Meghan Kennedy, PAC is a fantastic provider! She is highly professional, efficient, thorough and…read moreskilled! I have been seeing her for years and am so blessed to have her as my skin care provider! If you need a skin exam, I highly recommend her! You won't be disappointed!

I have been to see Megan Kennedy PAC at the St Helena clinic. She is professional, patient and so…read moreskilled. Biopsy was painless and quick! I would recommend her 100%

I've been a patient here for many years--since I was quite young--and for a long time I recommended…read morethe practice without hesitation. The clinicians I saw early on were attentive and professional, and I felt confident in the care I was receiving. More recently, however, my experience has shifted in ways that I think prospective patients should understand. One notable change is the increasing emphasis on in-office product sales. In several instances, I was offered skincare products directly through the practice that, upon further inquiry, could also be prescribed and filled at a pharmacy--often at a significantly lower cost. I would strongly encourage patients to ask whether any recommended product can be called into a pharmacy rather than purchased in-house. In my experience, many items packaged under the practice's label or sourced from well-known brands are not exclusive formulations, despite how they may be presented. I've also noticed some confusion around provider credentials. For example, not everyone seeing patients is a board-certified dermatologist, even if they are highly capable clinicians such as nurse practitioners working under physician supervision. That distinction matters to me, particularly for annual skin exams or more complex concerns, and I believe patients should feel empowered to ask directly about the qualifications of the person treating them. Finally, the practice appears to be expanding into offering more procedures in-house, including skin cancer-related surgeries. While convenience can be valuable, I personally feel more comfortable being referred to highly experienced specialists for these types of procedures. Others may feel differently, but it's an important consideration when weighing where to receive care. To be clear, this office can still be a solid option for routine checks or minor concerns, especially if you are comfortable setting boundaries around product purchases. However, I would advise patients to stay informed, ask questions, and make decisions that prioritize both their health and financial transparency. In short: competent care is available here, but it's wise to approach recommendations--particularly around products and procedures--with a thoughtful and informed perspective.

I was a patient there. They were great. However, I promptly paid the bill for my final appointment…read morebut have been receiving past due notices for months. I haven't been there for over 1.5 years. The only discrepancy is a late fee which I clearly do not owe you. Despite all of my attempts to reach out I keep receiving past due notices. Please get your act together!!!

I cannot say enough about SkinLab and most especially Liz...in a word amazing!!!…read moreShe's so knowledgeable and professional, I would not go anywhere other than to see Liz at SL

The rudest front office staff ever in Saint Helena. Always…read moreplaced on a long hold, just to simply schedule an appointment. Today I was on hold for 15 minutes and then they say they're available to see you in four months. The front staff seems to delight in holding you up and being rude, just for fun. I never post on these sites, but this was so egregious that I needed to let everyone know . I had to give them one star just to place this review, but I'd like to give them a -3 stars.

Carol is a wonderful, caring Doctor. I would recommend her to anyone! She discovered a skin CA…read moreand excised it. That was years ago, and I'm still doing great! Thank you Dr. Simply the BEST!

Every visit to Dr. Tom deserves a 5 star review!…read more The staff Dr. Tom works with are world class in their ability to cater to whatever your cosmetic needs might be. Each one an expert in their own field. Dr. Tom himself is the most honest Dr. I've ever seen in the cosmetic world. His care for his patience and their peace of mind far outweighs procedures that might be costly and unnecessary. His being so genuine means I always trust him and his recommendations. If you're hesitant to take the step toward any cosmetic procedure, I would seriously encourage you to schedule a consultation with Dr. Tom to discuss your concerns. He'll listen and he'll answer all of your questions. .

Dr. Walter Tom and all the professionals working along side him take the time to listen and help…read moreyou with your aesthetic goals. I love seeing Mary, she is so kind and she has the skills of an artist.