Had them out to renovate our existing sprinkler system -- replaced and relocated several zones and…read moreupdated the control unit. From start to finish, the whole experience was excellent. They were professional, punctual, and reasonably priced for the scope of work. What really stood out: after they left the gas company nicked one of our lines during unrelated work, and they came right back out and fixed it free of charge, no questions asked. That kind of follow-through is rare these days. Can't recommend them enough.

I'm not sure how this company has such stellar reviews. Their great rating was the reason I went…read morewith them in the first place. I went with them last year to lay irrigation down in my front yard with a whole new system with foundation plantings to be watered by drip irrigation. With the really hot summer of 2025, I called two times for them to come out because the foundation plants were not adequately watered with drip irrigation. The first time, Reynolds came really quickly. The second time, I was told that I could change the amount of water myself on the app and that the team had already come out once to service me and that they had changed out 3 leaks in the drip system for free! The issue is, drip irrigation put in place did not reach all the plants - even though I was told it would- so I could increase the amount of water as much as I want and all it would do it drown some plants while others stay dry. Fast forward a year later, some very valuable trees have withered and died -3 japanese maples and 1 blue spruce along with some other shrubs. They also neglected to tell me that they reduced the amount of water everything was getting by 1/3 last summer because of the water shortage. They probably thought homeowners can change this themselves if plants look like they need more water. But we were away for July 2025 and came back to dead trees. An email telling us that they were doing this would have gone a long way. After thousands of dollars, I'm now back at square one and needing another system. Oh, they also told me they would change my old system (valves etc) and they didn't. They retrofitted everything to an old 30 year old system - I was told this when I got a new estimate recently. I was also told that the drip irrigation system was improperly installed, not suitable for my foundational plantings and were getting leaks because they didn't put a regulator in for that much water pressure. It would have been good for them to tell me that before installing the system. What a mess! Stay Away!

Look elsewhere, the owner sold out and the new people are sub par and rude. Steve sold to Ray and…read moreand they went from 5 star to 0 stars. They overcharge and rip off their clients. Buyer beware.

Steve was as good as it gets. I've been put through the ringer with various sprinkler contractors…read morein Smithtown but Steve at Expertise did the right thing for me since day one. He came here the day after i called and explained exactly what i needed done to save my Leyland Cypress Trees and plants. He even provided insight on what else was wrong with my current irrigation system. The crew was here within the week to do the job and i could not be happier!! Wish i found this company sooner, would have saved me endless headaches and money! A++

Very nice people to work with! When our old analog controller was past it's prime, I'll called…read moreseveral contractors on a Monday. A few responded, but John at Lifetime had the best price and could do the work Friday morning. It took no time, and he showed my wife and I how to program the system via a wifi app. The crew tested everything, fixed a few leaky sprinkler heads and we couldn't be happier with the system.

John and his crew were great. They came within a day and made some repairs to restore my sprinkler…read moresystem. They were honest and fair with price. True pros. Highly recommend.

Classic scam. $70 for winterization, which makes sense. Then we call the spring start up (in…read moremid-may, so it's off-season), and they charge $170. We were originally told $70, but then after the start up they just changed the words. "Start up" meant just slow purging. No backflow testing. Said heads were checked, but half of them were buried after check up. (How could you check the head when it's buried?) Write a note to ask another company to fix, that's all. Total 10 mins, and charge $170. The best business ever I have seen.

We really appreciate how professional the folks at this shop are. Our sprinklers are opened and…read moreclosed effortlessly. As we aren't on a yearly contract (because my father is one stubborn man, even tho it would save us money), the kind folks at Creative Irrigation send regular mail reminders prior to the end of a season asking if we'd like to schedule. Calls to the office are answered promptly during business hours. Appointments can be scheduled during a reasonable time frame. (Note: they *really* try to find a slot that works best for your schedule.) Every service person that has visited is professional, articulate, friendly and offers options if there are any repairs needed. If you want to take a stab at doing the work, they're happy to explain what needs to be done. (Because, hey. We're not all millionaires.) I don't know how long they've been in business, but my Dad (who is in his 80's) has been using this company for eons. Our family highly recommends them. p.s. Special shout out to the last technician. My brother raved about John P!

Love these guys! Have had them for 15 years…read more Courteous and reliable at a reasonable price.

Prompt, efficient, reliable, professional. We've used them for years. Can rec them to others!read more

Extremely professional and very knowledgeable about sprinkler systems. Foud problem in less then 5…read moreminutes. Price was very reasonable. I will definitely call them if I need sprinkler repair again.

Fantastic customer service! John recently completed two major jobs for me. First, he repaired a…read morecurb-side valve after the town notified us of a continuous leak. Other companies quoted unreasonable prices with long wait times, but John responded immediately and provided a very fair estimate. He even took the time to ensure the lawn was perfectly restored afterward. I was so impressed that I hired him again to install a new sprinkler zone. Both times, he was incredibly patient, clearly explaining the issues and the solutions. His work was fast, amazing, and he was an absolute pleasure to deal with.

I contacted cc outdoor living for a driveway project. I'm extremely happy with the outcome,…read moreeverything went smoothly. I recommend them 100% !

From the owner: "We offer services in irrigation, masonry, concrete, egress windows and basement entrances. Enhance…read morethe interior or exterior of your home with us today. We are happy to design your dreams. Our motto is “We Do It Right” and that means we’re available to you 24 hours a day for emergency service. We offer you the confidence of knowing that we stand behind our work."

I have been using Pacific Lawn Sprinklers for a few years now. They have been very reliable each…read moreyear with sprinkler turn on service in the Spring and winterization in the Fall. I had a sprinkler leak and reached out to them for repair. They showed up promptly the next day, identified the problem, dug up the section of piping and repaired in an hour. I would not hesitate to recommend them.

Be aware they have a $110 trip fee that they charge no matter what. Every other home services…read moreprovider that I have dealt with in 30 years of owning a home will waive or put the fee towards whatever work needs to be done. If you decide to go with someone else or not do the work then you get hit with the fee. I'm OK with that. But that's not how this company operates. I had a leak. Adam showed up. I showed him the leak. He dug it up and fixed it and charged me. Perfectly fine. And then they charged the $110 on top of that. They refuse to waive it. IF you're OK with this policy, then you will probably like them. IF like me, you think this is not customer friendly, then be aware and you may want to consider one of the many alternatives. I was a repeat customer for them with winterizations, spring start up, etc. Because of their policy, they lost my business. Edited in response to owner's comments as she is leaving out critical information. Donna R says she listened to the call but she is leaving out that she also heard me comment about the fee and express dissatisfaction with it. She also heard me say that the leak was in the same place where last year they replaced a valve component. I expressed on the call that I thought it would be a warranty repair. THAT is the only reason I agreed to have them come out. As it turns out it was not related to the valve and thus I was responsible for the repair. Which was fair and have no problem paying. And regardless of whether or not I was told up front, it is not a customer friendly policy. One that I would not have accepted if not for the possibility of warranty coverage. And one that i will not accept moving forward. And no, Donna R., I'm not calling the office to discuss. I don't need to hear you explain the policy again. It is what it is. Charge your customers all you want. If they don't care, good for you. I care.