Trey did a fabulous job repairing an old-style-but-fabulous Kyocera phone for me, and now it looks…read moreand acts like new. I must admit I was a nervous wreck, fearing I would lose many things I desperately wanted to keep, but every single thing was saved. I'm so happy that I'm going to take other things to him to get them cleaned and updated---fair warning, Trey!---so I don't get into some other jam. In fact, I'd drive up from my home in South Florida if I had to, just to deal with this shop. Trey is confident in his ability, patient (a requirement for me, as a hopeless non-Geek), puts the customer's best interests first and is really good at his job. Thank you, Trey and Cameron and other staff, for being there to ease my fears! Marylyn

~diagnostics fee $155 was required upfront yet no call back or follow until "I" had to pursue text…read moreand calls for update after a week and a half. ~ at time of equipment drop off was verbally informed the diagnostics fee could be applied towards a new printer if required a new printerhead yet upon making my follow up call because of not hearing back there was no mention of that applicable diagnostics fee being applied towards a new printer due to defective printer head evaluation. ~ upon pick up to retrieve my equipment, I reminded of their verbal diagnostic fee statement that they would apply the diagnostic fee towards a new printer as stated during my initial drop off. ~ I was told that he would circle back to me with comparable printer options to apply the fee to and they would let me know the pricing on a new printer. I insisted that it not be a refurbished printer, as I had already looked up my type of printer that I retrieved back, knowing exactly what Amazon was charging for it.. ~ not surprisingly that I never heard back anything. Not a text not a call, nothing same as after I dropped it off. ~ hugely disappointed and I recommend you save your money if you require any type of diagnostics. ~ it's unfortunate for them as I would have possibly utilized additional service needs and possibly offered recommendation, but unfortunately, I cannot do so because I walked away completely and totally dissatisfied after the initial reassurance that the diagnostics fee would be applied towards replacement equipment. ~ even after I reminded of all this and his lip service that he would research and contact me back with a comparable option to apply the diagnostics fee for a new printer 'not a refurbished version.' I never was contacted again with his follow. he knew he was making an easy $155 from me and never provided any services only empty words.

Went in because my phone wouldnt charge and the wonderful lady there got me fixed up real quick.read more

uBreakiFix in St. Augustine Florida is terrible. It was a…read moremechanical issue with the laptop, the screen blanked out when opened more than halfway. When I brought in the laptop they told me it would be 24 hours to do the diagnostic, then a voice from the backroom said 48 hours, but the receipt I was given said 8 hours. 24 hours later I called and was put on hold. I waited 10 minutes and was still on hold. I decided to drive to the shop. I was still listening to music when I walked in 37 minutes later still listening to "on hold" music. There were no customers waiting and nobody was on the phone. They said "we're really busy". I decided enough is enough and I wanted my laptop back. At that point they said their time to run a diagnostic was 72 hours, right! I said I wanted a credit for the $60 I paid for the diagnostic, they said no, it was non-refundable. I'll never ever go to a uBreakiFix again and you shouldn't either. Oh, and one more thing that I would expect from a vendor at a flea market, they charge an extra 2.5% for using a credit card. Come on, are you serious?

Brought my phone in at 3:15 and was told it'd be 2-3 hours I live 30 minutes away so just hung out…read morein the area . Received a call at 5:37 saying that It would actually be 2-3 days that they had to order a screen. I just picked my phone up(broken still because I will go somewhere else) complete time wasted no apology or anything when I picked up my phone either.

I foolishly allowed a thief/hacker to access my laptop, that had access to every bank account,…read moreevery password, every bit of identity information about me. I was panicked as they got into my bank accounts and wrecked havoc. Working with Wells Fargo Bank, they recommended iTech Repair for the clean up of my laptop. To add to my panic, I had to take a flight later that same day. I went to iTech and spoke with the very personable Nick, who was certain they could quickly and professionally accomplish the malware removal, virus removal, and computer security remediation for both my laptop and mobile phone. iTech went to work and within two hours cleaned up my phone and laptop, which was heavily infected. They were courteous, responsive, professional, thorough and efficient. Clearly they knew their stuff. They provided me with a list of infections that had permitted access, which I then could provide to the Wells Fargo Bank fraud investigation unit. Fast, efficient, engaged, polite, responsive and cost effective. I'm greatful to the iTech crew for their efforts and appreciative of Nick's courtesy and explanations. I totally commend them to you without reservation.

Great people. Very knowledgeable. Fixed my iPhone screen within a couple of hours. They sell tons…read moreof phone/iPad/computer accessories also. Will be my new go to.

Lucas at Tech Hospital was outstanding getting my three email accounts back up and running. I sell…read moreReal Estate and have for the past 40 years so I have a large client base all saved in my email outlook accounts. Lucas found everything and got me up and running in no time. I highly recommend these gentlemen.

My phone was intermittently charging. I thought it needed a new charging port but it turned out to…read morebe just a little piece of plastic blocking the charging port. It was removed in 5 seconds. It was done efficiently and with a smile, and at no charge.

Convenient and affordable option for phone repair…read more Courteous and knowledgable staff. Good job.

I was sent here by T-Mobile to have my front screen on my phone repaired. The gentleman (I'm so…read moresorry I can't remember his name) who fixed my phone was extremely fast. Quoted me an hour and I was out of the store in less than 30 min. They were very kind and respectful! My screen looks great too.

Typically, I will stay on the phone for 10 minutes and call back. But I was busy with something…read moreelse. After 30 minutes, I called back and spoke with the person who initially placed me on hold. He stated he was the only one in the store and accidentally forgot I was on hold. He did not apologize; instead, he stated that the St Augustine location was a corporate-run store, and unlike the franchise locations, they believe that the fewer employers, the better. He suggested that I research to locate the battery dimensions because he didn't have time to do so. It made me curious - am I wasting my time using this company? I did a quick search: (https://www.topconsumerreviews.com/best-battery-stores/compare/amazon-vs-batteries-plus.php) Well, that was a surprise - there are better batteries than those from Batteries Plus. Then, I ordered the batteries from Amazon and SamsClub. For the price and convenience, I searched for better alternatives. For the price and convenience, I have since ordered the batteries from Amazon and SamsClub. It's sad because Batteries Plus was my go-to store of choice in the past. .

I'm happy with my experience, the service was kind and I received my equipment on the same day…read more Hopefully I don't break my phone again but if I do I'll be going back.

This guy knows his stuff. Super reasonable. I will go here for all my phone and iPad needs.read more

One man show and he is amazing! Always gets right back to you, very fair prices and you can trust…read morehim not to screw you over. I've been to him 3 time for issues with iPhone and iPad. He's great!

Super happy customer! Got my phone within 2 hours even when he was working on other phones. Very…read morenice and the pricing was very reasonable

I came back to this place because the owners response seemed honest; although I did not say who I…read morewas and paid normal retail price for replacement screen. Customer service was exceptional and the replacement screen functions properly. Highly Recommended.

Literally right down the street from me, super convenient because it's a drive-thru, not only…read morethat..... everybody is so cool! It's a family-owned company. 10/10