Had a great experience on a tour with Ron Davies back in July. He was very knowledgeable and…read moreaccommodating with his tour. My family enjoyed his company very much!

I contacted an agent to help with my families three week trip to Europe. The agent was kind,…read morefriendly and knowledgeable so I was really excited to have her plan our trip. I followed up 1 week after the call and she let me know she would have something to me in a week. This was February 10th and the last I have heard since. Since February 10th, I have been unable to get a response from her or the company about the travel plan. I sent multiple kind emails asking for a timeline, left voicemails and spoke to the person who answered the main phone pleading for someone to call me back. Against my better judgement, I still stuck with it thinking they were helping me. A full month later, I have still not received an ounce of communication and we are having to move onto a different company. It is putting our family in a bad situation and now is a month of time wasted. I have no idea why this agent "ghosted me" and is refusing the event reply to an email or call me back. A simple, "I am still working on it" or "it turns out I don't have the bandwidth to handle your request" email would have sufficed, however I can't event get that from her or the company. It is really disappointing and very unprofessional. This is my first experience with a travel agent in over 20 years and it was disappointing to say the least. I'd caution you on using Willamette International Travel if this is the way they feel the need to treat their customers. I can't imagine this happening if a problem with a flight or hotel reservation would come up, you would be on your own to figure it out.

I rarely use travel agents, but decided to when planning a multi-stop trip to Central and South…read moreAmerica. Jenne at Willamette Int'l Travel helped me research an array of options and was able to use some creativity to save me money. She was very helpful and responsive. I would certainly consider using them again if I am traveling internationally, or if you are looking at a flight/hotel combo.

Oh wow $2 off CDL showers what a difference that could make.... Lower the shower rates for CDL…read moredrives from $17 to $7... what's the point

So I paid a $13.50 for two items and left no tip. But maybe I didn't see the option to tip... and…read moreso the individual serving me elected to fill it in for me in the amount of $5.00. Watch out! This was at the volleyball event in Portland on May 11th at the Portland Expo Center!

We stopped here before proceeding to Fort Vancouver and it was a good use of time. The employees…read morewere friendly, helpful, and obviously knowledgeable. I did not think the gift ship was much, very small. But there is an excellent 16 minute video that is incredibly interesting and well done. If you visit, be sure to see the video. It is accessible for all ages. From the visitor center, it's about a 8-10 minute walk to the fort.

Great information to research at the visitor center. Everyone is really nice and helpful.read more

Amanda was great to work with.....at first. When I first started planning a family trip with her to…read moreHawaii she was great. She gave me many options, answered all my questions, and had great ideas and plans to make our trip perfect. After we decided on a few things and made a few reservations she stopped all contact with us. She has left our trip about halfway planned and will not return phone calls, emails or messages. It seems she is never in her office to take a call and now we are left to pick up the pieces and finish our trip on our own. We would have been better off planning the entire thing our selves without her help. Be cautious of this business.

Stumbled upon Soltura when reading a blog post about traveling in Cuba and decided to give it a…read moretry. SO glad that I did. My boyfriend and I traveled to Cuba last June and it was an amazing experience that we could not have done on our own without Soltura. We truly felt it was an immersive experience and got to learn so much about the culture, people, and history. We stayed in a casa particular with generous and welcoming hosts, went to various art-related community projects, music/dance venues, and got to travel in tons of vintage cars. We met musicians, students, doctors, a small business owner, and more people in Cuba who truly make it what it is. Ian and Assol were amazing guides - gracious, friendly, knowledgable, and very perceptive about what we would both enjoy. I would consider them friends after the trip. If you're looking for a very comfortable, luxurious tour company this isn't for you. If you want to travel and truly see a place, then it is. Loved Soltura.

I don't have adequate words to describe the special experience of seeing "The Real Cuba" through…read moreIan's and Soltura Travel's eyes. The entire trip was wonderful from start to finish and Ian ("Yon" as pronounced by the Cuban people) left no details to chance. This experience was profound and life changing. Ian made so many special experiences possible for us. I loved learning about the art and culture of Havana through the expertise of the young and knowledgeable guides and docents. We were able to immerse ourselves in the lives and experiences of such a wide variety of people through the relationships Ian has built over the years. I especially loved learning about the Community Projects that enrich the lives of so many Cuban people. One of my favorite experiences was learning about and hearing the young talent in Mailan's Children's Choir and befriending Mailan and her lovely daughter, Alicia. I had so much fun traveling to Playa Zapata and Trinidad with the group. The snorkeling was the best I have ever done and we had so many hilarious and fun adventures with the group. Ian leads these tours with so much heart and dedication. There is not a question asked or subject mentioned that goes unnoticed. I really believe Ian is magic: whenever I asked about anything, somehow without any fuss, that thing would appear in front of me. Some favorite memories include drinking Canchacharas (yes....I can pronounce that correctly now) in Trinidad, our adventure to get the local honey (miel), doing the "Becca" dance at The Tropicana, and buying expensive aged rum at the gas station. The accomodations and restaurants are arranged with so much thought and detail. The casas were spotless and accommodating. Our experiences were too varied to detail here, but were all so terrific. I felt safe and comfortable for the entire trip. The small groups are really nice (max 10 people) and allow for a flexibility that I really enjoyed. I feel like I gained many special friends from this trip. Ian and Soltura Travel provide an incredible, fun, varied, and immersive Cuba experience. I recommend without reservation.