Under the name "Storage Star". Had my unit broken into a week ago!!! and they never even bothered…read moreto call, text or email me! Gate was left open at the time of break-in

I can't believe these guys have never been yelped (that's a good thing, sometimes!) These guys are…read moregreat! I discovered them on accident, when I was looking for a storage space for some work materials (I call it "teacher crap" - lesson materials I can't part with, in case I need them again) that I couldn't store in my apartment as I did not have room. I pay $30 for a 5X 10, (indoors, I believe an outdoor space with drive-up access is more, although I don't know how much) which I think is great and it totally works for me. I have access all day until 6pm (the things I'm storing - I would not need to have 24-hour access) and every day of the year except major holidays. Also, the ceiling height is super tall, I could pile those boxes to the sky if I wanted to! None of my materials have been damaged and it always seems dry, and not too hot/too cold in the building (even though my storage space is not temp controlled technically) I haven't noticed any damage from rats/mice/pests, etc. either. But what really goes above and beyond is their customer service. When I was moving in (again, I just found them randomly, when I was driving around. They are located in a section of R.C. where there is many storage places) the man at the front desk asked me if I needed any boxes as someone had left many bankers boxes. I said "yes" and I took a few. I have been moving things in on hot days and they offer me some bottled water from their fridge in the office. From a storage space place? What place does that? 5 stars for caring...I guess they don't want to see me pass out. They also asked me if I needed a lock since i was moving in a hurry (I already had one) otherwise they were just going to give me one for free. I think they rent out a lot to military and I just think that they treat people right. I would highly recommend doing business with them.

This place appreciates their customers and knows how to do business…read more I have had a unit here for several years. The manager Anthony busts his rear to keep the place clean, and take care of the renters. One time on a Sunday around6am, I went to see if they were open cause I needed to pick up some stuff, and there was Anthony, cleaning trash up on the site...on a Sunday, early morning. Gotta love it. Plus, if there is a problem they take care of it right away. This is just my experience, but if you ask me, this is the best experience I have had with any storage facility in many years and many different places.

I have had my rental unit at Superior Self Storage for 23 years. Just moved out. Anthony and his…read morecrew over the years have been wonderful - friendly, professional and caring. The facility is kept extremely clean. I always felt safe when there. I highly recommend Superior to everyone requiring additional storage space for business or personal use. Thank you to Anthony and crew!

Used this storage while purchasing my new house. Staff was helpful and the units were clean.read more

Doretta helped us out and was an absolute sweetheart! She was super helpful and we love having…read morepeace of mind that our things are safe and in a clean spot for a great price!

I showed up just before closing time and Kristen at the front desk still took the time to help me…read moreeven though they were getting ready to close. She was very patient and showed me the different storage unit sizes available without making me feel rushed. That's what I call going above and beyond with great customer service. Thank you, Kristen, for your professionalism and kindness. Because of her help, I highly recommend this place if you're looking for storage.

I worked with Kevin and he was such a huge help. He was able to get me the unit that would work…read morebest for what I needed. Answered all of my questions and made sure I understood everything. I am very happy with my experience. Conveniently located, clean units, and wonderful staff.....And the price is totally affordable.

I had an excellent experience!! Crystal is phenomenal! She showed me different storage units,…read moreexplained how everything works, offered me water, and was very kind. I have access to my unit 7 days a week. Each unit has an alarm, the facility is clean. I'm very happy!!!

I have rented several storage units at Green Valley Self Storage for over 10 years and have been so…read morepleased with their exceptional, attentive, customer service. The staff is kind and respectful. I didn't think they could get any better, but Franky has gone above and beyond any request to ensure any detail is taken care of. The facility is exceptionally clean and well maintained. I feel my items and I are safe every time I enter and work at my units.

Highly recommend - 5 star service! I'm so glad to have chosen this facility. I have used my storage…read moreunit here for just about 4 years and have not a bad a thing to say. The customer service has always been friendly, helpful, and prompt. The facility itself has always been taken care of well and secured, and the free truck use has been incredibly helpful when in need! I highly recommend using this facility and will absolutely use again when needed in the future.

They are completely without morals. They're not the police they cannot turn down a family emergency…read morecourt order but they chose to do it so obviously I'm not through with them. The least they could cut out the rudeness. But there's so many less expensive choices that have the same things they say they have air conditioner units in this one area that's it does not really cool down.

Having dealt with various storage units, I never thought I would write a five-star review for a…read morestorage unit company until now. I am happy in every way with the service and facilities that Extra Space Storage provided. After reading the very positive reviews for this facility, I decided to check it out in person when I was back in Sacramento for a brief visit (before my permanent move back). The location was not only super-convenient for where I was going to be, I instantly liked the staff, the brightness of the buildings, and the cleanliness of the units. I didn't sign a contract right away, and went back to Northern Virginia. However, once I made the decision to go with Extra Space, I was able to go to a nearby location in Northern Virginia to complete all the paperwork, and get my unit here in Sacramento secured. Fast forward to my move from the East Coast -- Jenna and Sean were super-accommodating, and allowed me to park a long-ish trailer inside the gates overnight, before the moving company came back to pick it up the next day. No attitude, no if's and but's -- just very eager to work with me. I ended up renting the unit for about 5 months, and every time I called or stopped by to visit, Jenna and Sean were friendly, professional, and helpful. When I finally gave notice that I was moving out, the process was very simple too. We decided on a date, and that was it. No hassle and no billing problems. The facility was always brightly lit inside and out. I liked the fact that the air-conditioned level required a security code for access, which gave me an extra sense of security. As other folks have noted, there are multiple carts in front of the elevators to help ease any move you are making. And I cannot emphasize enough the cleanliness aspect, which other folks have talked about as well. I was in and out of my unit quite regularly, and the entire time, I never saw a single bug. Not even a spider. In fact, I went and asked Jenna how they managed to achieve that on the day I moved out of the unit. Believe me, bugs are a deal-breaker for me, and I would not have allowed my stuff to be in a unit for 5 months if I thought there was a bug issue. Extra Space has mastered the art of making it easy and pleasant to do business with them, and I will not hesitate to recommend Extra Space to other folks, particularly this Sunrise location.

I'm extremely disappointed in the ongoing rate manipulation and lack of transparency at Extra Space…read moreStorage. When we moved into our unit in January 2024, we were paying $70.60. Just four months later, our rate was increased to $124.60. Then, in January 2025, we received yet another massive increase to $249.20--more than triple our original rate within a single year. I expressed my concerns in a review at the time, and the manager, Kristina, reached out and offered a different unit on a higher floor for $89.60. While the move was inconvenient, we accepted in good faith and I removed my negative review, believing the issue had been fairly addressed. Now, just three months later in April, our rate has already been raised again--this time to $162.60. I called on 4/14 and was told I'd hear back within 48 hours. I never received a follow-up. When I called again on 4/18, I was told the best available rate was $136.60. This is an unacceptable business practice. If a rate increase was already anticipated, it should have been disclosed at the time we agreed to move units. Instead, we were led to believe we'd secured a more stable rate, only to be hit with another steep increase almost immediately. It feels predatory and deeply lacking in transparency. We're now stuck deciding whether to move yet again in the near future--something that is stressful, inconvenient, and frankly unfair to be dealing with so soon after our last move. I would strongly caution others to think twice before storing anything here, unless you're prepared for frequent, unannounced rate hikes and minimal communication.

I looked at multiple storage facilities in Folsom. Mini U had great rates, great location, and easy…read moreaccess location. The facility was clean and well kept. I really liked the easy rental process online, fast and simple. Followed up with a quick trip to the office and we had our unit in no time. We really loved the staff; super friendly and personable. Highly recommend this facility!

Rory and Sandy provided top notch service. They took me to the sheds so I could look inside and…read moreable to see the actual amount of space I was goi g to have .Answered all my questions and very helpful. Also they offered me some cold water that was very nice. Good to know there are still good people out there that really care . Thank you Rory and Sandy ! John