We needed a large storage unit with short notice. Stack and Store came to the rescue. We were…read moreable to secure a 10 X 30 unit right away. We also needed to extend our stay 2 months longer than expected. The folks at the Bel Air Stack and Store accommodated all of our needs.

From the owner: Family owned and operated since 1983, Stack & Store Self Storage runs seven different self-storage…read morefacilities throughout Harford County, Maryland. As the leading self-storage provider in Harford County, Stack & Store provides customers with a premium storage experience, including climate controlled and drive-up access units, and a full line of packing and moving supplies, all with the personal touch that makes Stack & Store the preferred choice for self-storage tenants in Harford County.

If you're looking for boxes for a move - personal or business - you cannot do better than ABC Box…read morehere in Baltimore. Lowest prices are a given and what sets them apart is the friendly service. We ordered a set of boxes on line yesterday evening and the order was ready this morning. Pulled up, found the office, loaded the boxes, had a nice chat, and left. Super easy, super friendly, unbeatable prices.

ABC Box is a treasure. Massive warehouse with every kind of box you can imagine for moving and/or…read moreshipping supplies. Service with a smile.

Now that we are using the actual storage unit I thought I would write an update. First of all,…read moreladies and gentlemen, the bacon smell is GONE. I love bacon, but thank the baby jesus for the scentless air in the office. The application was easy, although their method for retaining credit card information is rather antiquated. The storage unit was clean and exactly as described. There is no fence around this facility, but there are numerous cameras and a feeling of security.

I have used this location as my Pennske truck rental pick up point twice. Mrs. Martino there was…read moreextremely helpful and assisted me with a somewhat complicated arrangement. All went well thanks to her efforts after Pennske forgot to deliver the truck on time. She fixed it quickly and got us on our way. Great job, thanks.

Used Express Haulers several days ago to move from a single family home to a 2-BR Apartment. They…read morearrived on time and were quite professional. They plastic wrapped the furniture and carefully filled the truck. They placed all the furniture and boxes exactly where we wanted and even set up the TV. The movers were cheerful, hard working and professional. I will not hesitate to use them for my next move. I highly recommend this company.

Express Haulers Moving company helped us with our local move this past week. I was very impressed!…read moreI probably sent about 6 requests for quote out to different companies and Lynn at Express Haulers was the first to call me within a minute of sending the request, and the only one persistently following up with me. I told every company that we have a small move as we had been moving things little by little by ourselves, only Lynn provided me with the lowest minimum hours and competitive pricing. When I said I would get back to her, I appreciated her persistence in following up. They estimated 2.5 hours of work and Carlos and his team did a great job efficiently moving things, only took 30 more minutes than they estimated. They also didn't have any hidden charge for wrapping material for couch etc. My husband at the receiving address said they were very careful with our newly renovated home, the floor, the wall etc as they moved and assembled furniture. After the move, the owner Diego himself reached out to check in and asked for feedback. As somebody running a business myself and working with business owners, I really appreciate how they run their business, the efficiency, the flexibility and the care. Will recommend them to anybody in my network who needs moving services.

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

Moving company: All My Sons Moving & Storage 7642 Dynatech…read moreCt, Springfield, VA 22153 804-315-3030 Manager: Rusty On Wednesday morning at approximately 8:04 AM, I contacted All My Sons Moving & Storage to ask questions regarding their moving services in order to determine whether I wanted to move forward with using their company. Unfortunately, my experience with both the employee and management was extremely disappointing and unprofessional. The employee I spoke with, Laura, appeared to lack the necessary knowledge and understanding of the company's services and pricing structure. During the call, I asked whether there would be any taxes or additional fees beyond the quoted flat rate. Laura responded by saying, "From what I have been told... no." I explained that I needed a clear and definitive answer and requested that, if she was unsure, she transfer me to someone who could provide accurate information. Laura placed me on hold and later returned to the call still unable to provide a direct or confident answer. I then expressed that her inability to answer basic questions made me feel as though she was not knowledgeable regarding her position. At that point, Laura became confrontational, spoke over me repeatedly, and insisted that she had already answered my question clearly and that she was fully capable of doing her job. Her tone and attitude became increasingly hostile and unprofessional. Due to her behavior, I stated that I no longer felt comfortable continuing the conversation with her and requested to speak with a manager. Instead of professionally transferring the call, Laura continued arguing with me. Roughly 15 minutes into the conversation, she then informed me that the call was being recorded. At no point at the beginning of the call was I advised that the conversation was being recorded, which I found highly concerning. I was eventually transferred to a manager named Rusty. Unfortunately, the interaction with management was no better. While attempting to explain my concerns, Rusty repeatedly interrupted me. When I asked if I could finish speaking, he responded, "Yes, if you would like," in a dismissive manner. After I explained the issues I experienced with Laura, Rusty stated that he "couldn't play sides" and would need to listen to the recording. I never asked him to take sides; my intention was simply to make management aware of the poor customer service experience so that no future customer would have to endure similar treatment. Rusty then stated that they "rarely receive complaints like this," implying that my concerns were unusual or questionable. I responded by saying that simply because complaints are rare does not mean poor treatment is impossible. Rusty accused me of misconstruing his words, which I was not doing. I was simply responding to his statement. He then claimed there appeared to be a "communication issue," when in reality the issue was the unwillingness of both the employee and management to acknowledge the unprofessional behavior and poor communication that occurred during the call. At that point, I informed Rusty that I felt the same confrontational attitude was being displayed by management and that I no longer felt comfortable trusting or spending my hard-earned money with the company. I then ended the call. Shortly after 9:00 AM, I received a voicemail from Rusty stating that he had reviewed the recorded call and believed the employee had answered my question. The voicemail entirely ignored the employee's inability to provide clear information, as well as the hostile and dismissive behavior displayed throughout the interaction. This experience was extremely disappointing and reflects a significant decline in customer service professionalism and accountability. As a hardworking United States Army Soldier, I dedicate my life to serving and protecting this country. I should not have to endure disrespect, hostility, or dismissive treatment simply for asking reasonable questions as a potential customer. I sincerely hope this matter is reviewed seriously so that future customers do not experience the same level of poor customer service and unprofessional conduct that I encountered.

Just not trustworthy or great. Some of their staff were good, but there were only two really young…read morepeople, one grandmother and his wife, about 50, who was on the phone alot. So not enough help. Most of his guys were at another big move? DeLaughters way overcharged and didn't care about how they packed most boxes. The owner John complained a lot, after most of truck packed made drama then his wife/biz partner took me into the house crying. She said to give them $2000 more than the $5700 already paying for moving 1800 square feet 5 hours and 15 min. away or they would unpack the truck and leave. Unethical people I say. Their workers said upon delivery the medium moving truck was only 2/3 full and should not have cost so much. Now in getting settled I find they didn't pack well at all. For example glasses, lamps were broken, my corner Cabinet chipped because it wasn't protected or wrapped on top. Also the tv remotes, ports were not put in the big box w the TV and most boxes not marked well. I had great pre-printed packing stickers, but they weren't used. I cleared out and packed my basement storage areas, called a junk remover (they were supposed to do that as part of contract). So I would NOT RECOMMEND this company to move anything. You will likely get your price changed and ripped off. Not to mention your possessions not packed carefully or boxes marked accurately.

An amazing experience. From my first call to my follow up call with details to completion of the…read morejob. I had a challenging piece of equipment to move and it was executed promptly, when promised, and with smiles all around. I recommend Delauter's without hesitation.

Storage facility is clean and well maintained . The lighting around the units is bright so if you…read moreneed to get into your unit at night you know it's easy to navigate and safe.

Great place for Rentals - Trucks - Trailers ! Also has Storage Units. Excellent Customer…read moreSerivce...Professional and Friendly ! Wouldn't go anywhere else when we have a need. A+++