Regular haircut Amazing hair cut. Gave great advice when I…read moreasked. The Vibe was fantastic. I felt very welcomed. Had great conversation.

=== 1. VERDICT/VALUE We've only gone there once, but it's…read morepretty solid - pricing vs. quality of haircuts - good enough to go again and recommend at the moment! === 2. HAIRCUT My little guy and I needed some help up top and decided to try this place. We were served by a "SooSun" (actual spelling) and she seemed nice enough. My haircut is a short miltary haircut with fade on the sides and she did reasonably well. Mini Me got something similar and she was able to do it well also. She was nice enough to cater to his specific needs (my toddler is not a fan of haircuts in general :) and they also have a drawer in the front full of candy/lollipops kids can choose from after their cut. I'm fairly particular with who cuts my hair (check my haircut check-in pattern lol) but the experience with SooSun was good enough to warrant a return visit when we need one! === 3. ENVIRONMENT Likely 15+ years ago and so older styling aside, it's bright and clean enough. There are a number of chairs (8?) for hair cuts with seating outside of such. As a parent, it was easy enough for me to be close to my little guy as he was getting his hair cut. Wheelchairs and baby strollers fit easily. Parking seems plentiful in the shopping complex lot outside.

I recently paid $650 for a balayage, clearly asking for a cool, ash blonde tone, but I ended up…read morewith a warm, gold result instead. I think this came down to a communication error during the consultation. If I had known that not lifting the brown areas would lead to a warmer overall color I would have made a different choice. The stylist told me that the toner she would use on my blonde would also tone the red out of the brown so I figured there was no need to lift the brown area. Beyond the color mismatch, my hair was back-combed aggressively, which caused significant damage and made the brushing-out process excruciatingly painful. For a premium service, I expected more care and a more thorough discussion about the possible outcomes. While the owner did reach out afterward to offer a free re-toning, I'm still left with damaged hair and a color I didn't want. Also, keep in mind that they have a strict no refund policy outlined in their forms, which is worth knowing before booking. I hope this feedback helps the salon improve their communication and approach, especially for clients with specific color requests.

I have been receiving haircuts and highlights from JANA at Kharma Salons' Oak Bay shop for a number…read moreof months now and I couldn't be happier with her work. As a stylist, she is an artist -- exceptionally talented and exacting. She goes the extra mile for me and I've witnessed her doing so with her other clients as well. Plus she's a kind and attentive human being. I'm beyond grateful to have found her.

After three terrible haircut experiences in Victoria since moving here a year ago, I was…read moreapprehensive about trying yet another salon only to be left disappointed and dashing to my old Vancouver salon. My hair was becoming embarrassingly ragged and I couldn't put off a haircut any longer, so I decided to give a salon in my new neighbourhood a try and booked an appointment at Sparrow. I went there this morning, and my experience from beginning to end was fantastic. The person sitting at the front desk was friendly, I was offered a beverage as soon as I sat down and my appointment actually started on time. The salon was clean and professional, but there wasn't a hint of pretension or snobbery. I used to look more like the people working there during my punk rock/early 20s days, but as a person who now wears business suits during the week, I didn't feel self-conscious or out of place at all. My haircut is best cut I have had in years. I was trying to grow out a bad bob haircut, but still wanted some shape and movement, and Shannon delivered.I have a fresh, modern haircut that's work appropriate without being boring. Unfortunately Shannon is moving on to a new salon and I'm torn whether to follow her or stay at Sparrow, but that should tell you how much I liked Sparrow as a salon, because normally it would be a no-brainer to follow a stylist. I am certain the other stylists there are just as good. I also appreciated that there was no pressure to purchase hair treatments I didn't need or products I would never use, unlike at another Victoria salon that will remain nameless. If you want to get a haircut at a trendy but friendly salon by people who know what they're doing and clearly care about their business, then I strongly urge you to give Sparrow a try.

Crista is excellent. Its a shame she doesn't work here anymore. I have been to every salon in…read moreVictoria and she did the best job for a reasonable price, also she has a great personality.

Best cut and style I have had in years. Considering my hair was very damaged I wasn't expecting…read moremuch. Still Laurie took the time to shape my hair in a style that works. Then showed me how to dry it to bring my formerly limp waves into curls. Can't wait to get my next trim. Heather S.

i was scammed, over charged for services I didn't receive and the service was terrible. i reported…read moreit to the owner and the girls all lied what happened. Everyone was rude and they were so loud that I could not hear myself speak so i was not given the chance to communicate what i wanted done. my hair was turned orange in addition. Please, find a better place - it was not a professional salon in any way. I wish I could give it no stars.

Booked online arrived 4 people ahead of us was informed there computer just deletes, some people…read moreweren't on the list. just want people to know booking online don't work

I took a haircut from this salon and the barber was so friendly and suggested few tips to maintain…read moremy hair. I would recommend this place for sure.

Hive Hair - Wonderful Staff/Stylists/Ethics…read more They are very Avant Garde in their approach to ART and their wonderful ideas on color and styles. I am not a youngster and I love it there.

Unfortunately very disappointed. First of all I brought in a picture of the colour and cut I…read morewanted.. my hair does not reflect what I asked for. I wanted full ombré and she put in a few streaks and a toner. I ask for a cut and she barely cut anything off. So when I go to pay it was $250!!!! Way over priced!! And what the website said for a price this is not what I paid for. Especially because it wasn't what I asked for. She just did what she wanted and then charged me an arm and a leg.. never going back.. so unhappy with my hair and due to the price I can't afford to get it fixed for a while. Walking around with a bun and a headband for the next 6 months

Location, staff, and cuts are great! App is very convenient and easy to use. Nice to be able to…read moredrop in for a cut.

A middle aged hairdresser, I don't have a name cause I tossed away the receipt after my haircut,…read moredid not finish the job as she left out my bangs which she cut halfway. She complained how much hair I have but I did not know that she will only cut my hair as she desired. After a few days, haircut on August 6th between 5:00 - 6:00pm, my hair at the top with the bangs cut halfway were started to itch which made me cranky. I even gave her extra tip which I regretted later. I believe in karma and that hairdresser will earn her bad karma soon!

The good: The stylist seemed very nice (never told me her name though) and she did fit me in for a…read more7pm appointment, which I like a lot. Also, the pricing is very reasonable. ($30 for a trim is really good.) I couldn't get into my normal salon because of schedule issues, so I called here. The bad: I asked for half an inch off, and she cut close to 1.5 because she decided she should. She didn't tell me that this was the case until she was done. I'm very frustrated by this since I told her that I was trying to grow my hair long and I only wanted 'as little as possible' cut off. Afterwards she told me some people just couldn't grow their hair long because of breakage. I appreciate the feedback but I really hate that she cut it shorter than I wanted without asking. I recognize that stylists feel like they know best and can do whatever they want to people's hair, but this is *my* hair. I said half an inch. I was very clear about it. I can't recommend because of this and I won't go back because of this, sorry.

Teresa is a godsent. This was my first visit and she not only took the time to understand how I…read morewanted my hair to be cut, but also made me feel valued by having a great conversation throughout. Teresa walks the talk - she knows what she is doing!! 100% recommendeded.