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    Itsy Bitsy Zone

    4.5 (17 reviews)
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    Updated 3 months ago

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    Adrienne C.

    I just got home from visiting The Itsy Bitsy Zone with my 1.5 y.o. It was fantastic! The space is SUPER clean and well maintained. Most toys are natural wood so visually it's not overwhelming either. They have a huge play kitchen area complete with a farmers market stand and kid height table, a super cool boat, a corner with foam blocks, a rock climbing structure, some trampoline style jumpers, and the most beautiful wooden indoor climbing structure I've seen. If you're unfamiliar with Cedarworks playsets I highly suggest you seek one out. They have two restrooms and a large kitchen space (with a sink!) so the kids can have lunch. Next to that there's another smaller room used for music class and then opened up for free play as well. After music they had one of those mini roller coasters and a small bounce house set up. The music class was a lot of fun, complete with dancing, bubbles, instruments and a disco ball. I can totally see why the kids love it. I hadn't intended on joining but we could hear the previous class through the doors and couldn't resist. It was 45 minutes long. Madeleine was absolutely incredible as well. So kind and welcoming, you could tell she loves what she does. I hope I meet many more people like her! All in all we spent $22, which to be honest, is way more than I want to be spending on something like this. But $22 covers music class and play for the entire day so you can come back after nap time. If we hadn't done the music class it would have only been $12. And maybe I'm being cheap but I think that's a little high too, though it's totally in range with every other place we've been to like this. We'll definitely be going back, but I'm not sure we'll be doing music class again solely because of the price.

    Alisha G.

    ABSOLUTELY WONDERFUL! We had my son's second birthday party there this past weekend & it was perfect. Madeleine made sure everything was taken care of so this (pregnant) mama & my husband could enjoy the party with our guests. We had 12 kiddos & lots of adults, the space is plenty big enough for play time and a great setup for lunch/cake! We just brought in decorations/supplies/had pizza delivered, Madeleine set it all up & then cleaned/organized it for us so it was very easy to put it in the car and go. Everyone commented about how cute the place was & how much fun their little one had! I highly recommend booking a party for your toddler with Itsy Bitsy Zone!

    I had to cancel my daughters 6th birthday party due to the COVID 19 crisis. My daughter said she understood and handled it really well for a 5 going on 6 year old. But I felt awful!! I found Itsy Bitsy Zone on Facebook and for a reasonable price, they drove to my home with Minnie Mouse and a boom box! They played 3 songs plus Happy Birthday. My daughter and 3 other neighborhood friends had 15 minutes of fun dancing (in their own dance space, about 6 feet apart) with Minnie. I'm sure my daughter will never forget this birthday! Thank you Itsy Bitsy Zone for offering this service during such a tough time for all.

    Enjoying her time at Itsy Bitsy!

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    Ask the Community - Itsy Bitsy Zone

    Review Highlights - Itsy Bitsy Zone

    So kind and welcoming, you could tell she loves what she does.

    Mentioned in 2 reviews

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    An employee with BLUE HAIR approached me multiple times in a confrontational manner. First, she…read moretold me her manager had instructed her to speak with me. She later claimed I had signed a waiver stating I could not record. After reviewing the waiver I signed online, I found no such policy. She then returned and said she had just read it on the computer and wanted me to come to the computer with her. I declined because I had already reviewed the waiver myself. After these interactions, the employee continued walking around me, repeatedly looking at me and giving me dirty looks. Her behavior made me feel singled out, intimidated, and uncomfortable. Instead of de-escalating the situation, her repeated interactions increased my concern. I called to report what had happened and was told someone would contact me. More than an hour passed without a response while I was still at the facility. During that time, the employee remained there, which made me feel unsafe leaving. I became concerned about whether she had access to my personal information or information about my vehicle. I do not know whether she does, but the situation caused me significant

    Follow Up Review Response: I see the business responded to…read moremy comment and I applaud and appreciate them being responsive to feedback. I do want to reiterate that my experience could have gone very differently with a "I'm sorry that there was confusion about when you'd be able to access the room. I can see how that might be frustrating. We will do everything we can to get you access to the room as soon as possible." Nothing like this was ever said. We were told the room is in use and the room is being cleaned and then we were admitted. We were admitted before the stated contract time but the reason I choose to still provide feedback about the experience is b/c while contract language says "jump time 1-2, room time 2-3" there was also email guidance about what could be brought in and how access to the room could be granted upon arrival to decorate and set up, which lead to my confusion. Also EVERY other party we have attended there and I'd say it's over 5 we had access to the room no fewer than 30+ minutes prior to "room time" or before the end of "jump time" however you want to phrase it. There's a difference between being contractually "in the right" and providing quality customer service. It's true it said room time 2-3 but it did not say no access will be provided to the room prior to that time and did have conflicting guidance in emails about access to decorate, etc. Lastly, based on the comment about being dissatisfied with the outcome, I want to be clear the only "resolution" or "outcome" I was looking for was room access, which we eventually received and we expressed our appreciation for your party planner with both words of gratitude, tip, and assisting her in getting all the items upstairs. But the outcome we never received, which appears we won't, was an acknowledgment of our feelings or even a bit of empathy for the confusion we had and the frustration we felt. Maybe it was entirely my fault to misunderstand email language about set up and base my expectations on past experiences, but all it would have taken was a simple "I'm sorry there's confusion. I see how that could be frustrating. We will do what we can to get you access as soon as possible." That's all I needed...

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    Itsy Bitsy Zone - indoor_playcenter - Updated August 2026

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