My alternator failed while up north at the cabin. My car was dead and I couldn't find anyone to fix…read moreit within a reasonable time period. I had the car towed to Northland Auto Service and they had my up and running in right away. They really went out of their way to get a new alternator installed asap. Thanks again!

From the owner: At Northland Auto Service we are the preferred repair shop for vehicle repair in the Virginia area…read more Proud to be locally owned and operated providing you with superior customer service. Our experience and knowledge will give you peace of mind when you need us most. Our technicians are ASE Certified. We offer a full range of towing services including: * Inspections * Transmissions * Motors * Tune Ups * Brakes * Alternators * Mufflers * Towing Service * Extended Warranty Work We do Complete Service for Cars, Trucks, SUV's and Recreational Vehicles. If it has wheels we can fix it! All of work carries a warranty for your protection. Call us today to schedule an appointment.

I recently needed help out of some snow. Ted showed up quickly, was professional, and above all got…read morethe van out without any damage. Much appreciated! Although we don't like calling for help, these guys know what to do and how to get it done.

Tyler went out of his way to listen to me and do what was necessary to assess my need for a new…read morebattery, make sure it remained charged enough to drive to the garage and clean an intake air filter. I really appreciated how helpful he was! Thank you Tyler!!

People Beware! If they can do this to me, they can do it to anyone. I only hope no one else goes…read morethrough something like this-its awful!!! I paid to have Jack & Don's in Hibbing, MN tow my vehicle to the dealership in Duluth for warranty issue & it was drivable at the time. On the way down to Duluth Mike (company owner I was told) was involved in a car accident that also damaged my vehicle on the back of the flat bed. My vehicle is now undrivable from the damage sustained in the accident & sitting waiting for repairs. I am disgusted that Jack & Don's crashed my car on Tuesday 12/22/20, and even though I spoke with Shari on 12/23/20 at 10am, Jack & Don's still did not disclose to me that my car was involved in a wreck, nor details of the accident. Shari's excuse was "Mike was going to call me the next day while he was finally driving my car to Duluth." So he was going to call me while driving from his non-hands free flip phone - thats illegal. And how about some follow thru to make sure that was actually done?! It was 5 days later before someone not affliated with Jack & Don's, who saw the wreck, notified me of the accident on 12/28/2020. Jack & Don's does not want to take responsibility for their actions. And instead have lied about details of the accident (the police report & accident pictures do not lie regardless what Shari wants to say) and hid the accident - they did not disclose to me about the accident, they did not inform their insurance company my car was involved, and did not even offer to refund the $350 they charged me for the tow. And because Jack & Don's did not disclose my vehicle being present in their care at the time of the accident, it further complicated & slowed down the insurance process to get the needed repairs for my vehicle. All of which could have been avoided if Jack & Don's was upfront & honest about the situation. My stress level is through the roof, I had to miss work & lose more wages, and finally get the police report with pictures of the accident and I am truly sickened by Jack & Don's horrible behavior through this whole ordeal. Mike (Jack & Don's employee) was struck by another large truck, went off the road into the ditch, hit 2 trees head on and doesn't think that would cause damage to my car chained on the back?! Seriously?! Unreal. They haven't even offered to refund my tow fee! So basically I paid them $350 to trash my car, stress me out, lie to me, deny the damage they did, cause me to lose more money, and be stuck without a car for weeks. I don't know what to do first cry or puke!

My truck broke down on 73 and I needed a tow, I contacted Jack & Don's and they were extremely…read morehelpful and patient with me as I am from the cities and not real familiar with the area. The tow truck driver was awesome and very courteous and I wish I would have gotten his name so I could mention him personally, as it was reassuring that he was on his way.

Ryan and Jesse have the magic touch -- super speedy service, and they got me back into my jammed…read morecar door in literally seconds (and didn't judge me when it turned out the door just needed a little muscle and finesse)!

Got a popped tire the other day and called to have someone come change my tire. They said they…read morechanged tires but, "We don't change tires on Volkswagens because of the socket size." Thought that was a pretty weird set of parameters for a roadside assistance company to have, but it could have been pure miscommunication. They did end up recommending me to Collins Brothers Towing, who did a great job, so everything worked out in the end. Moral of the Story: Just be aware that if you have a Volkswagen, or any car with metric unit measurements on the lug nuts, they might not be able to help you with your tire!

Towing out of the ditch then 10 miles to my house. They charged me $460.59!!!!!! The guy that towed…read moreme was nice enough but the price was outrageous! The sheriff even said he had never heard of anyone paying more than $150!! Then he said if I couldn't pay it they would hold my car at their shop until I came up with the money. Basically holding my car for Ransom!!

Quality and time drivers are great they have a cart for hauling motor cycles instead of just…read moredragging them on the bed and they also have equipment for off road recovery and big rigs there really well set up

Amazing business! They came out on a holiday weekend to get our truck out of a huge mess of a mud…read morehole when we went through what we thought was a puddle. We were wrong! They were fast, professional, & so polite!! The price was great as well! Highly recommend!! Thank you Iron Range Towing!!!

From the owner: Largest towing company on the range. Locations in Mountain Iron, Hibbing, and Grand Rapids for…read morefast and close service for all you towing needs. Stuck on the road? Our tow trucks arrive promptly at responsible prices. Light and heavy available at all 3 locations