This place is full of hidden fees. I booked a storage unit online at $155 a month, when I got there…read moreI paid almost that much before I even got a unit assigned. They charge $10 for storage insurance , $20 for a lock, $25 for administrative fees and a bunch of other tag ons that I don't even remember like keys and key fobs. The worst of it all, the guy taking your information is slow as molasses. So the entire process takes about 30+ minutes of time while your truck rental sits and waits. They won't give you the key until they're done so your friends can't even be helping while you're inside. And after I wait for the slowest typer on the island to finish he says oops it didn't save. I hope I can find my next place quickly so I can cut my time with them incredibly short.

Tjader at the East Rockaway location was so helpful to me. I called to make a payment and was told…read morethe rules had changed and I was no longer able to pay over the phone or online. I don't live in NY and am unable to make payments in person. I was wondering how I'd be able to pay. I called before the office was even open and she answered the call, kept me calm when I was concerned over how I'd pay and then she accommodated me and let me make the payment on the phone. I truly appreciate her assistance. I was panicking and she made everything easier. She truly deserves 5 stars.

I was mad because no one was in the office but the nice Manager Asia from West Hempstead drove to…read moreHewlett to assist me and resolved the issue.  She was so sweet and kind to hurry from West Hempstead to Hewlett to take care of my needs. Aisha is the bestttt

I was having a problem receiving an email confirmation regarding the closing out of my units…read more After speaking with Shani with the Hewlett location, she was extremely helpful in finding a way to get me the emails I was requesting. Shani took the time to figure out why I was not receiving the emails and found a work around solution.

Great staff lost original trailer cameras everywhere no body hit it how is that…read moreMy n insurance had to pay for it and went up They took no responsibility for there property to

Shout out to Esther and Evan in the front office. Both were…read moreprofessional, friendly, knowledgeable and super accommodating to me. This storage facility is less expensive than others in the area. What impressed me is its cleanliness and that it is well lit. And of course the great staff.

Vivian and Trini are the best! I could've moved in the next day. They went over all the rules,…read morehepled me with my app and everything went smoothly. I would recommend public storage without any reservations. Sharyn M.

people at location were great. I rented a space for my race car trailer. I never moved it there as…read moredidn't like the $40 a month extra for 24 hr access. and being told price goes up after 6 mos. or I would have to change space to keep rate. last place it was I paid a year at a time. only they closed spaces to put up another building.

Thank you Omega Self Storage in Island Park for making it so easy & AFFORDABLE for me to get a…read morestorage unit. Bernie, was extremely friendly & helpful. The call center was also extremely efficient... The units & Buildings were clean & well lit. Thank you !!!

Pretty easy to work with, and flexible. All furniture was moved correctly and intact. Friendly,…read morestrong, efficient, and willing team. Not the cheapest hourly rate out there, but for what we got, the value was good.

These people don't know how to drive, truck turned right in front of me when I was driving through…read morean intersection. If I didn't have good brakes he would've made me slam right into his truck. They proceeded to cuss me out in front children waiting for the school bus, screaming and hollering about how it was a red light. Would not recommend having them move your stuff if they're driving recklessly. Hope that man gets fired and goes back to driver's ed.

Avoid. Within months of renting this unit my bill went from $180 as advertised to $280. Now one…read moreyear later I received a small postcard like in the mail, something I might have completely ignored, which stated my rate was increasing to $480, a 90% increase in one year.

Jeanie and Karen are very nice and helpful and the facility is very well kept and clean.read more

So I go to help my kid move her stuff into a small 5+ 10 unit, I walk in and there's no AC no…read moreventilation no light in the unit. A huge cockroach crawls past me as I'm walking towards her unit so we turned around and she took her stuff out and we will not be leaving anything there.

The customer service is excellent. The facility is clean and carts are accessible to haul your…read morebelongings back and forth. Very happy with this rental.

Avoid Tufano Movers. I paid a few thousand dollars, including a specific $1,000 packing fee, for a…read morefull-service move and received an unprofessional, incomplete nightmare. - Unfinished Packing: They charged $1,000 for packing but only did the kitchen and mirrors. They left bedrooms, closets, and office completely untouched. I had to pack and transport two full carloads of items myself. - Job Abandonment: The crew vanished without a word or a walkthrough. I was left packing and moving heavy AC units, large boxes and dragging couches to the curb in the middle of the night. - Lazy Delivery: They dumped every single box into a single room on the ground floor despite clear room labels, forcing my wife and me to carry everything upstairs ourselves. They also claimed they couldn't bring my two main closets upstairs. - Property Damage: They used zero wall protection, resulting in gouges and scratches on the walls. They also came at the wrong time (two hours early) and decided to try and break into my house, waking up every other apartment they could reach in our building and eventually having security called on them. Completely ridiculous and unprofessional. As others mentioned, the movers fraudulently convinced me to sign the papers after the fact, casually saying it should have been done before, but he "forgot". Looking back this was a dirty move to confirm everything was done right at the time - which they specifically didn't do as mentioned. My family used this company for 30 years, but their standards have completely tanked. To make matters worse, management (Ann) has completely ghosted my emails for weeks. Do not trust them with your money or your belongings.

To begin.... this was a long distance move. This company FLEW the packers to our location. This…read moreI'm sure, was how the price was determined. No notice of this was explained, or we would have contracted a local mover. The movers, as we unpacked, were at first good , but as we unpacked things were not as carefully packed. Many broken items and actually missing items. We contacted Tufano to notify the missing items and were told they would send out a claims document. But after several attempts to notify them that we hadn't received the claim forms. This started in June of 2025 and to date 2/2026 we still haven't Received claim forms. The missing items were 2 living room chairs, which cannot be missed, among broken items that have been photographed. WE HIGHLY RECOMMEND YOU USE A LOCAL MOVER. THIS EXPERIENCE WITH TUFANO MOVERS WAS A NIGHTMARE!!!!!!

Excellent service, and follow up. Mike was cheerful and great to work with, and handled…read moretransporting the boxes for shredding with ease and a smile.

I work at a dental office and we did a purge of charts dating back to the 90's. We had about 14…read moreboxes of charts that needed to be shredded. I called national archives and spoke to Brad who gave me an estimate over the phone. I was shocked at how reasonable their prices were. I scheduled a pick up a few days later and they came and took our 14 boxes from the basement without a problem and were so kind and courteous. 3 days later I got the certificate that all our documents had been shredded. My boss and I are so happy with how swiftly this process was and how affordable it was. We will definitely be using them in the future! Thank you!