I showed up just before closing time and Kristen at the front desk still took the time to help me…read moreeven though they were getting ready to close. She was very patient and showed me the different storage unit sizes available without making me feel rushed. That's what I call going above and beyond with great customer service. Thank you, Kristen, for your professionalism and kindness. Because of her help, I highly recommend this place if you're looking for storage.

I had a very informative and interesting conversation with Ashley. She answered all my questions…read more Addressed my concerns. Showed me the unit before making a decision. Im glad I came here to store my wife's things.

Great experience storing my boat here. The facility is clean, well-maintained, and very secure,…read morewhich gives me real peace of mind. The owner is easy to work with--responsive, professional, and genuinely cares about the property. It's not easy to find a place you fully trust with your investment, but this is definitely one of them. Highly recommend for RV or boat storage.

Stored my boat here for less than a year. Had all my audio equipment stolen and many other things…read morefrom my boat. When I spoke with the owner the day I found everything missing he stated his cameras only go back 20 days. That was perfect because a week earlier it was all there. He never got back to me. Even the detective couldn't get him to return a call. Finally when he did he said there was only three days of footage because it was overwritten. Several other boats and rvs were hit as well. All with the same problem. I wouldn't recommend this place. It seems secure with all the cameras but that does no good if the owner won't release the footage. Seems extremely odd to me.

The manager at the Rancho Cordova location is very aggressive and rude and told my husband to "get…read moreyour sh** tf out first thing in the morning" because he didn't know what time they closed and ended up getting locked inside the gate.

I would rank a 0 if possible. Why?…read more Allison in the office hates people...and she actually said that. Cubesmart management doesnt understand or admit to breach of contract, and that goes all the way up to DVP. My attorney does though, lucky for me. Ask a question, get a partial answer that doesnt include the downside, like, "you cant get in though, or there will be a late fee " When they are in the position to right a wrong, they prefer to make bad business decisions, because they've done the right things too often, and that was literally said too. FINALLY, IF YOU EVER CONSIDER ONLINE AUCTIONS to buy unpaid storage unit contents, DONT BUY ONE OF CUBESMART'S, because their upper management wont back u or return a call if there is a problem. BUT ESPECIALLY DONT BUY FROM RANCHO CORDOVA CA, THEY WILL LIE TO ANYONE INVOLVED, and THEY'LL SELL WHAT YOU WON AND PAID FOR, TO ANOTHER BIDDER!!! STRAP ON YOUR SMART HATS CUBESMART, FOR A CHANGE. COURTS REQUIRE PROPER ATTIRE.

I have had my rental unit at Superior Self Storage for 23 years. Just moved out. Anthony and his…read morecrew over the years have been wonderful - friendly, professional and caring. The facility is kept extremely clean. I always felt safe when there. I highly recommend Superior to everyone requiring additional storage space for business or personal use. Thank you to Anthony and crew!

Great place! Clean and secure. management onsite are rockstars! They have a clean moving truck for…read moreuse and restrooms onsite.

Sharon the manager is excellent to deal with. She is personable and professional, knows her…read morebusiness and you can tell she enjoys her job. It's a pleasure dealing with her in every respect. I've been storing just on the other side of the freeway for more than 10 years but the management has gotten shaky, the buildings were getting run down, and there were always units open with blankets hung over the front to hide whatever was going on inside. This storage facility is clean, well run and very secure. I feel my stuff AND I are safe again. Been there for 4 months so far and I would definitely recommend it over some of the others in the area.

They trick customers into the door and have difficulty leaving. In November 2025, my rental rate…read morefor a 20' connex was $224. In March 2026, they did not notify me except through the statement the rate increased to $249. Then three months later, they raised the rent again to $324! They said it was to match the market rental rates for month to month based on the Consumer Price Index (CPI). They never told me they had a variable rental rate. Typically, the rent rates are fixed. They can literally change the rent at their leisure to any amount because they know customers can't just move out immediately, holding customers hostage to pay the rent. This has nothing to do with the staff. They are great, but the company business plan is ruining it for their customers. After realizing how they did the bait and switch on me, I am compelled to let everyone know my First Amendment Rights to notify the public. I did my research and this is why I am moving my stuff out of there immediately! Public Storage blurs the line between general market inflation (CPI) and their own algorithmic pricing model, which relies heavily on customer inertia. While inflation does drive up their baseline operating costs like property taxes, utilities, and labor, referencing the Consumer Price Index (CPI) is a corporate justification for a highly deliberate revenue-maximization strategy. The Real Mechanics Behind the Rent Hike The "Sunk Cost" Trap: Corporate self-storage facilities actively rely on the fact that moving your items requires time, physical labor, and truck rentals. Because moving is a massive hassle, they know most customers will absorb a 20% to 40% price hike rather than spend a weekend relocating their belongings. The Bait-and-Switch Model: Public Storage regularly offers steep, unsustainable discounts to get new Rancho Cordova customers in the door (e.g., "$1 first month" or low online-only specials). Once you are moved in, your month-to-month contract allows them to systematically raise your rent to "market rate" to make up for those initial promotional losses. Dynamic Algorithmic Pricing: They treat storage units like airline seats or hotel rooms. If the Rancho Cordova facilities have high occupancy or localized demand spikes, their automated algorithms automatically flag existing tenants for a rent increase. The Legal Reality in California While residential tenants in California are heavily protected by rent caps under the Tenant Protection Act (AB 1482) (which limits increases to 5% plus local CPI), self-storage units are completely exempt from residential rent control. The industry fought and successfully defeated legislative attempts like SB 709, which aimed to cap storage rent hikes at 10%. Consequently, Public Storage can legally raise your month-to-month rate by any amount they choose, provided they give you a 30-day written advance notice (monthly statement). How to Fight the Price Increase Leverage New Customer Rates: Go to the Public Storage website and search for your exact unit size at your specific Rancho Cordova branch. If the price for new customers is drastically cheaper, call or visit the front office. Ask the property manager to submit an Existing Customer Rate Intervention (ECRI) request to roll your rent back down. Play the Move-Out Card: Let them know you cannot afford the increase and are prepared to vacate. Managers often have localized authority to extend your current rate for an extra six months just to keep the unit occupied. Switch Units Locally: If they refuse to budge, you can sometimes rent a completely new unit online at the same facility under the lower promotional rate, then physically move your items a few doors down to force the discount.

Skip this storage center unless you want to deal with outdated/run down units & price increases…read moremore frequent than any maintenance. Anita is a sweetheart and tries her best but we will be moving elsewhere for a nicer larger unit & locked in pricing!

If I could give zero stars, I would…read more We rented a 5x10 unit and filled it with well-protected furniture and boxes. Every piece of furniture was carefully wrapped in plastic and fabric. When we returned to retrieve our belongings, we were horrified to find the entire unit had been overrun by rats. The rodents had chewed through every layer of protection, plastic, fabric, and even into the wood furniture. All of our upholstered items were destroyed. Cardboard boxes were shredded, and rat droppings were everywhere. This wasn't a few mouse droppings in the corner, this was a full-blown infestation. We had to throw nearly everything away. As anyone who's used storage knows, it's already a losing game, you pay month after month while your belongings slowly depreciate. But Sentry Storage takes this to a new level. Here, your possessions don't just lose value, they're actively destroyed. To make matters worse, when I called to cancel the unit, I was told I needed to do so in writing. The employee on the phone even suggested I fax the cancellation, yes, in 2025. When I pointed out how absurd that was, I asked for the store manager to call me so I could cancel like a normal human being.