We have been using this company for over 10 years. I'd say mostly for our airport rides. They've…read morealways been on time. There's never the worry about. Will they show up there? The driver is very friendly. I can't recommend them enough.

This was my first time using Long Island Elite Limousine, and I will be using them again! They…read morewere prompt, courteous, and safe in a very nicely appointed limousine. Our driver was extremely nice and helpful, and made sure we were covered with an umbrella upon entry and exit in the pouring rain. He was at our venue early for pickup, in case we were ready to leave. I would highly recommend LI Elite Limousine!

They sent the quote quickly and provided an excellent service. Jinder por driver patiently waited…read morefor us to exit the airport terminal and was juste in time. I recommend their service and will use them again.

We have now used this service multiple times and they have been consistently excellent. The cars…read moreare great and clean and the drivers are friendly and drive safely through NY traffic. Highly recommend

Mary Smith was amazing to work with, she went the extra yard for my husband and I. We had our…read morewedding March 26 and it was the absolute best. The drivers were on time, fun and trusting. I would recommend this company to anyone! Thank you for being apart of our wedding day!!

We booked Serenity Limousine for our wedding (4/27/18). They did an amazing job. They were…read moreextremely accommodating in terms of pricing options and worked with us to make our itinerary as efficient as possible. We actually had to change our itinerary a couple of times and they were always very flexible. The drivers were on time, patient and kind. The limo and getaway car were clean and had plenty of room for our wedding party. We would definitely recommend using them for your wedding transportation!

They provided exceptional service from the start until the end. Their communication was great…read more Their drivers were polite, and the vehicles were very clean and comfortable. They provided car seats for our young children, and were also flexible when we needed to change our return date and time. I will definitely use them again.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

Hired for JFK. They were on time, helpful drivers, comfortable ride. Highly recommend.read more

I have used this company before with no problems, but did a pick up for the airport- driver was…read moreprompt but the vehicle was not what I would of accepted. It looked like the drivers personal vehicle personals scattered on the front seat- ripped drivers seat and rattled from time to time during the ride. Was disappointed with this ride.

If I could give more stars, I would. Chris, our driver was wonderful. The van was clean. I'd…read moredefinitely use them again.

Clean cars excellent customer service. Very comfortable reliable ride i will highly recommendread more

Working with North Country/Mark of Elegance for my wedding transportation was a wonderful…read moreexperience. I worked with Mary to book a 12-passenger Mercedes limo sprinter to shuttle our bridal party, families, and guests from our hotel to our venue and then a return trip to the hotel after our reception. Mary was such a pleasure to work with. She was so helpful and took the time to answer all my questions. In the week leading up to the wedding, Mary called to finalize timing details and even helped me create a shuttle schedule that I could share with my guests. On the day of our wedding, our driver, Janine, was amazing. She arrived on time and stayed on schedule. She was welcoming, courteous, and kind. I couldn't be happier with the service that was provided. I highly recommend North Country/Mark of Elegance for all your luxury transportation needs.

We scheduled a transportation from the Holiday Inn in Holtsville to East Wind for Friday, September…read more20, 2024. Our driver was initially meant to be Joseph, but he was replaced at the last minute with a man named George. Our driver, George, stole from us and then told a false story about it! when waiting for the bridesmaids to descend, someone in the party paid him in cash when we were at the hotel (to my understanding, they're not even supposed to take payment beforehand, and he even angrily counted the money in front of him). We then had to go around the entire arena after he dropped us off at the incorrect entrance, which presented another problem. Unaware that someone in the party had already paid him, the matron of honor and bride gave him another cash gratuity. Without uttering a word, he accepted the packet. When the bride's family and I realized the next day that we had paid him twice, we called the firm. However, the driver insisted that our party member had never paid him, despite the fact that several witnesses had seen the money! As long as this dishonest driver continues to operate, we will NEVER suggest this company to anyone. They were really difficult to work with in attempting to make things right, and they never offered us an apology or a refund. If I could, I would rate something with a negative star. Very dissatisfied with the service we got on this important day.

Customer Service/Support - Rob is spectacular. He is patient, has a great personality, walks you…read morethrough everything you are seeking and really wants to help you with the particulars of your day. Limo- The limo's were fine. Nothing to write home to about. One of the limo AC was a little spotty but either than that it was fine. we ordered two limo's for our wedding. Drivers - Very professional, came dressed to impress and seemed to have really good attitudes considering the nature of their roles. Overall, a little pricey but got the job done for our wedding with a little less than one month notice. ROB IS THE BEST thing to this place.

Arranged a cab for my parents to the airport. Driver got…read morelost and needed directions. I called to speak to a manager and no one called back.

A total Executive Limo experience from start to end. Online reservation was easy. They called to…read moreconfirm and took payment information. Email confirmation was an extra peace of mind. Excellent call response time, customer service, and showing up before actual pickup time (4am) for a Long Island to JFK ride. Even when I realized that I left my cell phone, they were very understanding and waited. The most important thing, their price. Their service is far superior and costs so much less than the usual Manhattan Executive car service that I have been using. Will definitely use them from now on.

Really great experience. Needed a last minute ride to airport at 7a Sunday morning. Called at 6:20a…read moreand they took care of me. Great professional driver and really nice clean SUV. Would def recommend and use again.

We used Mark of Elegance for transportation on our wedding day and we can't recommend this company…read moreenough and our driver Chris did a fantastic job. Mark's team helped us find the exact type of vehicle we were looking for. On our wedding day Chris was early and helped keep our party on schedule. The limo was stocked with plenty of cold drinks, cups and bluetooth to help us have a fun ride. Chris even helped us move flowers from Church to the reception hall. Once again thank you to Mark of Elegance and our driver Chris for their excellent service and we highly recommend them for weddings or any other occasions.

From the initial phone call to set up the service, to the confirmation calls right before the…read morewedding day, then to the actual day itself, Mark of Elegance was absolutely fantastic. They are efficient and their customer service is on POINT! I couldn't be happier with their service. Paul was our driver and he was the sweetest man. I am so eternally grateful for the Mark of Elegance entire team. They really played a huge part in making our day so perfect.