On Thursday, May 15, I went in for my 6 month check-up. I was told that I had a balance that wasn't paid. I said "oh no, I pay out of pocket after every visit and have been doing so for the last 10 years". The receptionist/office personnel insisted that I owed for services that I hadn't paid for. She said it was for a tooth extraction in February 2024. I said "WHAT??!! I never received a bill. ,have been coming to this office since 2010. The office clerk went to a file cabinet, took out what looked like a composition book and said, "Yes, right here, you didn't pay for the extraction." I said, "I pay my bill in full after every treatment." She said it was a billing error. They sent it to my insurance company and it wasn't paid, because I have preventive services only. I said I know that, that's why I pay out of pocket. I am a senior citizen on a fixed income. The bill was $365! The office was full of people. It was highly embarrassing. I really felt humiliated, like I was being accused of theft. Rather than fighting with her further, I paid the bill. Which was never produced, even after paying it. I left there feeling like my pocket had been picked. It left a very bad taste in my mouth, and it wasn't from the cleaning. But rather feeling like I had been taken to the cleaners. BTW, the date was May 15, 2025. I don't know why it didn't show on the post before. I put it in. read more

I have been going here for some time and my next appointment will be my last. I came in with a terrible shocking pain on my tooth #12 and Dr. Beck filled in a hole on #13 instead. I came back a week later about my tooth #12 (that was still bugging me because he didn't touch it the first visit), and he put me on penicillin and told me to come back in a week. I come back in a week and he asks "how is the tooth?", I then answered "It's perfect I feel fine", But however I am on medication, so what will we do about this tooth #12 once the medication wears off? He replied "Don't worry about it" I came in on December 2nd, 2022 for a fill in with Dr Flynn. While there i seen Dr.Beck and I mentioned to him that my tooth #12 was starting to hurt again. He passed me off and told me to just inform Dr. Flynn that my tooth #12 was still hurting. I then went downstairs to start my appointment with Dr. Flynn and I told him about my tooth #12. He was curious as to why Dr. Beck never even attempted to open up the festered tooth. Dr. Flynn then went to him and asked him some questions to clarify. Dr. Beck said that he gave me a referral for a Root canal on tooth #12 which is a COMPLETE LIE. When Dr. Flynn returned, he opened up the tooth and he even let me smell the decay that was building up in my tooth. It was a lot. Had this tooth been opened from before when I first came, the decay wouldn't have continued. Dr. Flynn only could start the root canal but couldn't finish. I called the office back because I no longer wanted to see Dr. Beck. AS I tried to change my appointment from him to any other doctor, the DA on the other line said "All of the dentists here are the same". I told her that they weren't and that I would like to see any other doctor. If I am expressing to you that I would rather see a different doctor, clearly it is for a reason. Why try and tell me that they are all the same and give me the impression that you just don't feel like doing your job? They finally set an appointment with Dr. B. I then started having horrible pains in the same tooth 12 a week later and went to the office to see Dr. B and to see if they were able to atleast finish the root canal for me being that I was in terrible pain. I let them know that if Dr.Beck had opened the tooth in the first place, that I wouldn't be in this predicament. I first showed up over a month ago to fix this tooth and it was to of no avail. They told me that another dentist from their Staten Island office would accommodate me in Brooklyn at her office. The next day I receive a call asking about my insurance and another call stating that in order to be seen I will have to pay out of pocket. I called Flynn Dental and let them know what was said, and they told me that "it is my responsibility to call Emblem health and get a list of endontist providers to go through. I told the DA, that I didn't have time to do that because I am so busy with school and I also let her know I was in pain and asked if she could help me. All she could mention was that it's my responsibility to get a list from 1199 and go through them on my own. I finally then was left with no option but to call Goldman and Levine endontics crying on the phone. I cried to them and I begged them to please take me any day and any time so that I would be relieved of pain. I feel as though leprechaun dental shut me out and left me to hang dry on my own. I feel like they atleast could've helped just a little more being that their OWN DENTIST put me in this predicament. Today I showed up for an appointment to get 2 fill ins and 2 posts added to my completed root canals. When I show up, that's when they decided to let me know that the provider took me off schedule and cancelled my appointment because I am not her regular patient. Is this how leprechaun Dental treats their other patients? WHY WOULDNT THEY CALL ME AND LET ME KNOW? IVE WASTED GAS, time and energy that I do not have anymore. I am still in pain right now and I am over the experience here. Dr Flynn is a great dentist himself, but he needs to do new hiring. read more

Horrible implant experience! Don't trust anyone in this practice. Had to go elsewhere to fix and even replace the cap that was put in by Dr P in the practice. This whole experience deserves a lawsuit ! read more

Dr. Tbeile and his staff were incredibly nice and comforting. They pulled out my wisdom tooth in less than 15 minutes and I recovered with almost no pain at all. Will definitely be coming back. A job very well done!!!! And he sent in my prescriptions to the pharmacy on a holiday weekend!! read more

Dr. Tbeie is the only dentist that i will go to and trust. He is always patient and honest and gives quality treatment. When Dr. Tbele retires, I will pull all of my teeth out.. No one likes going to the dentist, but Dr. Tbeile makes it a very enjoyable and through experience. read more

I have been going to Dr. Tbeile for about 10 years, give or take. He is an amazing dentist. I can't imagine going to another dentist. he is competent ( to say the least), kind, compassionate. If you are lucky enough to see Dr. Tbeile, you are lucky!!! I am so glad that I have a dentist I can trust, feel safe with and who has a great chairside manner. read more