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    Iron Will Dog Lodge

    3.2 (9 reviews)
    Closed 7:30 am - 11:00 AM, 12:00 pm - 6:00 PM
    Updated 1 month ago

    Services - Iron Will Dog Lodge

    Pet boarding

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    Cottonwood Ranch and Kennel - Ted works with many breeds

    Cottonwood Ranch and Kennel

    (9 reviews)

    Do not do business with Cottonwood Ranch and Kennel unless you enjoy Ted's Dr Jekyl/Mr Hide…read moretransformations. Maybe you have good insurance that will cover the whiplash you'll surely get if you're lucky enough to experience both his sides. My first phone call with Ted couldn't have gone better. He was friendly, easy to talk to, clearly communicated the important details about doing business with him, and his voice was full of joy when talking about his experiences with dogs at his place. I ended the conversation sure that I had found the absolute best place for my dog to stay while traveling. My second phone call a few days later was exactly the opposite. I called to ask three simple questions, questions that all the other kennels I've called answered with no problem. (For those curious, the questions were about how to modify my reservation on the antiquated reservation system and two follow up questions from our previous conversation about what to bring with my dog.) I've never experienced such unprofessional behavior. Interrupting, talking over me, insisting I was saying things that I was not, threatening to cancel my reservation if I didn't stop "being a problem". Needless to say I will never be boarding my dog here. Ted, do you have an evil twin that is trying to ruin your business?

    If I could give a 0 star rating I would. When I spoke with Ted on the phone last fall about my…read moreinterest in having my Cavalier trained in basic obedience and walking on leash for prep on becoming a pet therapy dog, he assured me he had a lot of experience in this area working with Cavalier Spaniels, could actually provide AKC Therapy Dog Certification Letters and after a month's board and train my little guy would have a sound foundation. So, I did his one month board and train starting the new year in January and picked my boy up in February. Not only did my dog still have not the slightest clue on how to walk on a leash, he also had NO basic obedience skills training. When I got my dog home, we discovered his groin area covered in scabs. After a couple days of warm baths and hydrogen peroxide over the area, his scabs came off revealing puncture wounds. He was bitten by something where he was being kept. Ted had said my dog would be kept comfortable in his home. Since my dog's feet were stained yellow and he had some type of bite, he was apparently put somewhere and kept where he was totally neglected. I had a number of friends and family planning on taking their dogs to Ted for training but waiting to see how my little guy did first before they made that kind of investment. Not only have they changed their minds, but they are also letting everyone they know of my experience. Absolute scam! My dog was abused and I will be reporting my experience to everyone I come across and filing formal complaints. I'm an honorably discharged combat veteran and have worked very hard only to have my money stolen and my dog harmed. This minor yelp review is only the beginning. Hopefully, it will save someone else money, time and heartache. I have a sinking feeling I am not the only person who has been harmed by this so called trainer. Hopefully, I will be the last.

    Iron Will Dog Lodge - petboarding - Updated July 2026

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