Wow! I do not remember who recommended this company but from the beginning - initial evaluation of…read morewindow to communication and install-they were all amazing! On-time, cleaned up afterwards, explained everything in detail! I would highly recommend this company!!!

I should have read the reviews first... Tried to get an estimate from the company. I followed up…read moreand no response. Completely ghosted me. Stay away.

Horrible company that took 6 months to finish 3 mirrors, 1 shower and 4 panes of glass…read more However they took less than 1 day to charge my card (without authorization) or sending me a bill to review. The nerve! The owner, Brenda and her daughter will not return calls, will lie about dates and forget to order items. They expect you to just take off time over and over again but will never apologize or take responsibility. They actually blamed their accountant, Wendy, for charging my bill without authorization. Don't blame her when you know it was you. The only time this company moved fast was when they charged my card. Their techs seem like nice guys but you can tell some of them have much less experience than others. They had to come out at least 6 times to complete this job. While dealing with Charleston Glass, I found Palmetto Glass in WA. NIGHT AND DAY! They are doing the rest of my restoration and specialty glass. I have had nothing but a good experience with them. Fast, reliable and respectful of clients' time. Call them and skip Charleston Glass altogether.

Would not recommend. Had them come quote two showers. Called back 3 times over 2 weeks to try and…read moreget the pricing and never got it. Said waiting on supplier with no expected date of when it would be ready. Less than helpful on all fronts.

Michael was amazing! I brought in a picture that was damaged and not only was the new framing…read moreperfect for what I wanted, but he also made it feel sturdier and higher quality than the before. He was super easy to work with, quick, communicative, and I will absolutely be going back for any future framing needs.

Would definitely not recommend Picture This because they are over priced (as I've come to learn)…read moreand provide a terrible customer experience. It took over 6 weeks to complete a job they initially said could be done in less than two. Whats even worse was they completely screwed up my order even tho we spent a good 15 minutes discussing exactly what I wanted while picking out the frame. Then to add insult to injury when I went to pick it up, saw his shoddy work, and told him it wasn't what I ordered he gave me a dumb look and asked what I wanted to do. So I said "I want it redone right" to which he replied "ok, but it's gonna take me about a month maybe more to get the material for the frame because of supply chain issues and I'm gonna have to double charge you for the materials because the frame you selected is one of the more expensive ones." Call me crazy but I just think people should stand by their work and when they screw up own their mistake and make it right. The customers should not get double charge to fix the vendors mistakes. So unless you want to have to pay twice to have your picture framed and deal with premium priced incompetence go somewhere else.

Had a shower door that wouldn't close completely. Water leaked out onto the bathroom tile. "Red"…read morewas out to adjust the door. Whatever he did fixed the door, surprising both of us. Advised a new sweep at the bottom that is easy to get at their shop. Not even a service charge. Thank you East Cooper Glass and Mirror for great service. Highly recommended.

We decided to get a rectangular plate glass tabletop cover for our coffee table. Based on my…read moremeasurements, East Cooper Glass & Mirror delivered a glass plate that was precisely cut and fit exactly as my measurements required. All four corners were square, the edges were smooth, and the glass tabletop was an exact fit. The staff were very helpful and answered all of my questions. I highly recommend East Cooper Glass & Mirror!

Poor representation in the community while driving a branded work truck. Glad they made it through…read morethe red light safely despite forcing themselves into the wrong lane.

I have had to deal with this company for MONTHS now. Not only did they leave OPEN EXPOSED razors on…read moremy bathroom floor that my TWO year old brought to me. They measured our glass door wrong, so they ended up leaving with the door (mistakes happen that's fine). Weeks go by for the second attempt of installing the glass door...they measured this door wrong also - so they left AGAIN without installing glass. Then the owner comes to my home to measure this time (obviously can't rely on their employees to correctly measure?). Then some more weeks pass by, they call me for a same day appointment - I explained I would rush home to meet them...10 minutes before the appointment they call me to cancel! After I rushed home and cancelled my plans for the day. I have asked for a discount and they denied that. They are lucky my toddler didn't cut himself on those razors. A very unorganized company.

We considered and got proposals from 4 glass companies in the Charleston, SC area to install shower…read moreglass for our newly remodeled master bathroom. Charleston Window and Glass was our choice based on price, delivery timing and a personal meeting with the owner, Todd, in his office. Todd offered an upgrade to a higher quality (less greenish hue) glass, which no other prospective installer mentioned. It is more expensive, of course, but we're happy we did it. Our shower tile is bright white and the clear, colorless glass enhances the look. As in any construction and installation project there were a few issues with which we were not satisfied. Todd is communicative, visited us personally to review the installation, kept us informed and worked to make sure the issues were corrected to our complete satisfaction. We'll add that his technician, Ricardo, is a young man who is proud of his skills and very committed to customer satisfaction. We highly recommend this company!

They came and measured but never got a quote from them. Even after I spoke with them on the phone.read more