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Island Hotel

3.4 (96 reviews)
ModerateHotels

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Bathroom
Ernie M.

After almost 30 years in the military, traveling all over the world, today I had the worst hotel checkin experience of my life at this establishment, The Island Hotel Port Aransas. The biggest problem here is that not a single person at this establishment takes ownership for problems. First, their official website says checkin is at the traditional 3pm. Checkin is actually not until 4pm which the manager or owner tries to highlight when I point out that I couldn't checkin for almost 5 hours. Problem #1, this establishment needs to correct their official website. Second, I arrive at 5:40pm and I am not allowed to checkin. According to the front desk two cleaners did not show up to work. The front desk says "It's not my fault", as if the hotel staff is not part of the establishment. She suggests I go wait at a bar. She takes my name & number and says she will call as soon as my room is ready. Spoiler: she never calls. Because of this I am not able to use the pool before sunset. Problem #2, this establishment needs to hire reliable staff (e.g., cleaners that will show up to work and a front desk that will pass down information to incoming staff or hotel guests). Third, I arrive a second time at 7:41PM. I see guests checked in leaving with hotel keys. I asked the front desk why was I not called. The front desk says she did not know she was supposed to that it's not her fault. I look around the desk and I see the note indicating to call me. She sees that I see it and she says, "I know, I just saw it now." No room is available despite the fact that I paid a month in advance and other guests that arrived after me were permitted to check in. The new front desk was panicking, unable to help guests and lashing out. The front desk calls the hotel owner or manager who was also unprofessional. The owner or manager did not take accountability, tried to redirect to a 3pm vs 4pm checkin, threatened to cancel the paid reservation, etc., etc. She asked what do I want? I want to check in! Problem #3, the owner or manager herself is the problem, she makes excuses for the lousy staff and does not take ownership for the company they represent. The new front desk staff needs more training or should be fired as she cannot professionally interact with customers. (The job is not that high pressure.) Fourth, after 20 minutes I am finally checked in and given hotel keys. The hotel keys do not work! I cannot get into the room. Staff from a different hotel was called in and came and gave me a key fob with instructions not lose it as it is there last one. Their machine to program hotel keys did not work and they were trying to fix. Problem #4, this establishment needs new key card hardware or software (if it was not user error). The hotel room was nice, clean, spacious, with a cold A/C. There was a little musty or moldy smell...may be. The checkin experience was so bad that it doesn't change the rating.

Mold
Melissa P.

BED BUGS! I booked 4 nights at this hotel, we left after 2 nights because of the cleanliness and safety. I was understanding that they were very busy for spring break and since our kids were not with us the first night, I figured it would be fine until the next day. We asked for the room to be cleaned, it was not by the time we got back in the next night with our kids. I kept shoes on them if they were walking about the room because they floors were disgusting. The next morning we ask again for the room to be cleaned, citing the dirty floors, dead bugs on the walls, food spills. We got back at 5 pm and no one had been in the room. I go to the front desk again, it was the same woman we had talked to. She said housekeeping had left, we could switch to another room. We go to that room to find a broken door. Go back to front desk again and she tells us to come back for the manager at 6pm, and that she would explain the whole situation to her and she would "make it right". We come back at 620, the manager lets us know someone is doing a quick turnover on the room and apparently has not idea about anything else. We explain again how filthy the rooms were and she phoned the person cleaning the room. She said to give them 15 minutes. The cleaner had glided a swiffer over some parts of the floor but all of the hair and stains were still there. We asked to be move to a clean room. I started checking the room over and found bed bugs in the corners of the fitted sheets. I was finally done and we let them know we would be leaving. The manager, Samantha reassured me that we would be getting a complete refund after contacting the booking company. She said she would approve it immediately. I finally got a reply today that they got ahold of her and she denied the refund , citing their No refund policy. DO NOT STAY HERE

Michael R.

Room 226, advertised as a queen economy for $230 a night when I booked (see attached ad for economy queen), had a makeshift full sized bed and really the bare essentials. The lady at the desk had the gall to tell me hotel queen beds were smaller than regular queen beds. The sheets, while clean, were stained. The pillows were god awful uncomfortable. The bed could literally be moved around the room and the headboard wasn't attached and fell. The shower curtain was stained. The only light that worked was in the bathroom. The TV didn't work. None of the outlets in the "bed area" worked. The only outlet that worked was in the "kitchenette" area which had a fridge and microwave plugged into it so I had to unplug one of those to be able to plug my phone charger in. There was an alarm clock but again, you would have had to unplug the fridge or microwave to be able to use it. The shower was fine. The AC worked great. Otherwise, it should be a crime to charge that much for a room like that. I'll never stay here again.

Crusty, caked on debris all over mini fridge/bar area
C C.

Totally bizarre nightmare of a hotel to ever have had the misfortune of booking. We walked into our room, pulled the sheets back on the beds and found a gummy to the touch, smelly, mystery stained fitted sheets and mattress covers, mold on every possible surface, unclean bathroom with moldy door that wouldn't shut and disgusting refrigerator. We didn't feel safe staying here and we left very quickly. This place is absolutely filthy and has very low standards of cleanliness. Zero stars if possible.

Many dents in wall, found mold on the wall as well as shower curtain, many stains all over room and even on the ceiling.
Woesalex 6.

Hotel location is great. Cleanliness and presentation however is not as we expected, many reviews as well as booking.com stated this was the one of the best hotels in Port A however due to the fact that mold was found throughout the room and on our shower curtain I have no choice but to leave this review. If you are a person who cares about how sanitary where your stay is, look elsewhere.

Door to bathroom

I had booked a suite at the hotel for my Birthday. I was extremely disappointed. The suite was not what I expected. The suite was dirty, the refrigerator was beat up, the stove vents were dusty and caked in grease, the bathroom door was falling off the frame, the paint was peeling off the wall in the bathroom, the sofa has stains/dirty, and the sheets on the bed had stains. We heard the ice maker outside our suite all night, and extremely noisy guests. I would not recommend this hotel.

Mold

Mold was found on our curtains which is a huge problem. My husband and I both have breathing issues as it is. Our room is insanely small for 2 people. I'd understand giving this size room to a single person but this is just too tiny for 2 people!!!!! One side of the bed you can barely even fit to walk on! The restroom cabinets weren't even finished. The bed frame sticks out and you can hit your leg on it. Not to mention the rod to the curtains broke as soon as I touched it. This room seriously looks and feels as if they threw it together over night!!!!! We usually never have issues with this place. We even recommended it to our friends who also stayed here for their anniversary! We will never recommend this place again. I felt so terrible for recommending it.

Asleep from a hard day at the beach.
Elizabeth D.

We normally stay at a different hotel when we go to the coast but they never booked us! I hopped on Priceline real quick to find something for the same dates and I was in luck to find them available! It turns out the other hotel we normally stay at is their sister hotel! The rooms were perfect for what we needed and the price was great for the summer! What was even cooler was the unexpected concert at the pool on our last day there! Our kids swam for 5 hours only getting out to eat! It was nice to have the live music while they played! We might have to add this into our list of places to stay while in Port A!

Dirty towels

The nastiest place I've ever stepped foot in.... MOLD EVERYWHERE IN THE BATHROOM, multiple hairs all in the "clean" towels , I was gagging at the look of the shower drain. I'm not sure how it's even legal for them to be open.... Got my stuff and left instantly.... Zero chance I would sleep there.

Harry Y.

There was a pretty steep drop in quality from previous years. The floor was dirty upon checking in. Found a roach in our restroom. Took the actual roach down to the front desk who did not even apologize! She wasn't even shocked. Breakfast ran out on our 2nd morning, but noticed the front desk agents family eating behind the desk. The breakfast itself does not include any protein.

Texas shaped waffle, obvi.
Joyze S.

My boyfriend and I stayed here for 3 nights on an impromptu birthday celebration about 2 weeks ago and we loved it! The hotel is basic but cozy, definitely a no frills hotel. We brought our puppy with us and the staff was accommodating. Usually we need to stay in a first floor (which I hate) of a pet friendly hotel but in this one, I believe all floors were pet friendly because we stayed on the second floor. The beds and bathroom were spotless, no dog smell or dog hair to be seen from any previous guests. The flatscreen tv had a good amount of channels but the "clean" remote wasn't exactly clean. I wiped that down lol. We only got the breakfast once and it wasn't the greatest but it wasn't the worst either. The waffles are in the shape of Texas and that was pretty cute. The location of the hotel is NOT walking distance to the beach as some reviews have said but honestly the drive to the beach is literally under 5 minutes. So awesome! The only reason I'm knocking a star off is because of the dirty remote and also the walls were thinner than expected- we could hear the snoring of our neighbor. All in all, you can't beat the price and the location. We will most likely stay here again.

Double bed room
San D.

Affordable, cute hotel, clean rooms & bedding, friendly staff & close to the beach areas. That about sums it up! The staff was very friendly, the breakfast was decent and I had a pleasant time over all. The decor is really cute and the little town itself is a fun place to hang out. It's a bit out of the way from the middle of town but not too far.

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Cute little hotel far enough down on the island you can get away from the golf carts. Staff was very friendly, and rooms were clean.

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Review Highlights - Island Hotel

Stayed there on my first time to the beach with my boyfriend and it was great.

Mentioned in 2 reviews

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Amelia's Landing Hotel

Amelia's Landing Hotel

4.1
(64 reviews)
$$

From the moment we stepped onto the property, our expectations began to drop. The woman at the…read morefront desk greeted us while reeking of cigarette smoke, which immediately set the tone. The hotel advertises that it serves breakfast, but don't be fooled. This is not a continental breakfast by any stretch. For a group of four, we were given a total of six possible items to choose from--including drinks. The "menu" consisted of a croissant, a muffin, a breakfast bar, juice, or water. That's it. One person would have to choose between having a drink or a very lackluster snack--not both. The pool is listed as an amenity, yet it was completely shut down and coated in green algae. When we arrived at our room, we noticed a row of random office-style chairs lined up outside in the main walkway, directly beneath a "No Smoking" sign. Below them sat three ashtray cups. Nearby was a man wearing an oversized black shirt, oversized shorts, sunglasses, and a crossbody fanny pack. He stared at us in a way that felt uncomfortable and unsafe. He wandered around the property, and we eventually realized he worked there. His appearance and suspicious behavior did not resemble hotel staff in any professional sense, and the overall vibe was unsettling. Opening the door to our room was the final straw. The overwhelming smell of mold, mildew, and cigarettes hit us instantly--so strong we could barely breathe. Nothing in the reviews or advertisements prepared us for this. Even the shower was coated in dark grime, clearly not cleaned or disinfected for quite some time. The sheets were dirty, walls were dirty, sink was dirty. Just so unsanitary. It made my skin crawl and you can't even breathe the air in the room. When we stepped back outside, the front desk attendant was right there, chain-smoking one cigarette after another. Do yourself a favor and stay somewhere else. This place is nothing like what it claims to be. I don't understand how this place has such great reviews. This is the biggest catfish I've ever experienced. Someone must be buying people off.

This is a cute themed hotel. It's perfect for a quick trip to the beach, and a place to crash after…read morea long day in the sand & sun. It has a nostalgic feel to it. Very clean rooms, with enough hot water for 4 people to take showers back to back. The beds were a little lumpy, but nothing bad...I still slept great. It has a nice little pool area with a high fence around it for privacy from the nearby rooms. We heard that there were going to be complimentary breakfast goodies when we booked the room, but never received it/ were unsure how to make it happen. We checked in late so maybe we missed the opportunity to order it.

Dancing Dunes

Dancing Dunes

4.7
(18 reviews)

This is our 5th year and have loved every single moment. Becky is awesome and on-site when needed!…read moreGreat atmosphere and close to the beach HIGHLY RECOMMEND

The Dancing Dunes in Port Aransas is a true gem. My family of 4 has been coming here for several…read moreyears and our 3 night stay was memorable. This time around my sister and brother in law and thier kids also came along for the first time. Becky the property manager greeted us as we arrived at our 4pm check-in. She explained everything in detail and walked us through the cabin and made us feel very welcomed. The unique one story cabins are arranged in a horseshoe configuration and are named according to their theme, and in the middle a beautiful courtyard is shared with gueats. We actually stayed in their latest newly remodeled two story cabin called The Marlin. It's located right next to the main property. At night it's very safely lit and your vechicals are parked under the structure. It sleeps 10 with two full baths and all the amenities you need to make your stay enjoyable. It has a second story large balcony and a small third story balcony as well. Access to the beach is at walking distance or a short drive. After hurricane Harvey the cabins sustained damage and there was even a waterline marker when the storm surge came in. After alot of hard work and tireless vollenteers the newly remodeled cabins are better than ever. Becky was even kind enough to show us inside The Rock and Roll cabin and the remarkable improvements they made. The Dancing Dunes is highly recommend which ever cabin you stay in. Check out their Facebook page or website to make reservations in advance because they do fill up quickly. We're definitely coming back next year and can't wait to make memories again.

Best Western Port Aransas

Best Western Port Aransas

3.9
(79 reviews)
$$

After a dreadful stay with a different chain in Winnie, TX, it was a breath of fresh air to return…read moreto this BW motel. This time we were able to get a first floor king room. While not in perfect condition, the room was thoughtfully designed with flat surfaces and hooks where needed. It was nice to have a woodgrain floor and no carpet. There was also a futon for extra seating but it was not comfortable. The bed was comfortable, but the sheets had some areas with rough texture. The tub/shower was clean. The tub was slick. There was adequate water pressure and plenty of hot water. Prior to arrival, I was able to do most parts of checking in online. On arrival I only had to show an ID and agree to pay damages if I smoked or made a mess, and to specify whether or not we wanted housekeeping visits and what we wanted them to do. We opted out. Breakfast was surprisingly very good on the first morning, a Tuesday. Weekday hours were limited to 7-9 am, 10 am on weekends. There was lots of variety in hot foods, juices, and yogurt. There was a pancake-wrapped sausage on a stick, 2 varieties of eggs, some very good bacon, tortillas and grated cheese for those wanting breakfast tacos, and other goodies. There were 2 waffle machines and 2 batter flavors. The attendant was very friendly and helpful. I watched her retrieve bottled water for some people and bus others' tables. This was not the usual motel "free breakfast" experience, but something much better. The second morning was not as good. As one example, the pancake-wrapped sausages weren't fully heated, there were no tortillas, and the attendant didn't seem so into her job. The breakfast room is extremely cramped, but there are overflow spaces in the hallway and outdoors. This motel was a good value for us and better than a previous experience at this location. Maybe it's because we became platinum rewards members on this trip, but we can't be sure.

Tried to claim we checked in a day earlier . . . Incompetent desk people…read more After 30 mins and a call to corporate office, she realized she was checking out the wrong guests!! SMH

Holiday Inn Express Port Aransas/Beach Area

Holiday Inn Express Port Aransas/Beach Area

3.2
(63 reviews)
$$

What a great price to stay in port Aransas. It doesn't stop there the customer service is beyond…read moreamazing and the staff is knowledgeable about the town to give directions and advice. This is a great place to bring the family. Free breakfast, pool and gym. The parking lot is private and recorded for your protection. They have nice suites and perfect location. Easy walk to anything in town including the beach. Highly recommend best in town.

I will start off by saying, we have booked here 3 times and every time it's been something. We love…read morethe location/ breakfast/rooms have been clean when we have gone. We even had family start staying there with is WHICH WON'T HAPPEN AGAIN. 2 years ago we came and left a spurs jersey, We called & they had it. told us we had to pick up within 30 days. We drove out there on a weekend bc you know almost everyone works during the week. For us to get there and MARISSA WHOEVER THE READ/ORANGE HEAD) they couldn't give it to us bc it was locked in a room, I asked if there was someone she could call, we were 4 hours away verse whoever had that key to the room where it was supposably locked. ended up having to make another trip to get the jersey. Last year when we stayed the A/C in our room was out, luckily they had another room to put us in. we had to move all our luggage. THIS YEAR, we booked our stay in MAY , for June 26th-28th, We ended up adding an extra night beginning of June, we got to the hotel around 9pm on the 26th for MARISSA to tell us our room was cancelled bc they tried to run the card the night before and she said they called us which was A LIE. They have never charged our card before we checked in. My husband told her we drove 4 hours and have kids in the car and she said "that's unfortunate" he proceeded to get upset and they said they were calling the cops for trespassing. when we got back home we reached out out to IHG and they told us the room was cancelled and they never tried running the card so everything MARISSA said was a LIE! SHE NEEDS TO BE FIRED AT THIS POINT, HER AND HER BOYFRIEND BRIAN WHO WORKS THERE ALSO.

Old Town Cottages

Old Town Cottages

3.3
(10 reviews)

On a whim, recently my boyfriend wanted to go to Port A. Little did I know at the time, it was to…read morepropose to me. :-) I love researching stuff, so on line I went to find a spot. I ended up reaching out to Lauren at Silver Sands and I am so glad I did. She hooked us up in the CUTEST place at the Old Town Cottages. We were in unit #14 and it was ADORABLE! It was brand new and even had that new condo smell. The details, décor and over-all feel of the place was very high end. We were only there three nights, but I can see using this for a longer stay. It was just the two of us, but the room with the bunks would allow us to bring our kids and have enough space for everyone. The smart TVs in both bedrooms and the living area is enough to keep everyone entertained with their own thing, and the golf cart that came with the rental was a blast. Wifi was strong and allowed for streaming and catching up on work here and there. The only somewhat negative thing I will say about unit 14 is that it was up some pretty steep stairs (above the retail shops) and so the up/down when unloading and loading was not fun. When we return, we will try to reserve one of the full cottages that are stand-alone one-story cottages. The location is great...smack dab in the middle of everything and steps away from some great bars and restaurants. When we ventured out further, it was so much fun to putter around in our golf card. We are so glad to have Lauren and this sweet little spot play a role in our special weekend. Oh, and by the way...I said yes after he had to ask me a second time because I was laughing/crying so much I forgot to answer.

At first glance the place was awesome. Nicely appointed, clean and great location. Bunk room was so…read morewarm couldn't sleep and even with AC at 70 wouldn't cool off. 3 big screen TVs snd none of them worked. Called maintenance and no help. Couldn't connect to wifi at all so relaxing after a day at the beach was sitting in our room doing nothing. Super disappointed

Island Hotel - hotels - Updated July 2026

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