I contracted with this service for a dedicated delivery from Pennsylvania to California for fine art and two pieces of antique furniture at agreed upon dates. From the beginning the logistics coordinator failed to get back to me with confirmation of my request. It took at least ten phone calls and emails until a manager set up the deliver. At the time, I was advised that the driver would require physical assistance with the furniture. The price was in excess of $9000 for this dedicated delivery service. The driver was courteous and did a good job packing the art. I arranged for assistance to load and unload the two pieces of furniture. My support at the start of the move provided a furniture dolly and physical assistance. Upon arrival in California, I had support to unload and move the furniture. However, the driver did not have a furniture dolly to facilitate transfer and movement into the second floor of the house. The driver clearly did not have the physical strength to move the furniture and it was obvious he was struggling even though the pieces were small and two individuals should have been able to easily handle this transfer. I personally moved all of the drawers as part of the unloading process. My complaint is that if the company is not able to provide a driver and the ability to safely provide the requested services for furniture decline the contract. That was not clearly communicated. I indicated I was unhappy with the services and assistance provided. I would not recommend this company based on the level of service and customer support from beginning to end. read more

I have a terrific experience with iTransport for you! They were extremely professional from start to finish- Destiny was very professional with handling the order and explaining the various options- she also was not ruffled when I decided to add to more items last minute. Bob was great in calling me about 15 minutes before pickup and he arrived at the designated time. We never met because of Covid so we arranged for a contactless pickup. They company emailed my client ahead of time to let them know exactly when the delivery was scheduled and called them a few hours in advance to give them a specific time. It was seamless and stress free- I highly recommend using them for transporting your artwork! read more

I am disappointed in the service that we received from this company. The only reason I am giving two stars is because Destiny was kind and prompt over email. We scheduled a delivery and installation for a triptych with itransport4u. We were told that the driver would pick up the painting and then install it. At no point were we told that the driver might not do the install based on if he felt he could or not. As a professional delivery and installation company the driver should have all the hardware and material he needs to do the job. That is common sense. When James came to the gallery to pick up the painting he competed the paperwork and took the painting to the van. At no time did he inspect the painting to see if he had everything he needed for the install. He just took the painting and left. I then received a call from our collector that James was just dropping off the painting and wasn't going to be installing it. When I called the company to find out what happened I was told that the driver didn't have the necessary hardware or tools to do the installation and that we were supposed to supply the hooks per an earlier email. I let Cris (the woman I talked to on the phone) know that at no time were we told that the install might not happen and that we assumed as a professional company the driver would have all of the necessary tools and hardware to do the job. When I told her that I was going to use a different company to do the install she said "OK, great!". Absolutely no apology for not doing a complete job and no responsibility for leaving my collector with a painting that he can't hang. We won't be using this company again. If you do use this company realize that you'll need to double check everything yourself and make sure that they can do exactly what you want before they do it. read more

Just received delivery of delicate glass art piece. Delivery was prompt and in the time window that was promised. Joe the driver was very courteous. Pleasant experience. Would use again as I have several art pieces shipped. read more

Itransport4U is a small company with a lot of big vans. I live in an out of the way town in Florida, but they had no problem coming out to my studio to pick up my artwork. The office team were very accommodating with my schedule/deadlines and helped advise me on how to soft pack my work so it could travel safe without the need for building a big crate. The driver who picked up paintings was Mike. He was sweet and showed great care when loading my precious paintings in the truck. My client said she received the paintings on time and in perfect condition :) I will most certainly be using them again once I have another exhibition. read more