Meghan Kennedy, PAC is a fantastic provider! She is highly professional, efficient, thorough and…read moreskilled! I have been seeing her for years and am so blessed to have her as my skin care provider! If you need a skin exam, I highly recommend her! You won't be disappointed!

I have been to see Megan Kennedy PAC at the St Helena clinic. She is professional, patient and so…read moreskilled. Biopsy was painless and quick! I would recommend her 100%

I've been a patient here for many years--since I was quite young--and for a long time I recommended…read morethe practice without hesitation. The clinicians I saw early on were attentive and professional, and I felt confident in the care I was receiving. More recently, however, my experience has shifted in ways that I think prospective patients should understand. One notable change is the increasing emphasis on in-office product sales. In several instances, I was offered skincare products directly through the practice that, upon further inquiry, could also be prescribed and filled at a pharmacy--often at a significantly lower cost. I would strongly encourage patients to ask whether any recommended product can be called into a pharmacy rather than purchased in-house. In my experience, many items packaged under the practice's label or sourced from well-known brands are not exclusive formulations, despite how they may be presented. I've also noticed some confusion around provider credentials. For example, not everyone seeing patients is a board-certified dermatologist, even if they are highly capable clinicians such as nurse practitioners working under physician supervision. That distinction matters to me, particularly for annual skin exams or more complex concerns, and I believe patients should feel empowered to ask directly about the qualifications of the person treating them. Finally, the practice appears to be expanding into offering more procedures in-house, including skin cancer-related surgeries. While convenience can be valuable, I personally feel more comfortable being referred to highly experienced specialists for these types of procedures. Others may feel differently, but it's an important consideration when weighing where to receive care. To be clear, this office can still be a solid option for routine checks or minor concerns, especially if you are comfortable setting boundaries around product purchases. However, I would advise patients to stay informed, ask questions, and make decisions that prioritize both their health and financial transparency. In short: competent care is available here, but it's wise to approach recommendations--particularly around products and procedures--with a thoughtful and informed perspective.

I was a patient there. They were great. However, I promptly paid the bill for my final appointment…read morebut have been receiving past due notices for months. I haven't been there for over 1.5 years. The only discrepancy is a late fee which I clearly do not owe you. Despite all of my attempts to reach out I keep receiving past due notices. Please get your act together!!!

My mother's doctor made a referral for her to see a dermatologist in this Sutter group for a lip…read morelesion that could need surgery. That was in May and she got a letter giving her a November appointment with a PA, presumably not the right person to assess surgical need and ridiculous wait. In response to Sutter response, thank you but my mother is still waiting for her appointment since she is having to wait 6 months from being referred by her primary to being seen. She is 94 yrs old so I do manage her care.

Only come here if it's not important and you can book an appointment 3 months out. Face falling…read moreoff, possible cancer, rash out of control, don't bother they won't care and won't see you no exceptions not even if you wait in their lobby all day.

Raquel the Esthetician is amazing! Both my son and I have been going to her for a while now and our…read moreskin obviously has very different needs. She is super experienced and chill. She'll come up with a custom facial based on your needs and budget and you will look and feel wonderful! No hard sell with products but if you want stuff, she will hook you up.

Excellent care. I came to them a few years ago because of a concern about skin cancer. They were…read moresuper knowledgeable doctors and helped me resolve the issue thoughtfully and quickly. Since then, I return regularly for cosmetic treatments, but truly, their mediacal practice is great. I highly recommend them.

I trust Dr. Hayes with all aspects of skin care! Dr. Hayes is professional, has patience, takes the…read moretime needed for one's skin care, knowledgeable on the latest skin cancer treatments, makes the appropriate suggestions for all types of cancer. I had been a patient of a well known dermatological office on Mendocino Avenue, Santa Rosa. Dr Hayes left the well known office on Mendocino Avenue a few years ago. She moved to her current well-attended office at Round Barn Circle in Santa Rosa. I was a sun goddess for 50 years. My rewards for the suntanning are; every three month body checks for cancer cells (which the prior office refused. 6 month checks only), Mohs surgery every month or every other month, Blue Light treatment to deter cancer twice a year, and correct skin care. Yes, I loved tan!! I have had the "m" word (melanoma) on four different areas of my body. Because of the 3 month body checks the melanoma is diagnosed immediately. If Dr. Hayes leaves the current office, I leave with her. Let's hope she moves to Paris, Fr. (there IS a Paris, TX, not to be confused with THE PARIS!). The Dr. Hayes office staff is helpful, attentive, smiles, always pleasant, pure delight!!! The AI assistant is annoying. Welcome to the 21st century!! The phone answering is not the purview of Dr. Hayes! Dr. Hayes's prior office staff, and medical assistants( not "all" of either) at the well known dermatological business on Mendocino Avenue, heard my well founded complaints on the extremely poor interactions by staff/medical assistants, I viewed, heard and experienced myself. "The phone/front desk are the voices of the company"!!! For lovely smiles, courtesy, respect, a tranquil place of business, run to Dr. Hayes for all of your dermotological needs!!!!

Dr. Hayes is professional and caring. She identified and removed a "weird" cancer on my husband's…read moreleg. Yelp reports that the location has closed. It hasn't; however the name of the medical group has changed to Schweiger Dermatology. Same location

I cannot say enough about SkinLab and most especially Liz...in a word amazing!!!…read moreShe's so knowledgeable and professional, I would not go anywhere other than to see Liz at SL

The rudest front office staff ever in Saint Helena. Always…read moreplaced on a long hold, just to simply schedule an appointment. Today I was on hold for 15 minutes and then they say they're available to see you in four months. The front staff seems to delight in holding you up and being rude, just for fun. I never post on these sites, but this was so egregious that I needed to let everyone know . I had to give them one star just to place this review, but I'd like to give them a -3 stars.

What can I say? Solid 5 stars from the warm staff, clean environment to excellent service. Everyone…read moreis friendly, professional and eager to help. I was tired of going to different spas/salons only to be disappointed. After yelping and googling, I finally found Nouvelle aesthetics, a perfect place with excellent service and definitely great results. Honey, my nurse, is cognizant of the cleanliness/asepsis in her practice which I appreciate. I'm a retired nurse so I'm very particular with cleanliness. She's also easy to talk too and makes you feel at ease during the session. During my consultation, she answered all my questions and then some during my procedure. No pain, no gain they say...well, on the contrary, there is no pain. I had microneedling and the numbing cocktail they have is AMAZING! I was so scared of needles but to my surprise I did not feel anything. I highly recommend this place if you want a safe, clean and professional environment!

I've been going to Nouvelle for years. I just love Christina and her team they care and good at…read morewhat they do. I became a client about 7 years ago when I wanted to laser on my legs. I loved my smooth legs so much I went on to go my bikini and armpits. So happy with the results! After a few visit for laser got the courage to try botox. I was worried about looking frozen or fake but Christina has a touch for "natural" beauty. I've ventured out and tried others since and returned to Nouvelle because I just really love they way be does my face. I always get compliments after visiting her.

Literally the worst practice I have ever been to. The care quality is horrendous and I was treated…read moreabsolutely abhorrently. On top of this, they are trying to sell you EXPENSIVE skin care products that are endocrine system disrupters and made with petroleum products and chemicals KNOWN TO CAUSE CANCER. Then the practitioner that saw me was discussing my private medical information in the lobby in front of a bunch of strangers. Completely unprofessional and incompetent. Wow! This practice is literally the worst. Even if my mortal enemy asked me for a suggestion on a dermatology clinic, I would not send them here. You have been warned.

My first visit to this office - my gps took me to another building on the opposite side of the…read moreparking lot. There are a ton of buildings and offices in this area. I tried calling for clarification and the office number went to an automated number. So I ran into another office to get directions and finally found the space 8 min after my scheduled time. The receptionist was less than friendly and asked if I had my paperwork. I don't recall ever receiving any paperwork but could have filled it out quite quickly. She told me to wait and went and spoke to someone for a good five minutes. Returned and very abruptly just said I would have to reschedule. I asked - just because I'm 8 min late? I literally couldn't find the building to start. And she said yes because of that and not having my paperwork, and the DR has a very tight schedule. I just had waited a month and literally 45 min to make this appointment to be dismissed that quickly. No thanks. Will find another office that answers their phone and is more helpful.

I was here recently for the first time. I was surprised about how quickly they took me into the…read moreoffice. I literally hadn't finished filling out the forms. This never happens. The doctor also came in quickly. He was efficient, diagnosed the problem, and provided suggestions. He didn't ask me anything about my dermatology history, though, which was a bit disappointing. But the doctor was obviously very knowledgable. I would definitely come to this office again.

Appt with Whitney Fisk was such a bummer. I'd been having these recurrent skin infections on my…read moreface (originally caught from my toddler blech) which landed me in urgent care several times to get antibiotics. Urgent care docs said I needed to see a dermatologist to evaluate whether i needed long-term antibiotics to deal with bacterial colonization (?!), and I was excited to see someone who could help me with the scarring and hyperpigmentation caused by the infection, which has been so embarrassing. I was really looking forward to getting help! But I've honestly never been to a less interested doctor than Dr. Fisk; she seemingly could not care less. i mentioned the recurrent infections and she said "well, good thing it's cleared up." and nothing more; she made me feel like it was silly to keep talking about it. And then I asked about the scarring and hyperpigmentation and she said, "Hmm, I'm not sure there's anything that can be done about that." And then she just stared at me blankly and said, "Is there anything else we can do for you?" FYI, I'm now seeing a different doctor and there's so much that can be done to help! I don't know why she would say that! And then to add insult to injury, it then turned out that they were wrong about being in network and so i had to pay $170 for this horrible 5-minute visit. I know doctors have off days but, just, why do this job if you don't care about people & their problems?!

I do not recommend Dr. Collins- can't say anything about other doctors with this establishment…read more First visit to have a few Milia removed. I was very uncomfortable with Dr. Collins' pesona to the extent that I almost walked out before receving treatment. He was unfriendly, disintersted and dismissive. He just didn't seem to care. The procedure went fine and I was pleased to have the milias removed, but will not return to Dr. Collins for further care.

Excellent care! Dr Collins very patient with my wife. Provided outstanding care!…read moreThe office staff, very friendly and accommodating!