I've been dropping off my Amazon returns here for years! There's no charge & no need to pack your…read moreitems. The store is conveniently located in Kapolei Shopping Center. What keeps me choosing this store is that the staff is so quick, friendly & efficient...they know their job & do it well! I'm in and out and on with my life in minutes usually! They can help you figure out order issues quickly & guidingly if needed too. And they're really personable. 5 stars every time!

Fast, courteous and friendly workers. I went in and out for a passport photo, very fast and easy,…read morethey even let me look at the photo before printing them out.

Awesome, Supah FAST service!…read more While working in Ewa Beach today, upon completing a job at a local bank, I had to ship out some broken parts back to the mainland. Luckily for me, a UPS Store was nearby, as it was just a hop, skip, & jump away from the local bank, so instead of lugging all the gear back to town, I elected to stop by this UPS Store. Upon walking up to the business, I could clearly see some people against the entrance door area, therefore I knew they were busy. Instead of turning away, I decided to brave the long line & get my boxes shipped out. To my surprise, although they were very busy with only two store representatives working, I must say both workers were very efficient & professional! The anticipated long wait, turned out to be a very short wait, and the two representatives cleared the line in lightening speed! What a pleasant surprise!!!! If you need to ship out anything, and you just so happen to be in the Ewa Beach neighborhood, check out this UPS Store!

Called ahead asked if they had notary girl says yes everyday until 3pm. So I am headed to ewa…read moreanyway passing numerous ups stores on the way to ewa on the information given show up at 130 no notary today a sign says" no notary today" why would you tell me you have today I drivev45 minutes to get to the store to be told not today. Terrible employee's.

I was on the west side of the island and needed to return a package fedex. It's convenient that…read morethey service ups, fedex and usps- but very inconvenient that they do not give you tracking numbers. The shop owner said I can call if I need the tracking, but the language barrier made it very difficult. I would not use them again and just go to an actual fedex store.

I had a great experience when mailing out my work laptop. The gentleman who assisted me helped me…read moreand taped up my box and also helped assist me with my mail labels. He reminded me of my papa and I felt that my boxes were safe with him. There was a woman in front of me that he assisted. He gave great service even came out from the back of his service desk to help her with mailing out her boxes. I will definitely be going back in the future.

Who needs a last minute sign on graduation day?? Professional Image Kapolei saved the day! I…read moreneeded a poster board printed within hours lol. Normally I send my order to Office Depot for same day printing but I called and they said they wouldn't be able to print it that day. Then I went to Walgreens who said they're backed up 4 days. Went to UPS store they couldn't help me either. I was losing hope and praying bc i didn't want my son to be the only one without a poster or banner (I found out a day before that he was walking and had to scramble finding pictures and designing). I remembered this shop in Kapolei and called. Say helped me and said absolutely he could have it printed within 2 hours. He even emailed me first so I could email back my file to print with instructions. I sent him 3 files for 3- 18x24 poster boards and told him which is the main one I need if he can't print them all. He called me to clarify and said he could print them all and attach them to poster boards within 2 hours. He actually had them ready within 1 hour and cleared counter space for me to attach my sticks to the boards. The posters printed matte, while i would've preferred glossy, but hey, my son had boards! Wonderful customer service, accommodated my last minute order & price was very good too at $36/ea (cheaper than Office Depot). 5 stars all the way! P.S. they have USPS services for your mailing/shipping needs!

Professional Image came through for me in the clutch! I recently needed a last-minute print job…read morerushed, and their team was able to make it happen. As a business owner, I really appreciate being able to count on people when I'm working against a deadline. I love working with them and am grateful they were able to help me out. Big mahalo to the team--highly recommend!

So excited gonna do my passport for an up coming trip OMG i stay at the wring post office didn't…read moreknow ewa beach has 2 moving right along Marie

To start, I know know why the Postal Service isn't doing well. They lose your packages…read more I took 2 priority envelopes that I paid an upgraded fee for certified on Thursday from one post office. It was send to distribution center and back to the servicing branch which is Ewa Beach. Tracking says it was out for delivery the next day. It didn't end up being delivered and said it should be the next day. No further update. So I go to the post office and Ryan was helpful trying to look everywhere for the two envelopes. Even said she would give them back to me. She checked with her Lead Josh who I hear saying that delivery times are not guaranteed. One job here. Get mail delivered on time. I get issues with weather but we are on an island, and how do both envelopes have the exact same thing happen to them? Just needed my legal documents to get there when the expected date that was stamped on the certified ticket that was given to me. I could have taken to FedEx and had no issue, probably even paid less than I did. Such a waste of my time and money. No I just have to wait until they find them, if they do.

I never thought I would be writing a review for a UPS Store, but this one was definitely needed…read more When I walked in, I saw about 8 people ahead of me and immediately wanted to turn around and leave. Unfortunately, I had to ship something 2 Day, so I stayed. I honestly thought I'd be there for at least 30 minutes. I believe her name was Allyssa, and let me tell you, her efficiency and speed were seriously impressive. There was another employee at the counter, but they were already assisting another customer, so Allyssa was the one handling the rest of the line. She somehow managed to get through everyone in less than 10 minutes. I couldn't believe how quickly and smoothly she kept everything moving. She was fast, organized, and efficient without making anyone feel rushed. Allyssa absolutely deserves a raise. Service like this definitely deserves recognition.

Did ya know there was a UPS Store just next door to Costco (Waipio)?…read moreA very convenient location for me, as I had to ship out a few broken items back to the mainland, as I was working just across the street at a local credit union. This UPS store is on the smaller side, but the folks who worked here were very friendly & efficient. Parking access is pretty easy, but the parking lot is shared by other businesses nearby. Need to ship out a package? The Waipio neighborhood has a UPS Store just next door from Costco. Easy to find!

My dad lives on the big island and I ran into an issue with shipping his Christmas present this…read moreyear because it was a very long package (94x9x3, 20lbs). I researched a ton of other shippers and they all wanted $200+ (FedEx was $400!). HouseMart has a shipping calculator on their site and it came out to be $38. They have a minimum shipping fee of $50, which I found totally reasonable. They were very prompt in answering emails and sending update. When my package arrived at their warehouse they opened it to make sure everything was there and undamaged. They sent me a bunch of pictures to review. Their boat leaves every Friday and their website estimates 14 days to get to the big island. It took a bit longer but I'm sure that's because of the holidays. My package was delivered to the Ace Hardware in Hilo. My dad had absolutely no trouble picking it up. TL:DR - their service was great and an affordable price. They were very prompt with communications and my item arrived in great condition. If you are shipping large items and don't mind it going on a slow boat, this is an awesome company to use.

After a very bad experience with a different company that gladly took our order AND PAYMENT to…read more"Haul" a couple of IKEA items, only to close abruptly a few days later without any notice and without delivering the products, we were hesitant to try again using a another company. However, I'm glad we took a chance with HouseMart Shipping, as the whole experience was fantastic! Kim provided exceptional service that exceeded our expectations. Her communication was clear and prompt, and she answered all my questions. Before shipping, Kim sent pictures of the items we had ordered to ensure they were not damaged. When the items arrived and I went to pick them up, the boxes appeared to have been handled with care, unlike some other delivery services. Additionally, the items were available for pickup within the timeframe I had been given. They offered excellent service at a surprisingly reasonable price. My wife and I, wish we had found HouseMart Shipping sooner! I highly recommend HouseMart Shipping and would definitely use them again.

Need more workers here. Second time here and there is only 1 nice gentleman postal worker working…read more The line has grown and is now out the door on a Wednesday afternoon. Also barely any envelopes or boxes needed to mail things out. Send some help. Good thing about this place is lots of free parking near and service has been helpful and kind.

Went in with no line! Service was so great from the worker. Value is great. Was in and out in a…read morematter of minutes.

Came here to apply for a passport I went to the other post office by mistake lol so out of touch…read morewith this part of life but learning is cool iykyk Marie

one stop... Came to apply for a passport, the process was quick and easy to do. The process took…read moreabut 10 minutes. Danielia helped me with processing my application. Was pleasant and even offered to make a copy of my photo ID. Thank you! No appointment needed-walk ins are welcomed. Hours: For passports- Monday-Friday 7:30 am -1:30 pm Tips: Save time and fill out your application before going, gather all your necessary documents (Original Birth Certificate) photo copies of your ID (Front & Back) that's needed to process your passport application. Your photo can be taken at the same time for a Fee of $15. That simple!

This company was referred by a friend. This is a locally owned and operated business. Customer…read moreservice is awesome. Appreciate Brandi walking us through this process. If you're looking for freight shipping Jet Hawaii Forwarders is there for you. They definitely will have my business. Mahalo Nui!

Well done Te and your Team!!…read more You and your Company put the words "Service with a Passion " in its highest regard. I am truly impressed the dedication you put in to make sure things are done right. I was surprised by your great service considering your reasonable rates. Many time those two values are not compatible. Thank you again and we look forward to our continuing business. Francis Asato - GM Fukuoka Package USA