I was in the store today with my daughter for 10-15 minutes and the man working (assuming the owner…read morebased on what he was doing) did not care to greet us or speak to us the whole time in there. He did however wipe down my daughter's drink mark within 10 seconds of her picking up her cup so he was clearly aware of us and watching. It was rude, especially for not saying a peep to us the whole time. Too bad bc the store has great items but I could never support this business. It's giving that pretty woman moment where she felt completely judged and the store clerks were rude when in fact she could buy the whole store if she wanted. Hard pass.

First off, this store has beautiful items available. I'm not a big home goods person, but as soon…read moreas I started scrolling through the website (which is very easy to navigate) I knew that I was going to have an incredible experience just browsing. In this particular day I was looking for a very last minute gift; a good quality matcha set. When I googled my options for same day pick up this store stood out to me. The set they had posted on the site looked beautiful. In addition to looks, the description said it was imported and handcrafted in Japan. There was a disclaimer about how the actual product in store might differ from site because all items were unique due to them being made to order by hand (to me that sounds like a great thing). I looked up the address and decided to take a forty minute trip. When I arrived at the store it was just as I suspected! I could not get my eyes off all their items. Rugs, jewelry, pillows, matcha sets, even the stuffed animals! Pricing is more than your typical run to a Target, but in my opinion you get what you pay for and these items were definitely worth their price. Their inventory very clearly reflects quality and are sure to be conversation starters for friends and family. Finally I made my decision on an incredible looking set and I approached Dean at the register (worker at that time). He was very kind and informative to whatever questions I had. He carefully packaged my item and even decorated the bag a bit since I mentioned to him I was going to be gifting the set. Soon after admiring all their items I was on my way home. Unfortunately things do happen and When I got back to my place I checked my email and I had one from Dean. He politely let me know that the spoon for the set had been left behind at the store. To be honest, I probably would have never even noticed this mishap, but he was upfront and honest about it. I told him that I had left the area already. He asked if I would like to have the item shipped, but then I reminded him that the set was going to be gifted that very same night. In order to save me the hassle of driving back Dean actually delivered the item to my place in Long Beach (from Newport!) after he got off work. I mean, wow, that speaks volumes about Dean. He was incredibly apologetic about everything the whole time and that meant a lot to me. Dean made the drive to me, we met up, he apologized again sincerely, and my gift was a huge success that evening. In this day and age costumer service has been in decline for a while. I notice this whenever I interact with anybody outside of home, but definitely not H+E Goods. This business is top notch from top to bottom. Even on their "bad" days they are leagues ahead of most businesses out there on their good days. H+E Goods, thank you for the amazing experience. Dean, if you read this, thanks so much once again for your time and I look forward to my next visit.

Super clean and really nice shop! As soon as I walked in, the worker welcomed me and asked if I had…read moreany questions or if I was looking for anything specific. I told him I was just browsing, and he respectfully gave me space to roam--which I love. No pressure at all. When I did end up having a question, he helped me right away and was super kind about it. I also want to say I go to shops like this pretty often, and House of Intuition really stands out. They have so many unique options, especially their incense holders and cones--simple but really beautiful designs, and a lot of variety. Overall, such a good vibe. My intuition brought me here.

I've been visiting House of Intuition stores for years, especially this one in particular. While…read moreover the years there's been a number of odd & off-putting interactions with the staff here, today is especially odd. While the store is open until 7pm, I have been trying to get in for the last 45 minutes with no luck. A staff member left the store, came back 15 minutes later, only to shut the gate again, stay inside a couple more minutes, and then leave AGAIN (with the gate partially open). 10 other people have since joined me outside waiting to get in with no help or person in site. I had planned to make a pretty large purchase here today, so it's a total bummer by this experience. On top of that, the last three or so times I've come, the cold and aggressive energy of staff has made me not feel welcome, nor encouraged me to want to make much of a purchase here. For a metaphorical store ROOTED in energy... this one sure has a bad one!

Awesome display and purchase here. Jessica, Ann, Cathrarina are such great associates. My fiancé…read moreand I came here to purchase a nice crystal art set for his mom's birthday. They gave us a lot of good recommendations and we do finally selected on a pair of beautiful pomegranate figurines "Good thing comes in pairs". Love the decor and it was such an easy purchase. As a birthday present they even included a beautiful wrapping paper job. Excellent service!!! Will definitely come back again soon. They also have zodiac animals for sale and since this year is the Dragon you can be put in the waiting list when it arrives in April. So excited. Cannot wait! This place and staff deserve 10 stars!!!!

Love Liuli Crystal Art. Just purchased the Koi Fish Sculpture. Catharina was very sweet and…read morehelpful.

Very disappointing customer service. My wife and I were in the store, and the associate was on…read moretheir phone for essentially the entire time we were there. There was little to no effort to acknowledge us, offer assistance, or provide any customer service. It made us feel like our presence as customers wasn't important. We expected a much more professional and attentive experience.

This place sells fake needoh's. Beware. They're all counterfeit. If the word super is misspelled or…read morethe packaging says stupid like ALL of theirs do, it's fake.

I love this place! Staff is always amazing :) Perfect place…read moreto find unique gifts and home decor. I always get compliments on everything I buy from here. Will most definitely be back.

Truly amazing one of a kind gifts and things for your home! I always want every single thing in…read morethis store! The owner has impeccable taste! Prices are great too! From things to give as gifts or the amazing pieces for your home. If you haven't been it's a MUST!!

Aggie and Matt were absolutely wonderful--so kind, welcoming, and helpful! I originally stopped in…read morefor a mahjong lesson and somehow left with two full bags of gifts. Their store is adorable and full of unique finds, and I was pleasantly surprised by how reasonably priced everything was. There is so much to look at that I know I'll discover something new every time I visit. I can't wait to come back for more mahjong and shopping! Supporting such a lovely local small business makes it even better. Highly recommend

Great gift items! Their tea towels are unique. They also have group fun get togethers at the store.read more

I recently purchased a BEAUTIFUL locket for my mother. I had to have it shipped since I was a…read morelittle ways away but they were very accommodating and they described the locket perfectly. Thank you for your great customer service and quick response. :)

I highly suggest not purchasing anything off of their website that has to be shipped to you. When…read moremy expensive ceramic item was sent across country, it was only packaged with newspaper and brown shipping paper and with no insurance for the package, as well. When I received my item SEVERELY damaged, Surf City Shopping refused to do anything about it, claimed there was no way that I could have received it in pieces (almost sounded like they were saying that I broke the item myself), and altogether started ignoring my requests. I only contacted them in a professional manner and stated that I expected something to be done because of the condition that my item was in when I opened it. Considering I purchased the item with a "Like New" description. Upon review by the USPS, it was assessed that the item was shipped improperly. I had to go through Paypal to get anything done about this, but the seller continued to fight giving me a refund or doing anything to make the situation right. When I returned the item to the store like Paypal required me to do, they refused my return and I have now wasted the shipping costs again because they are being spiteful. This situation has not been handled correctly by this business and I am only trying to keep this from happening to someone else. The individual that I dealt with throughout this process is highly unprofessional and has been rather rude ever since I got the package. NO apology was ever given about the item or the service I have received either. So unless you want to purchase something from a business that will end up getting to you damaged and having to deal with their terrible customer service, I would not recommend purchasing anything from them via internet.

Love this store! So much selection for gifts, clothing, and home decor! Perfect place for gifts for…read moreyourself and loved ones!

I love this store! They have everything and are reasonably priced! If you are looking for a gift,…read morethey have something for any and everyone! Even your pet ! The staff is super welcoming, helpful and they even gift wrap by request no extra charge.