clinical testings, examinations, and diagnoses -- each followed though to the appropriate procedural responses.

Fraser Valley Cataract and Laser offers a streamlined care experience, pleasant, experienced staff…read moreand lots of comfortable seating. The only downside is that there is a medium to long lag time between when the technicians finish the pre-checks and when the Dr sees you. When experiencing an eye emergency, Dr Chu was emphatic that I come in as soon as possible and his receptionists were able to book me an appointment the same day that I called the office. Dr Chu thoroughly examined my eyes, relayed his findings and paused to make sure I had an opportunity to reflect and ask him questions. We discussed the timeline for a follow up appointment and next steps if my condition continued its progression. I feel my eye care is well supported by a great team of professionals at FVCL.

I returned from winter vacation to find out a new organization had purchased the practice I was…read moreseeing in Chilliwack. I had my annual routine check up with Dr. King whom I found very pleasant and professional. In that check up he advised I had a cataract in my right eye. Not serious but he gave me the choice to have it done. I agreed and an appointment was made for additional consult in Abbotsford. I mistakenly thought I would be see a surgeon. There I met with a young woman ( not a doctor) who spent 5 minutes with me on a couple of machines , then asked me to wait. A few minutes later she invited me into an office and gave me a two minute explanation of what a cataract was. She then proceeded to go over a list of options and prices Including the MSP option which she said would basically leave me with worse vision than I have now! Despite me filling out a lengthy questionnaire in advance I was not asked any questions about my expectations or concerns. When I mentioned the experiences of friends and family, she pretty much brushed me off and went back to her sales pitch. I Felt like I was attending time share presentation. I left feeling very uncomfortable about the level of care I would receive if I did not choose their expensive uplifts. When I said I wanted take another look, I was asked to sign a statement taking me out of their queue for surgery. Very disappointing experience!