I had an issue with a purchase and was promised a 40% refund on April 17, 2026. On May 1, the…read morebusiness confirmed the refund would be issued immediately, but it was never processed. After multiple follow‑ups with no resolution, I had to dispute the charge with American Express, who ultimately credited my account. Sharing this so others are aware of my experience with the refund process.

One of my favorite stores in Richmond!! Greatest vintage Levi's I have ever bought from the best…read moreowner who knows her shit. Just go already.

Love this shop! The employees are lovely and want to be helpful! The owner has impeccable taste…read more This place is always a win for my family to purchase their gifts!

This place needs more love. It's a cool antique store lots of other interesting items. This place…read moreis fantastic for finding cool birthday and Christmas gifts. Lots of local university fan stuff too. The prices are very reasonable too and the employees are very helpful. Very much a old school mom and pop type local store

I feel good about owning beautiful clothing made with lasting style and quality using fair trade,…read moreorganic, and environmentally responsible materials. I no longer wast time and money on disposable clothes. What a beautiful treasure Verdalina is.

I was headed to the library when the Immortal Forest sign caught my eye with its Norwegian black…read moremetal styling. I love me some of that so I had to stop. It turns out it is a goth type establishment. I'm not very goth myself but most certainly appreciate colorful makeup, black clothing and jewelry and the like. I believe they very recently opened so there was a huge selection of clothing but they have room for more. The goth woman (or man or whatever gender) in your life will LOVE the clothes, shoes, makeup etc. Yes--there shoes, jewelry, belts, bracelets, delightfully snarky greeting cards, pins and things for babies and children. I liked the coffin shaped crib for sale. The prices were great and the dude working there was great. I plan to go back in a few months and see what else comes in. I was happy to walk about with a funny card and cheek/lip color. I'm definitely checking back in a few months because I think they will have even more things.

From the owner: Whether you're a vampire, goth, metalhead, emo, obsessed with all things macabre, or you just love…read morethe color black, you will probably fall in love with us. Be warned... we bite (out of love, of course). Dark Academia|Goth|Metal|Dark|Emo|Punk Vampire owned boutique & blog Baby/kid Dark Academia|

I walked in this store today because I spotted a several pair of red bottoms that I wanted to…read morepurchase. Upon entering the store and looking at the shoes the customer service was nonexistent. As we were leaving the store, another young woman ,Caucasian, was looking at an item, and a customer service representative literally ran across the store to greet her and ask her if there was anything that she could help her with. The behavior displayed today was very disgusting. I will not be returning to this store in the future.

The best women's clothing ( this coming from a Manhattanite) and helpful Associates as well.read more

Be careful of purchasing from this place. I went in on Black Friday - there was a store wide 25%…read moreoff regular items and an additional 70% off sale items. I purchased a dress and changed my mind a couple days later, only to be told that all sales were final. The item I bought was regularly priced with 25% off for Black Friday. I politely inquired about returning it and was told that all sales were final and that their return policy was prominently displayed. This is what the owner sent me.... You be the judge. No mention of final sale at checkout either. This means that every purchase on Black Friday was final sale. No changing minds, returning of gifts that don't fit, etc. Beware shopping at this store.

I enjoyed this store. It had very trendy, beach vibe clothing. I saw a dress from here that I…read morewanted but I couldn't afford so maybe I'll save the money and hope the dress is still there. In the meantime, if you want some clothing that you could wear on vacation and don't mind spending a bit of change, then come to this store.

Lovely lady working there and gorgeous clothes, including previously owned pieces at fantastic…read moreprices. I bought all of this for $30!

Bonnie has the best pieces! Very unique items and the store is well kept! Customer service is…read moreprofessional also. She has a seamstress available for your tailoring needs.