Starting off with first impressions, I came on a Friday morning right when they opened, so I didn't have to deal with parking issues or crowds. The girls at the front desk were super sweet and gave me the rundown about the spa's layout and etiquette. Check-in was super simple. You walk in, ask for a day pass, make reservations for additional services if you want (I recommend reserving at least a week earlier to get your preferred time), and they give you your wristband and lounge attire/towel. The women's locker rooms and bath area were pretty clean and very spacious. You don't need to bring very many toiletries, as they have large dispensers of lotion in the locker room area and shampoo, conditioner, and body wash in the shower area. They have hair dryers for use and lots of outlets in the vanity area in case you want to bring other styling tools of your own. I started off with a 30 min Quick Fix Facial and was serviced by Ellie (10/10 recommend). It was super relaxing and we made small talk about skincare based on my concerns. She was super nice and very professional. After I left my skin was glowing! I then headed to the juice bar and got an iced matcha latte (also super good) and relaxed by the lounge area with my laptop before I had my next service. It wasn't too loud, and there's free wifi, so you can get some work done, watch a show, or read a little. Keep in mind the lounge area is an open space connected with the juice bar and food court, so it's not library quiet. That being said, people aren't yelling, and nobody was playing their online media out loud, so it's easy to tune out all the white noise. I then got a 30 min Swedish Massage by Andy, which was more than satisfactory. I was worried about the massage being too rough, but he did everything just right. Only during a few second-long periods did it feel a bit heavier, but I knew he was working out a knot. Even then, it was not bad, and I was glad to know he was being thorough. For lunch, I got a shrimp tempura roll and miso soup, and both were tasty and fresh. I loved the complimentary yoga class, which happens daily from 2-3 PM. Regarding the bathhouse, it's listed on their website that you have to be nude, and plenty of people have talked about that, so I won't bore you with those details. That being said, the varying temperatures are nice, so you can choose based on your comfort. The showers are in the same bath area and are open, just to note, but nobody is really looking at you. You get comfortable pretty quickly once you realize nobody cares and there's a lot of body positivity. Overall, I had a lovely experience. The staff are friendly and help you feel comfortable, and there are plenty of things to do. Definitely recommend staying the whole day. If you want to enjoy all the amenities but are a little wary about the nudity, I suggest coming early when there's less people, and it feels a little more private. I was slightly hesitant to visit the spa based on the mixed reviews I saw online, but ultimately decided to give it a chance. I had never been to a Korean spa, and I live over an hour away, so I was really hoping for a good experience. That being said, I'm very happy I decided to come and look forward to coming back. read more

It had been a couple years since my last visit, and this time I brought my husband for his first Korean spa experience. We checked in after 5pm, and it was pleasantly quiet; most guests were in the common area lounging or eating, with very few people in the baths or saunas. If you're looking for a low-key visit, a Monday evening seems ideal. My husband had a great time, and we wrapped up with a meal at the café. The food was just as good as I remembered, with generous portions. read more

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I've been here before, but realized I have never reviewed it. It's definitely an experience. You can pay for a spa pass which includes the various saunas, pool, hot tub, and singular ice sauna. Upstairs there are extra services such as massages, facials, scrubs, reflexology, etc. for an additional fee per service. They also have a dining area where you can purchase lunch/dinner as well. Upon arrival/check in you will pay for your day pass/services and then you are given a numbered key. The key will open a numbered locker to your left where you store your shoes only. Then, you walk barefoot or with socks on to the men's/women's changing rooms. Once in the changing room, you will look for your numbered locker which the same key fits, to store your street clothes, so that you can put on the uniform. The change room is massive and has bathrooms, showers, and the entrance to the pool. ***You are not allowed to wear clothing in the pool, not even a bathing suit, just FYI. However, if you're daring enough to enjoy the pool in the buff, the men's and women's pools are separate and walled off. So it's not coed at all, if that's a concern. I consider myself pretty cultured, but this is one thing that I was surprised about the 1st time I visited and not comfortable with, so I have never partaken in the pool. Other than that, the various degrees of saunas are great, the massages, and the food in the dining area. I enjoy what I partake in, and find it to be a good value overall. read more

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Oh how I wish these were all over the US! This place is such a luxurious place! Love the co-ed space, it is starting to get a bit run down they need to renovate the seating area. Wish they had hot tubs for co-ed read more

I took a half a day from work and decided to come check out island spa and sauna on a Tuesday. I made it to Island spa just before 1pm. Luckily I was able to park without any hassle. Entry into island spa on the weekday is also a little cheaper than on the weekends. I feel like going to Island spa during the weekday is the perfect time because it isn't super crowded. I was able to go in most of the saunas without the saunas being overly crowded. I also got to participate in a yoga class which was free with my entry. I remember going on a Saturday and still having a nice time but it was super crowded and not as relaxing and it was difficult to find parking because the parking lot would be so packed on Saturdays. I will definitely return, but definitely prefer going during the week day. read more

Island Spa & Sauna - Massage Near Me - Edison, New Jersey

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It was my first time going and it was a nice experience. You can pay $59 and spend the entire day there which is cool. They also offer a plethora of services, which I will try next time. The different saunas are cool and the cold room is ok. Wish it was colder and wish they had a coed pool/hot tub space. Outside of that it's a clean and nice spa. I'll definitely be trying it again. read more

Island Spa & Sauna - Chicken Teriyaki with side order of fries. - Massage Near Me - Edison, New Jersey

The Island Spa was great! I'm beginning to become a gym junkie so I loved the saunas and the different temperatures that was available the clay island sauna was the most comfortable for me but I got the most bang from the charcoal island sauna. The ice island was very soothing after trying all the saunas, so that is a must try to me. The food was amazing and very flavorful I ordered the Bulgogi meal which came with rice, broccoli, & kimchi on the side, and side orders of wings and steamed dumplings both were on the money and hit the spot! I finished off with a visit to the bathhouse. The herbal hot tub was the best. read more

If you're looking for self care, look no further. Island Spa is hands down the one-stop shop for a feel good day. The spa has multiple saunas at various temperatures, steam room, hot tubs, body scrubs, massages, food, coffee and more! There's literally something for everyone. At first I have to admit that the nude locker room amenities threw me off. As a self conscious person, I thought there's no way I could do this. Let me tell you - no one is looking at you and it is so normal here that it's empowering to be able to get out of your comfort zone. 100% recommend doing the body scrub - you leave feeling so squeaky clean! That and the saunas = perfect day, imo. read more

Great experience but depends on the day and Time! If you'd like a more slow, relaxed setting with less people in each sauna pod, plan to go on a weekday in the daytime (before 3pm, as it starts picking up at that time). Great food options & smoothies, massages are at a decent price and enjoyed! Josen at the front desk was a great help as soon as we arrived, checked us in, helped explain any services offered and made sure we were comfortable to begin our spa day - thank you! read more

We did a couples massage. That was wonderful. My only suggestion is that we were in the first room by the stairs and we could hear the blender at the juice bar downstairs the whole time going on and off. They need to add sound proof doors because the point of the massage is to be relaxed and not distracted. Loved the different temperature saunas and the pools in the locker room. The salt room sauna was my favorite. read more

Don't believe the positive reviews - this place has gone downhill FAST! I've been coming here for 4 years and the past 2 years: - they increased the price of admission 33%+ - increases prices for services 50% - the Jacuzzis went from nice, relaxing, and steamy to a lukewarm warm (colder than your typical faucet water!!!!! (not a one time incident - this was the case the past 3 times over a year and we called it it to management each time. - they removed the free toothbrushes and toothpaste (now $2.50) - the removed the Q-TIPS and are CHARGING $1 FOR TWO Q-TIPS!!! WTFFFFFF. (and you need these, the water gets in your ears and can cause infection!) -theycran out of the small towels so many times omggggg I feel SO SAD! This was honestly my fav spa - wish the didn't start nickle and dining like kind spa. At least the water temp at King is nice! read more

Island Spa & Sauna - $1 for 2 q-tips that used to be free. Fml - Massage Near Me - Edison, New Jersey

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My boyfriend took me here for my birthday because he knew I really needed to relax with how hectic my schedule and life have been lately -- and honestly, it was exactly what I needed. I loved everything about this place. The saunas were amazing, and the food was really good too. The bathhouse area does require you to be nude, and I'll admit I was shy at first, but after a few minutes, I realized no one cares -- everyone's just there to unwind. You see all types of bodies, and it actually made me feel more comfortable and confident. I did the body scrub, which left me feeling squeaky clean -- my skin was super soft and glowing after. My boyfriend also surprised me with a Swedish massage, and it was incredible. The therapist worked out all my tension, and I felt like a huge weight had been lifted off my shoulders. We even made friends with one of the staff members who was so kind and helpful. Overall, the staff were polite, professional, and happy to answer any questions we had. I left feeling completely refreshed and relaxed. I'd definitely come back again -- next time I'd plan to go earlier in the day to stay longer and really enjoy a full day of peace and bliss away from the outside world. read more

Island Spa & Sauna - chicken teriyaki and white rice - Massage Near Me - Edison, New Jersey

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Took my husband here for his birthday and we loved everything about it ! Admission fee weekdays are $55 But you can lounge around and sauna , eat and drink some delicious teas and smoothies. We had the Swedish massage and it was pretty relaxing . Us being nb parents we needed this small little getaway in our hometown . Everything is so clean and the staff are very friendly . Def coming back ! read more

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There are more people who visit this place than there is space. People sitting in the main area feels overwhelming and not relaxing. Massages are worth the price and the therapists do a great job focusing on areas you need. Great thing is it's in the middle of everything. read more

Decided to treat myself to a spa day as I'm dealing with rather stressful life events. I have come previously with friends, but today I came alone and had the best experience I've ever had. I guess a lot more people come in the winter time, than a summer Saturday afternoon. I had the 30 minute scrub, which left me feeling like a molten lobster. Every single part of my body was scrubbed. Yes, everything. My skin is unbelievably smooth. I enjoyed the chicken teriyaki , it was fairly big so I couldn't finish it. I also had fresh pressed apple juice. This spa is very clean, and I would highly recommend it. read more

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Steam, Spa, Scrub are fabulous. Snow bingsoo is fantastic. Now, the individual sauna rooms are not as impressive as feel all the same. I usually go to King Spa because of the Sauna rooms have herbs in there as well as red light therapy. Other than the Saunas, island is decent, more intimate setting. read more

Island Spa & Sauna - Matcha Bingsoo - Massage Near Me - Edison, New Jersey

Came here for my birthday with friends. We had a great time. We all got the 1hour massage and body scrub package. If you are shy, do not get the body scrub. You have to be completely naked in the bath house section of the spa where the scrubs are done. The food is also good here. I had some really good shrimp fried rice. The spa was very clean and peaceful. I can see spending the day here to unwind and relax. read more

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First, they raised the prices recently to $50 for a daily entrance fee it was $35 recently... They have many saunas& an ice room which is cold but feels like a very strong air conditioner but has a calming light and feel to it; the clay sauna, charcoal sauna, salt sauna, treasure (has some precious stones on the wall); the hottest one is 165 degrees. They also have "baths" & one is a warm gucuzzi, one a hot bath, one a shower bath, and the other I didn't get too see; the steam room was closed for cleaning while I was there and the Yoni steam is no longer operating. The thing is for any of the baths or steam rooms you have to be completely nude (separated male from female). I was very uncomfortable and felt kind of grossed out by it as there were several women in one bath... luckily there are open showers with soap , shampoo and conditioner. Plenty of towels for use. If you are free and open to that you may enjoy your time there. When you first walk in you'll notice it smells great there, looks calming, then they hand you a long shorts and big shirt (run big); and a key for the lockers. You have to take off your shoes and they do not provide slippers unless you buy a pair of cheap slippers for $4. I'll say for a hospitality company the service was not good. Then you have to go change into the uniform which wasn't particularly comfortable or uncomfortable- but I'd like to be in a more cozy outfit when relaxing. I am thinking a robe ... that should be a stable for a spa? You can spend maybe an hour or two there experiencing the saunas. They have a yoga class once a day from 2-3 I got there too late for that. I enjoyed the saunas but they were not as hot as I like. Then I tried to do the baths but really couldn't take it for more than two minutes- the shower was nice. They do not provide a comb or brush or face masks (you should bring some of your own as they sell them there. They do provide towels, lotion, Q tips, toothpaste and toothbrush. The snacks and food seem like a good time but I only got a fresh juice, Sunset Detox, (carrot apple lemon) for $10.00 which was really good and good size. There are plenty of places to lounge and relax including a sleeping room but I noticed people talking in there. I did not book a service in advance and none were available until much later and so I may have enjoyed it more with a service- but you'd be paying the entrance fee plus the service fee keep in mind. I go to a gym with a dry sauna, steam room and gucuzzi plus a pool , yoga and more for $45/month- I'd recommend going to a health club or something similar with these amenities for less money and more hospitality. Seems like plenty it so if you go bring: 1. Hair brush 2. Hair products 3. Deodorant 4. Face masks 5. Thick snug socks 6. Id try to bring slides and see if they let you slide 7. Water bottle for the fill stations 8. FYI: They have the uniform, don't bring swim wear you won't be allowed to use it, they have toothpaste and toothbrush, shampoo and conditioner lotion and Q tips. So you won't need that. Recommend bringing a face mask and book or headphones! read more

Island Spa & Sauna - Charcoal sauna - Massage Near Me - Edison, New Jersey

I love Island spa. The only service I've received is the Korean body scrub- which is amazing. The food is delicious and all areas are clean. The staff is friendly and welcoming. Love it here read more

Island Spa & Sauna - Fish tank in common area. - Massage Near Me - Edison, New Jersey

Atmosphere: 5 Every time I go there, it is so relaxing. The wood tones and vibe really puts you in a traditional Korean Spa. I know it's standard to Korean spas to have the scan-able bracelet to pay for things, but it is really so convenient. I've also booked their massages a few times and the massage rooms are dimly lit and relaxing as well. VIP room is the best! Service: 5 I love that the prices already have tip included so when you finish a massage, you literally can just get up and leave (after saying thank you!). The masseuses are such experts in their work. The pressure is just right and their technique is so good. The staff around the spa are often seen cleaning the floors and counters to keep everything hygienic. Food: 5 The food from their main kitchen is so good. I love ordering their traditional Korean stews and soups. Their poke is also really good. Every time I go there with my husband, we always share a green tea shaved ice. The ice cream they use on it has so much green tea flavor. I also love their green tea flavored condense milk that they serve on the side. We swapped the red bean for more mochi too~ yum! My husband and I go there often. Good food and relaxing. The spa isn't huge but it hits all the important features. Over the years, we've seen it get more and more popular. So if you go on a weekend of major holiday, there might be a wait time to enter. Definitely try their VIP packages~ it is SUCH a treat!! The baths aren't like the kind you find in Japan, but they have jet bubbles which is nice. Communal showers and changing areas are clean. Bring a pair of socks if you don't like walking around barefoot! read more

Island Spa & Sauna - Green tea shaved ice - Massage Near Me - Edison, New Jersey

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Please like this if you agree. Let me start with I have been a loyal customer for 5 years and change. The food is amazing, facilities are great, and I have had a great experience...until recently. I have noticed that the temperatures of the spas and steam room keep getting lower. Steam room started 5 years ago at 120...then 112... now today 98-101. They also conveniently moved the attendant chair to right next to the steam room. We all know why, but why should dedicated patrons sit in a luke-warm steam room with no stream staring at the HS attendant playing with his rubrix cube. Nothing is more relaxing! When addressed to the long haired dark hair manager, he made a blatant lie up that the temperatures had to be adjusted to meet health code and state maximums. I looked this up while enjoying an amazing smoothie before my great massage. Also, asked a woman and they let me know theirs is at a reasonable temperature. Again, the targeting for why these shifts in temperature is not the fault of those that come to sweat out their stress. I will be taking my buisness to SoJo or King spa in the future. read more

Very nice facility. Service, food, and drinks all good. My 1st time as a spa. This place is perfect. Just pay the entrance and you get to go in hot both, sauna and nice lounge area. There are charging station for your phone, too. Just relaxing atmosphere. I recommend this place for someone who wants to unwind. People are so chill here. The restaurant has nice selection of food also read more

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Cue the Tiffany Haddish, "ooooooh this is niceeeee" lol This is hands down the nicest bathhouse/spa that I've ever been to and I will absolutely be visiting every time that I'm in Jersey. I came the day after Thanksgiving and it was busy here however the staff made sure to keep everything clean and well managed. Upon arrival you'll check in and be given a locker for your shoes. Then you'll head into the locker rooms where you enjoy the jacuzzis and saunas. They had 4 pools, a steam sauna and a dry sauna. My favorite was the steam sauna with temperatures averaging about 115 ish. It's so good for your skin. After enjoying the pools you can enjoy a body scrub. On this day I got a 30 minute session and it was wonderful. I highly recommend calling and booking ahead of time because these fill up quickly. Post sauna and pool session you can enjoy their common area. There's lots of heated and non heated rooms and lounging areas. It was pretty busy this day so it was hard to find a spot but I just know on a typical day this place will have you taking the best nap of your life. We were so relaxed. You can also enjoy food from their restaurant and juice bar. They have a lot of great options and in my opinion Everything was delicious especially the bibimbap. Island Spa also does an occupational discount service for students, teachers, first responders and military. Go enjoy, you won't regret it! read more

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Can I live here? I love coming to island spa because I can just be here all day. I like to start my day early with a smoothie from the juice bar. I love the green machine and sunrise bliss. There's so much for me to do, while working and relaxing. I liked the aromatherapy massage, but the foot massage was a real treat. There are a bunch of different lounge areas and saunas to choose from. The complimentary yoga class is such a nice addition to my stay. Don't get me started on the food, lunch time is literally the best part. The steam room is no joke, but feels so good. I always end with a dip in the hot tubs before showering and heading home. 10/10 day, one of my favorite local spas. read more

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These reviews have to be fake!! WORST CUSTOMER SERVICE i have EVER EXPERIENCED! Joelson the floor manager was not accommodating AT ALL. We arrived to our appointment on time, the front desk never once told us to go straight to our massage, so my partner & i went & got dressed & went to our massage. Which JOELSON proceeded to tell us we only get 50minutes while still paying for the full hour or gave us an option to just take 30 minutes. I explained the situation and he absolutely did nothing about it, i was asking him for a minor discount since we were losing 10minutes and he said no. He said to just reschedule for another day. I will never come back here!! 0/10!! read more

Way too small for my liking. All the saunas have a wait time because they are usually full. The bubble teas are awful and the massage appointment times are limited. In my opinion it was a waste of time. The only thing worth the time was the food. The bulgogi was amazing! read more

Island Spa & Sauna - Massage Near Me - Edison, New Jersey

Island Spa is a gem of an American take on a traditional spa that reminded me of the bathhouses I visited in Korea and Japan. They make it clear with their messaging on the website and posters outside the building that this is a social experience but it remained relaxing--unlike places like Spa Castle where people are drinking and kids run amok. If you're coming for some kind of American spa experience where the goal is silent luxurious wellness, this isn't the spot for you though. A group of 4 of us came at 10 am on the Sunday before MLK Day and it was surprisingly low key with zero wait to get in, get some smoothies to enjoy while relaxing in the spacious lounge area on comfy couches, and head into the many saunas in the coed area. We appreciated that talking wasn't allowed in the saunas to keep the zen mood but almost every sauna we entered quickly cleared out for just our small group to chat when we were alone. The cafe food was delicious and appropriately priced. There were a couple of issues with the food not coming out precisely as ordered but they were quickly resolved. One person in our party got a massage that she enjoyed immensely. The baths and steam rooms were more crowded by the time we got there after lunch (the entire place had gotten busier and busier as time went on), so we did have to wait a few times for the bath we wanted, but it wasn't a super long wait. My biggest complaint is that certain patrons put their stuff on one of the four available lounge chairs in the bath area so that they weren't usable for their intended purpose of a quick 5-min rest between baths by the rest of us. But this isn't Island Spa's fault. Just be mindful yourself! Highly recommend bringing: your own socks for walking around in the coed space, a large water bottle to refill at the water stations, a cooler with some cold drinks and fruit to enjoy (seltzers, juice, and mandarin oranges really hit the spot between/after warm baths), face masks, scrubs, scrubbing mitts (which are also available for purchase $3), and if you're coming solo a book to pass the time. We missed out on the daily yoga 2-3 pm and people were turned away because there was no space, but I will definitely stake claim on a spot a little early next time I'm there, which is sure to be soon. Cleanliness was top notch, staff were very kind, uniforms were comfy, and everything was very seamless and easy. I can't think of anything that needed improvement! p.s. Build in time for a trip to H Mart (stop by the photo booths past the check out for a fun souvenir) and dinner at Kuro Sushi across the parking lot for yummy revolving sushi for a perfect day! read more

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This place has gone completely downhill! The customer service sucks, Boom Boom Chicken is better than the food court, and management has its collective head shoved up its ass! I called to see if I could get a discount on a book of entrance passes, but the receptionist was a cold-hearted bitch, and the manager couldn't even come be bothered to the phone! Fuck you, Island Spa! SoJo, here I come! I bet you'll kick Island Spa's ass! read more

Really clean and authentic korean spa experience in a very convenient plaza! I will say entrance fee is a bit expensive, I think it was like $60 per person? you obviously get your money's worth but like for reference in korea you can go in to a jjimjilbang for like $10 lol and then in la I've gone for free with coupons but I couldn't find one for this place. It is really nice, clean, and new. It's kind of small but it has everything you need! read more

The Pros ... heat therapy rooms, the comfortable lounge chairs, relaxing atmosphere, the food court, shower facilities. The Cons ... it can get crowded in the spa and parking can be a challenge as the day progresses. read more

My daughter bought us a very generous gift card for Island Spa & Sauna! Conveniently located in Edison, not far from my home town. Plenty of parking located in shopping center! I called to make reservations! Very helpful staff on the phone. There is an admission fee and you pay for services. With the gift card, admission fee was waived for me. The complimentary admission with gift card expires in 6 months. Make sure you take advantage of this perk before the expiration. Monday- Friday admission fee is $45, weekends $55. We booked deep muscle couple massages. You are asked to arrive 45 minutes before your first appointment. We arrived and were given a wrist badge with locker key, uniform- shorts & shirt and towel. Wrist badge had a number and that's how you could charge items while you were at the spa. No need to carry credit cards or cash. No shoes! Lockers at entrance for shoes! There are separate men's and women's locker room, baths & scrub lounges. My daughter mentioned you might see people in the nude. I said I am okay with that! Well! Being in the buff was the only way to use the saunas, baths and showers in this area! Took me a bit to get the courage but I did it!! Baths were very relaxing! You need to schedule appointments for the scrubs- available in 30 or 60 minutes. Then we headed to the main area where you must wear your uniform. Beautiful and peaceful environment! Loved the deep tissue massage! You can book additional sessions once you are there. I booked the head and neck massage. Very relaxing! Enjoyed lunched and affogato. Restaurant and juice bar on site! Noticed they allowed water bottles. Will bring mine next time. After lunch, we enjoyed the various saunas. And lounged in the recliner chairs. You can also get facials. There was a yoga and sleep room! Bathrooms in both the women's locker room and main area. Very soothing and relaxing day! All my neck kinks were gone! Definitely recommend! Yes‼ you'll need to be in the buff!! Well being nude in public is off my bucket list!! read more

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This was such a relaxing place, and feels like a mini getaway since you can spend a whole day here. Services I got the cleansing package (body scrub + body massage). The body scrub was very thorough and I'm loving the soft, radiant skin. Overall I enjoyed my massage, but I do wish the whole 60 minutes of the ashiatu was done with the feet. Food My lunch was a little salty, but overall delicious. I had the Yukgaejang at the cafe, and got the green tea bingsoo at the juice bar. The bingsoo was on point. I especially liked the scoop of matcha ice cream on top. Saunas A little crowded for Labor Day-if you go with a plus one, don't expect to always find spots next to each other. Still, there was almost always a spot to lounge for everyone. I mainly stuck with the Clay Room (my personal favorite) while reading a book as I got my sweat on. read more

Island Spa & Sauna - Matcha Bingsoo - Massage Near Me - Edison, New Jersey

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Been here three times now and enjoyed it each time. The first two times were on weekdays so it was much less crowded. The last time was on a Saturday around 11am - 2pm. It was much more crowded. We didn't have trouble finding a seat to relax outside the sauna rooms. There were times when we had to wait a couple minutes to get into a sauna room because it was full but we never had to wait too long. I appreciate that there are free water refill stations so I can bring my water bottle around. There are plenty of food options both quick bites like onigiri, smoothies, and shaved ice as well as more sit down restaurant food like sushi, rice bowls, noodles, and dumplings. Things I'd recommend bringing: - water bottle - extra undies - post shower care - hair brush - something to read read more

Attended on Febryary 13th. Hadn't been there more than 20 or so minutes before myself and a man there with his wife were falsely accused of inappropriate behavior, and removed. No due process. Completely incorrect. Random and ridiculous. read more

My wife and I visited Island Spa & Sauna on February 22, 2026, expecting to spend the entire day relaxing. We knew there was a local snow storm happening in the area, which was on the news for a week about the coming storm. So before leaving, we checked the website to make sure there were no schedule changes. There was no indication that the spa would be closing early. When we arrived around 10:30 AM, no one at the front desk mentioned any early closure. We paid $130 for two admissions and spent an additional $85 on food, fully expecting a full-day experience. Later in the afternoon, we were informed that the spa would be closing early due to the snowstorm. While we understood the situation and safety concerns, it was disappointing that there had been no advance notice. Since we paid for full-day admission, we expected to stay until normal closing hours or receive some form of accommodation for the shortened visit. I also noticed several families of five who had paid for full-day passes, which would have cost them over $325, and they were visibly upset about the early closure. It was clear that while customers were being charged for the full day, employees were not being paid for the full hours because of an early closure, which felt unfair and poorly handled. When we went to the front desk, we politely asked if there could be any type of partial credit or discount since we did not receive the full day we paid for. The front desk representative contacted the manager, Sidney, an Asian gentleman, who stated there was nothing he could do. He asked what time we arrived, and when I told him about 10:30 AM, he stated that we had already spent a sufficient amount of time there(very unprofessional response). However, that was not the point, we paid for admission until closing time and should have been compensated in some way. I asked if there was someone higher up I could speak with, but I was told he could not provide any contact information. Instead, he said he would take my email and someone would reach out to me. I agreed and decided to wait for a response. Unfortunately, the situation became worse because of the behavior of a front desk employee named CYNTHIA. CYNTHIA, an African American employee at the front desk, approximately 5 feet 4 inches tall and wearing glasses, inserted herself into the conversation while I was speaking with the manager, even though I was already addressing the issue with him. When I explained that I was speaking with the manager, she reacted in an unprofessional manner by laughing and smirking. When I told her that her behavior was rude, she continued to smirk, which made the situation even more upsetting. I then asked her to confirm that she had taken my contact information correctly and to read it back to me. Instead of doing this respectfully, she loudly repeated my personal information in the open lobby in an arrogant matter. This was extremely inappropriate and unprofessional. I asked the manager to address her behavior, and he said they would speak with her. I have been coming here for years, which makes this experience even more disappointing. Closing early without prior notice(when we checked in, after they took my money) and offering no accommodation is frustrating, but the unprofessional behavior from the front desk made the situation much worse. Management should review the recordings from that day and see how this situation was handled. Customers who were affected by the early closure should be considered for some type of compensation. I hope management takes this feedback seriously, because this experience was very disappointing compared to the positive experiences I have had here in the past. You should not have someone like CYNTHIA WORKING IN CUSTOMER SERVICE. Very unprofessional and rude. I will be posting this review every week until I receive an appropriate response read more

Girl's at the front desk give mean girl vibes and I very much wished I could've avoided a 2nd interaction via check out. The entire vibe made me feel uncomfortable and unwelcoming. But, the ladies in the women's nude pool/sauna area, the kids at the cafe and the people at the restaurant sections are mad chill/cool. read more

I've been coming here a few times a year for many years. A very nice Korean sauna complex. Lots of different types of saunas to choose from, great food, very clean, nice relaxing atmosphere. read more

Debated to give 4 stars because of misleading pricing for the ice cream, and some weird towel policies, but I ultimately decided to give a 5 because I still had an awesome time and things were reasonably priced. First time back after years. The place is clean, and the baths and saunas are so relaxing. I love the chill vibe in the main area where people are reading or even napping. The cafeteria was decently priced; I'm a big fan of the fried chicken wings. Rice on the side was only $1 so I got it, but I could've sworn it was included years ago! Regarding the misleading pricing for the ice cream, I got one scoop of green tea ice cream for $3. Not bad! The cashier asked if I wanted any toppings and listed them when I asked which are available, and I added some of them on. They were not posted on the menu. When she rung them up, I saw no additional cost listed on the register for each topping. But when it was time to check out, the total was higher than expected, and turns out EACH topping I added was an extra 50 cents. It's just 50 cents each at the end of the day, that's typical for a topping, but it's more so the principle behind it and how it's misleading that it's all extra. Regarding the towel policy, someone took mine while I was in one of the baths. I went inside and informed someone. They did give me a replacement but said next time it'll be 50 cents. I think this is a kinda weird policy given it's just a towel, so just keep an eye on yours I guess. Nonetheless, I had a good time and will be back. read more

Island Spa & Sauna - Green tea cream with whipped cream, almonds, and mochi - Massage Near Me - Edison, New Jersey

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Relaxing spa date with mom Place is clean and spacious Only thing is not much interesting amenities but still decent I got discount for health care provider And you can get matching price with groupon upon mentioning read more

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1st time and I'll be back! Loving it here.. super clean and run well ... def check this spot out read more