We want to establish a new PCP. Before scheduling the appointment, we called and asked about…read morecertain vaccines that are needed for work. The customer care representative that I spoke with was rude and didn't take the initiative to help me. When we got to the appointment the PA was nice and helpful. It would have been great if the representative had asked the office if they had the vaccine, instead, we didn't get the help we needed. But, the office staff and the physicians are nice in this location.

I have been privileged enough to find Dr Saberman and have certainly put her and her staff through…read morethe mill. In the last 6 months I've had to have everything from brain surgery, to breast cancer, and she managed to keep in contact with me almost daily even on her days off.... What kind of doctor does that? Dr. Saberman takes her role of primary care doctor very seriously. She coordinated my care between four different surgeons, one in Chicago, and still managed to get all the paperwork filled out for my employer and everything else. It's been a life-changing year for me and I'm grateful she was with me for the experience. I don't know what I would have done with an average doctor. I make sure her and her staff know how much I appreciate them... they go the extra mile for me, I often order them pizza or something.. It's the least I can do, I'm sure they saved my life.. They even hugged me when I left for brain surgery. I don't believe.. Dr Saberman does accept new patients, but I could be wrong. however, She does have a partner in her new office, who would be my second choice, in Noblesville.. I'm sure you would get the same quality care with her as well.

My husband and I were both feeling achy, with sore throats, earaches and chills. To make matters…read moreworse, it was Thanksgiving evening AND we aren't from in town (though I did grow up here). My husband located this urgent care center that was actually open until 9pm and was near 86th and Michigan Rd. We ran over. It is a small place on the north side of 86th St. Very clean and accommodating. Dr. Khan was patient and very thorough. He told us exactly what we had (strep) and why we had it. He explained what medication he was prescribing and why. He told us where to go to fill the prescription and said that if we were going to go directly to the pharmacy he would wait (past his 9pm closing time) to make sure that the pharmacy didn't need to call him because of the narcotics prescription (Tylenol with codeine). He said they would bill our insurance and on our way we went. He was maybe the best urgent care doc either of us has ever seen. Dr. Khan told us that he used to work at the urgent care in Nora but he left and opened up this place on his own. Looks like he has a second location on W. 10th St. as well. We would highly recommend this clinic.

Amazing expertise and service! Both my family and I were…read moreblown away by the service. The office was closed on a Sunday night, but they actually took us in to see our daughter who was suffering from body aches, ear aches, coughing etc. The staff was very good, very nice. Physician was excellent. Very thorough and detailed at explaining everything that was going on. You could tell he is not a "cookie cutter" or "cookbook doctor" where I feel they don't think analytically but look up a typical cookbook recipe to fix the problems. You can tell the Doctor has extensive experience and his approach is individualized. My daughter who really liked the doctor and was very happy being there. Rare for a child to like doctors office. I am so grateful that they would help us even though they were closed, lights off. Grateful for Physician for his prescribed plan of treatment. Thinking about switching my personal physician to him.

Oliver Healthcare is an exceptional medical facility that now even offers Urgent care. The staff…read moreis so helpful. Today I was helped by Lisa Brinkley. Very polite, informative and so helpful. Miss Lisa was actually running the front aspect of the office while her husband attends the patients. I highly recommend Oliver Healthcare because they are the golden couple. You leave feeling better. You are heard. The quality of care I received is beyond words. Quality n excellent care.

They are excellent,I am very happy with the team.They can help with advise and the Insurance…read morecompanies.

Doctor Melloh is a five star Doctor in every way, and her staff follows her example. She has been…read moremy provider for over 5 years and I never thought to review her; but great work deserves praise, right?! The office itself is well run and she shares it with other very good Doctors and Nurse Practitioners (I know, because I have seen them as well when she was not available for an appointment); but usually her schedule is accommodating (so, I prefer to see her). Dr. Melloh's staff is great and returns questions within a fair amount of time, and prescription refill requests within 24 hours if it's not scheduled; and the Doctor on call has always dealt with my issues promptly and professionally. Now, that is all the great stuff the Doc has going for her office-wise, as for the good MD herself, she listens intently; she is profoundly willing to work with you (not work ON you, like you're a car needing a tune-up); and, and she cares. You can tell by the way she tries to fix patients like me with ailments that are chronic. She hasn't given up on me and I'm kind of a pain in the yoo-hoo. She's a good doc and I hope she stays my PCP til she stops being one. 5 Stars all the way.

I sent this as a review when they sent me a visit evaluation:…read more On March 12 at approximately 2:33 PM I attended a scheduled appointment at Prairie Lakes Medical Clinic with Dr. Jeni Shull-Clayton. As I was leaving the waiting room to be weighed, a staff member identified as Mary approached me in an aggressive and patronizing manner regarding my service dog. My service dog is a highly trained 10-year-old German Shepherd who assists with my disability. Under the Americans with Disabilities Act (ADA), medical staff are permitted to ask only two specific questions regarding a service animal: whether the dog is required because of a disability and what task the dog has been trained to perform. Instead of following these guidelines, I was confronted in a way that dismissed my legal rights as a patient with a disability. There were additional concerns during this visit. The front desk was unable to print intake paperwork from the new Prairie Lakes / Riverview Health system, leaving me unable to review documents I was expected to sign. While the medical assistant and office manager were professional and respectful, the overall handling of the situation was troubling. Dr. Jeni Shull-Clayton appeared unprepared to address the situation and was unable to meaningfully discuss my concerns or the role my service dog plays as part of my care support. My service dog was not acknowledged as part of my care needs. Most concerning, I ultimately received no medical evaluation, treatment, or care during this appointment. Because no services were provided, neither Medicaid nor I should be billed for this visit. Patients should feel safe, respected, and heard in a medical setting. Unfortunately, I left this appointment feeling distressed, unsafe, and disappointed. I hope Prairie Lakes Medical Clinic and Riverview Health ensure that staff are properly trained regarding ADA service animal law and patient rights so that other patients do not experience similar treatment. I am unclear if I nor my adult kids, desire to return here any longer after trying them for years. As this is not the first dismissive treatment we have experienced with this same Dr. I am open to hearing about other referenced Indy area OD or MD medical offices for proper, valuably helpful, safe feeling, human centered, compassionate, holistic & professional care. cindi jo "CeeJayy" gonzales

We selected this practice for my aging parents in about 2008 under Dr Amy Banter. Service,…read moreresponsiveness and care was excellent! Now both are gone now & both my DH & I see Dr. Jennifer Clayton. Same experience. Office staff is responsive & caring. Dr Clayton is accessible and involved in our care and oversees/coordinates issues among my DH's specialists. On top of that they USE My Chart the way it should be used. My questions are answered, prescription issues addressed when needed. The My Chart tool used in this way, allows me to stay focused on issues, tests, appointments and medical history in a comprehensive manner (especially helpful as we age!)

I cannot say enough positive things about my experiences with Beech Grove Family Physicians. I…read morehate going to the doctor, but at least the experience is pleasant. The office is clean, and the front office staff, nurses, and medical assistants are organized, professional, and friendly. I could not ask for a better physician than Dr. Paarlberg. I have noticed that many doctors couldn't care less about their patients. Dr. Paarlberg is different. He listens, he spends time with his patients, and does his research. He is very personable and extremely intelligent. Dr. Paarlberg is also young, which means that he is accepting new patients and will be sticking around for a while. I have no interest in seeing any other family doctor. He's as good as it gets. As a side note, I also know Dr. Beardsley and Dr. Enright to be excellent physicians. They also care about their patients, and are proven professionals (and award-winning!). Although they are not accepting new patients (at least to my knowledge), it would be hard to mention Beech Grove Family Physicians without giving them credit.

I hate to say, but I had the worst experience with this office and my Dr. (Nagle) there than any…read moreother that I've had. I have high blood pressure and get headaches daily. I've ran through all of the tests years ago, CT Scan, MRI, etc, no cause found but was prescribed Tramadol and it helps me out. The Dr. decided that I needed cut way back on the Tramadol and quit writing my prescription. They also let my prescriptions for my blood pressure meds run out. After a couple of days of trying to get them filled, I went into the office to speak to a human instead of their automated line (you never a call back so you can tell if something is being done or not). I told the receptionist (the office wasn't that busy) that my head was pounding and my blood pressure was now 190/90 and she let me know that they've said that they require 24-48 hours notice to refill prescriptions (I had been trying for 2 days!). There was no concern, just a you'll have to wait untill we feel like it attitude. I walked out without my presciptions being refilled and cancelled my appointment for the next day. I went back online, found a highly rated Dr. and called. They weren't accepting new patients but after I told them my story, they had GREAT concern, called in my prescriptions and accepted me as a new patient. Their office was very busy but they actually took care of my health problems immediately! I'd probably have a stroke by now if I waited for this office to do something. My hope is that they read this and figure out that they'd better do a little better in taking care of folks. This was ridiculous!

I have been through multiple issues and procedures with Dr. Davidson and find her to be…read moreprofessional, empathetic and extremely patient forward. This is an independent practice where the medical staff is focused on you, the patient, rather than bureaucracy. I've had several in office procedures which Dr. Davidson might have done in another facility but kindly opted to perform in office to be conscious of my budget and health care coverage at the time. These procedures have always gone very well, I felt well supported during my aftercare and all issues were thoroughly explained throughout my care. Dr. Davidson and her staff take impressively extensive notes at each visit and clearly review them before you return so that they are able to ask relevant questions about your life, family, career, etc. I've read other reviews regarding the front desk staff being curt - this has never been an issue for me. I hopefully say that I see my own attitude reflected in the service I receive from Ms M but whether or not this is the case, I have always received kind, empathetic and good humored care throughout this office. It's patient care worth waiting for, without question.

This is a Gynecologist review- So let's keep it simple. When…read moreI initially came to get an IUD she gave great advice on the different types. One thing that I really appreciated was that she did an ultrasound prior to placement to make sure the sizing is right as a nulliparous female (not many offices do that!) Yearlies are a breeze- their office always makes notes of not only medical concerns but also just your social life in general so that when you visit in 12 months they can actually remember details about you! I love Dr.Davidson's bedside manner, though it is rather quirky/loud/friendly she makes it very easy to feel comfortable. Now the Cons: There is alllways a long wait at her office. I'm normally there for 2 hrs for a 20 minutes chat the her (yes she actually is in the room for 20 minutes!) Also her front receptionist ranges from outright rude to mildly irritated.

The front office is very rude and lound when I asked questions. The Nurse practioner was very…read moredirespect and very carless when speaking with me. This family medicine clinic has gone down hill. These people are not profestional at all.

Made an appointment to get established with a primary care physician, and to get some answers on…read moresome symptoms I was having. It was really simple to make an appointment over the phone, and I got in within a matter of days. For being a new patient, I thought that was unheard of. The building is very modern and clean, and the office is ran efficiently. I didn't have to wait very long before I was called back to the exam room. I saw Stacia Groover-Maltby, who was very thorough and friendly, and did a great job of answering any questions I had. I ended up having blood drawn, which was conveniently done in the lab in the same building. I was told I would be called with results, but after a week of waiting, I hadn't heard anything yet. I'm sure this is just an oversight, but I am able to see test results on the MyChart website, so I know they are probably getting through their call list. I would recommend this doctor's office, as they have many providers in different fields of expertise.