I am very pleased with the storage facilities and customer service of Preferred Mini Storage. I…read morerecommend my clients to this facility due to the security, fair pricing, and customer service provided by Sara Leflore. I have a 10x10 unit and was able to get my one bedroom apartment worth of belongings in there. Other storages I have seen install wire at the top of the unit cheating you out of valuable space. However Preferred Mini does not install these giving twice the space vertically.

Our storage unit along with others was broken into between the hours of 5 and 9 when the office is…read moreclosed. We were notified about it a month later. Not only did they fail to immediately notify us, but one of the ladies there LIED to my face about how often they do walk throughs.. she said they do it everyday ....yet why was I notified about almost exactly a month later to the day? Clearly walk throughs aren't everyday .. and no one watches the surveillance videos between the hours of 5-9 once the office is closed.

Over my career we lived in 11 states and moved 13 or 14 times. Finally retired, we built a new home…read morein Conroe, TX. After our previous home sold faster than expected, we had to move into a short term rental until the build was completed. As it was only a 2 hour move, all of our furniture and possessions were put in Pods, and stored until the final move. As our closing date approached, I did quite a bit of research, and came upon John and his team at Knick Knack Movers. All of my questions were answered quickly, and the communication was great! On the move day, they were scheduled to have 3 people to empty our 2 large Pods. They arrived 10 minutes early, which never happens, and they had a 4th person to assist. One for which we were not charged. They were quick, careful, and every single person worked hard. It became apparent that they would finish prior to the 3 hour minimum. I mentioned to John, who came himself to supervise, that there was 1 item going to my daughters home 20 minutes away, and I had several items we had stored at her home that we needed to move as well. We hadn't contracted them for a truck, or the 2nd location, but John quickly figured out a price to add the extra to our move. The price was great, and they saved me renting a truck or trailer and doing it myself next weekend. As I said at the beginning... 11 states and 13 or 14 moves. This is our last. In all of those moves, this was by far the least eventful... WHICH IS AWESOME! In a move you want stress free and nothing unexpected to pop up. John and his team at Knick Knack Movers are top notch and I will recommend them to absolutely anyone who needs movers. Great prices and an amazingly professional crew. Why even talk to anyone else!

They took care of my move today. Showed up on time. Clean, personable gentlemen. They had great…read morepersonalities. Extremely professional, and very good at their craft. I have moved over 20 times in my life, & these guys are (if not THE BEST), the certainly are one of the best. Well done gentlemen & thank-you!

Ultra clean, organized, and the office staff have been professional. Glad I found this location.read more

Andrea is the best! Great Personality with awesome Customer Service Skills. Appreciate her!…read moreThe facility is clean and fresh! She takes her of anything she can that comes up immediately, just inform her.

It went great until we got to our destination. He came across as very professional. BUT, Once we…read moregot to our new home, we discovered he left a dolly under our huge wine refrigerator which cause a huge crack in the side. He also did not properly load pool table slates that were prepared ahead of time for a cross country move. He laid them down instead of standing them up cause one to completely break in half. He assured me when I hired him he had insurance and we signed a contract that did not state a timeline of damage notification. Now he says I only had 3 days to notify him when he knew the move would be over a week. All I want is the insurance information to file a claim which he is refusing to give. Get his insurance ahead of time.

EFA MOVING was so accommodating. Their team was able to move…read moremy 10x20 unit in 2 hours. Very responsive and prompt, but also kind and helpful. Would recommend if you need help with your load/unload!

DO NOT, I repeat. DO NOT hire this company. Jairo is super nice, very responsive & overly…read moreconfident....oh, and 18. He took on way more than he can chew, and was given an abundant amount of info regarding my move, packing & unpacking, several consecutive days in a row. I found them on Thumbtack by entering packing & unpacking "movers." They (3 very tiny men, 2 teenagers & 1 at least 60) came with a large Uhaul & I knew immediately it was not good. Moving from a 3700 sqft home, fully furnished to almost half the size took 15 hours! Thumbtack profile said $79/hr. I am very thorough, this was a big move & had to logistically & strategically plan every detail. I sent SEVERAL pics & discussed them all because he said he would then be able to give me a good estimate, which he never did, so the night before the "move" I texted him stating how we hadn't discussed pricing because originally the "move" was going have to take place over 2 days. I told him I was able to get the entire kitchen packed, linen closest, bedroom clothes in drawers, sent more pics & he said he could do it in one day. He gave me packing supplies estimate! At then end, he tried to charge me $2,700 for 15 hours & said "moving" is separate, which by the way, they didn't unpack 1 thing. They unloaded the truck, left so much stuff on my old home, which I sold & told him the new owners were moving in the very next day. He said, moving is separate from packing & unpacking, but we spoke verbally & via text & never once mentioned any of that & asked me twice if I needed them to put my tempurpedic bed & 2 other back together, since when don't you put back together what you broke down & moved? I told him about my bed from my initial contact request on Thumbtack. I couldn't take it, spent 45 minutes arguing about the price & how he came up with that amount & I can barely put my car in the garage because of all the stuff he lied & said was miscellaneous at the old house & didn't feel the need to go back. Thankfully I had cleaners there, inconvenienced because it took them 8 hours to pack & still not get it all & I had 50 bins, bags, etc packed up already, called me & said I heard him talking & I want to send you some pics of what he said is left. When I got them I was livid! I even gave him furniture that I was taking to Goodwill & he said he would like it. My Family putting things in their car, making 2 & 3 trips, still, they took 15 hours. Yes, it rained some, so that was a factor, but this little boy then called me a liar saying he told me an estimate & said my bed was was over 300 lbs..broken down & I didn't tell him, but again, told him & showed him what I had out the gate. Only beds put together, that's it & unloaded boxes all over the place & garage with trash brought from old house to new house that he just didn't check to see what was coming or not. I had a company at new house waiting hours for them to bring the tv's to hang, it was embarrassing & I had to pay for that & Jairo had the nerve to call him a handyman because he was able to also hang ceiling fans too & they still hadn't arrived & took 2 hours to unload the tx's because they were at the very back of packed items. I told them several times can we just get the tv's off? I was so upset. I told him I am having back surgery this month & can't do too much, now I have more than ever to do. Be specific & say, along with packing & unpacking, you need to move things, break down my beds & put them back together & I must have clear estimate beforehand. He gave me an estimate for packing supplies, wrapping, a few boxes because again, I had my own bins already packed & blankets to cover some items. I am 53, move hundreds of millions of dollars a week as a Closer in commercial real estate & very thorough and NOT a liar. This was the worst move of my life & I only paid him $79/hr & supplies & truck fee, which he never once told me what that cost was in the bg8nning & just threw it out there when I said I was absolutely not paying him $2,700. DO NOT HIRE this company. They don't have they don't have the manpower, nor the expertise for a big move..if you have a small apartment, maybe so, but not if you value your time & belongings. My brother came the next day to organize the complete mess they dumped in my garage at new home & found out they didn't complete the set up of my tempurpedic. A split king & he set up one side & not the other. Took an hour to find the cords in a clothes hamper with lamps & power straps. They were pretty much useless. I still can't locate remote controls for 3 televisions they took down. A complete disaster & I wish this App would allow 0 stars.