Well, not much I can say other than this professional is a wonderful doctor. I have seen him twice…read more(2024,2026), both being referrals from 2 different hospitals. He is a true gentleman and professional. I have no hesitation in recommending him. The only thing I regret is that he could not perform the operations on me himself. In the first case, he referred me to Retna Associates, and in the second, he referred me back to the same surgeon. I have no problem with Retna Associates either.

I don't believe you can find a better Ophthalmologist, really, especially if you're in need of…read morecataract surgery. Efficient, effortless, and straightforward, his lighthearted approach makes it easier to picture him manning the grill at a backyard BBQ than performing surgery, but his professionalism and results are second to none. His patient's love for him is obvious for all to see, and I think a big part of his happy attitude. He's restoring their sight. The office is clean & professional, efficiently and effortlessly managed by a friendly and purposeful staff.

While seeing eye surgeons is not a place you want to be at any stage of life, it's good to know…read morethere are doctors who specialize in ophthalmology when you need them. In the old days, people just went blind. The ophthalmologists and staff here know what they're doing!

I am so happy I had upgraded lens replacement surgery on both eyes! I am writing this review…read morewithout my glasses, which makes me smile. Overall, a very good experience with NW eye. The surgeon is just delightful and I am still healing/getting used to my eyes (only been 1 week since the second eye) but I can tell already that this was a great decision for me. I'm only 62, but I had the beginning of cataracts (I am told this is very common at my age) and my vision was getting worse. I was so sick and tired of readers on-and-off, and it was a nuisance for teaching--had to perch glasses on the end of my nose. No more--I can read my lessons and talk to the students without any correction now. Upgraded lenses are expensive, but insurance paid for half of the total due to the cataracts, which are covered--I just had to pay for the special lens. My lesson learned to pass on is to get the second eye done as soon as comfortable. I think I had a harder time adjusting to and recovering from the first one because the upgraded lens are meant to work with each other. Once I had the second one done, the first felt instantly better. The second eye recovery was so much quicker! They tell me each eye is individual in how it recovers. OK--so why not 5 stars? I had to dock them one for the often frustrating lack of cohesion between the BHam clinic and the Mt. Vernon surgery center. I LOVE the way Mt. Vernon runs, and the staff are so nice and friendly. Not the same vibe in BHam. They are nice, but not as customer-service oriented. Just getting through to a human on the phone is a challenge, and you might get different versions/opinions from different doctors and staff in BHam. They all seem a little green. The call center doesn't always have accurate information. My only note about Mt. Vernon is that the discharge person is a bit abrupt and physically rough--which is a bit disconcerting when you are still a bit disorientated and feeling vulnerable right after surgery. (Both times so I know he wasn't just having a bad day).) It would be nice to have some of the more compassionate care you get before surgery. A last impression is just as important as a first one.

The schedulers do not understand what Worker's Compensation claims are and they refused to…read moreschedule me to be seen for my eye injury despite having insurance and a referral and their own doctor telling me to be seen there the next day. It took three days to be seen.

I came here to see Dr. Yu and when I walked close to the office, I was surprised how busy it was…read more But lucky the process is so streamline and efficient that they wait is less than 20 mins. You walk up to the front to get registered and then you wait for your name to be called in for a quick eye pressure test and exam. Then you go back out and wait for your name to be called. Dr. Yu has two offices. I ended up going to the Coquitlam office because of the day of my appointment and follow-up. Dr. Yu is very knowledgeable and he solved my problem after seeing him. Note that you do need a referral to see Dr. Yu.

Pleasant staff and promptly treated even though the waiting room was full of people who had arrived…read morebefore me. Dr. Yu came in with a smile on his face, reassuring and made me feel instantly relaxed. I feel well taken care of during this first visit. Highly recommended.

We really appreciate Iris in Duncan for all our optical needs. We especailly love being assisted by…read moreTiami. She is very helpful and courteous and is extremely good at helping us chose the right frame for our eyes and the best lenses at a good price. Thanks Tiami.

From the owner: The IRIS network includes over 300 Optometrists and Ophthalmologists across Canada. Our…read moreprofessionals maintain the highest standards of technical skills and are equipped with the latest advances in eyecare technology. Book your eye exam and our professionals will build a plan to improve your vision and to protect your eye health based on your health history, daily activities and budget. IRIS offers a large selection of prescription eyeglasses, sunglasses and contact lenses and we look forward to helping you select the perfect products so you will look and see your best!

This outfit performed cataract surgery on each of my eyes. I paid them $2600 for each eye out of my…read more own pocket. I didn't have health insurance. My right eye, has never been right (correct). If I close my left eye and only use the right, everything is a little blurry. More important, is when I am pulling out into traffic , and using both eyes, and looking over my shoulder, there is a depth perception problem. With both eyes, I see a double image. Shortly after my surgery, I complaimed about my right eye problem. Now they won't tell me what was determined in the exam for my right eye. J.W.Allen

I had an amazing experience getting cataract surgery here. I'm telling everyone it was easier than…read morea dental cleaning! And for the first time in my life I have 20/20 vision. The staff was attentive and friendly from start to finish, and I had complete confidence in Dr. Siapco. I will say it feels a bit like an assembly line with a LOT of patients being moved through the process, but I have not experienced excessive wait times for any of my pre- or post-op appointments.

Waste of time. More interested in booking appts to get paid rather than hearing my concerns. My…read morefirst and last appointment with him he didn't even ask me why I was coming to see him. And once I asked if we could go over the concerns I had he said we could do that next appointment.

Was charged $70 for missed appointment, when visits are 5 minuets and usually an hour wait due to…read moreoverbooking. Spend half my visits at the walk in clinic because of his unavailability with his frequent vacation time. Had booked me for three months of visits just to get a referral to a specialist. He booked the appointment in the last week of the 9 week wait. Told me my pain was not serious and I could wait it out. Was later diagnosed with Endometriosis with his delay. He has a demeanor of importance to be unsociable and brief.