TERRIBLE EXPERIENCE WILL NOT BE BACK!!! I came in to get a soak off and a full gel x set because…read morethe day before I got an acrylic set at another salon and the application was all wrong (acrylic on my cuticles/scraped with the drill a few times). I told this lady about what happened the day before as we analyzed my nails and told her to be careful around my cuticles/skin bc I was scraped a few times. She agreed to be careful and that she would fix my nails so I felt good about it. Fast forward to the soak off and the first immediate red flag was that she kept trying to find a way to pop off my nails. (Mind you I got them done the DAY BEFORE so they weren't even worn down to where that could've worked.) I told her I did not want her to pop them off and that they could just soak. She refused to just let my hands soak for the proper amount of time and kept taking them out every 3 mins to drill. Fine no problem I know this is how some salons do it for time sake. Then she hit my skin with the drill and I was actively bleeding. Like not a small break in the skin it was a whole scratch with blood. Instead of treating where she cut me, she continued to try to put my nail back in the acetone. I told her multiple times that it was burning. I had to ASK her to put something on it to stop the bleeding. After that I told her I no longer wanted the full set, I just wanted to finish the soak off because at this point, my nails need to heal before I do anything else. She then CONTINUES TO TRY TO POP THE TIP OFF THE NAIL THAT IS ALREADY BLEEDING. I asked her is there a particular reason she couldn't just drill the remaining acrylic off? And she said "I'm popping it off bc the acrylic is thick"... so she tries again and I literally feel my natural nail split from her trying to wedge the other tip between my nail and the acrylic. It hurt so bad I pulled my hand back as a reflex. At that point it just told her nevermind and left. Worst experience ever. If I could give 0 stars i would. Left a photo of my nails when I left.

STOOOPP bouncing around nail shops getting less than mediocre or "ok" nails that are messy , break…read moreand .... when for the same reasonable price you can great service in a clean place that really does go beyond to meet your needs ! I am in love with my nails everytime I leave here and literally drive two hours and pass up 30 shops each time because they are worth it !!!!

Love my nails!!! Very friendly and professional! Will definitely be back! Clean and moved quickly…read moreand professional

I always receive astronomically great professional top tier service from Cam. She has been my nail…read moretech for 11 years straight. I wouldn't change nail techs for a cheaper price.​

absolute assholes, not very radiant energy. hey my nails look good though. SILENT the whole…read moreappointmen. and hostile scoffs the whole time or making you seem like and inconveinence to there time, like they arent the ones getting paid.

This place is great! They take care of you in a timely manner, polish always looks on point,…read moreartwork as well, plus customer service and prices are always great and reasonable.

This was my first time ever going to this place, their customer service was terrible I do not…read morerecommend at all. The polish have air bubbles in it, the shaping was terrible and their vibes were off.

This is my go to nail shop since it is close to my job. So far it is a good spot to get the job…read moredone. They do have a variety of colors of shellac and a regular polish. However, they do not do some of the current trends that people like (dip, designs, sculpture, etc.). They are located in the heart of a shopping center in Frayser and it can sometimes be crowded and a lot of activity going on outside of the shop, but I'm cool with it because I am familiar with the neighborhood. Their prices are reasonable. I can say that they get the job done on my manicure and pedicure; so I will continue to go!

I've enjoyed the new management team. The environment is relaxing and my gel nails lasted over 2…read moreweeks, I'm impressed! I'll definitely return to get my pedi and mani here.

I am NEEEEEEEEEEEEEEEVER disappointed when I patronize Pro Nails in West Memphis. Been patronizing…read morethis location since I was in the 10th grade! Since I have moved to Mississippi, it's really hard to find the type of service I was accustomed to. In the year since I've been here in MS, I've only had my nails done 4 times...you know I was trying to give the business MY business...and thought by giving them at least a chance that I would be okay with it.....well guess what....NOOOOOOO I was not happy at all, and it was right then and there that I made the conscientious decision to just wait until I can get back to Pro Nails in West Memphis...to make a long story short...Wes and Tammy are a dynamic duo...Wes does my ombre nails just like I want them...he never fails (he also lets me experiment...and if I don't like it, he just starts over) and Tammy keeps these eyebrows from looking like a woolly worm. No matter where I decide to move in the world...I will definitely make my way to Pro Nail located in the West of Memphis, AR.

STOP GOING TO PRONAILS. They are manipulating the customers by charging an extra $20 for gel polish…read moreclaiming they do not have regular polish. The problem is they tell you after they have started on your nails. How would they feel if we allow them to do the services and then say I do not have any enough money. They will call the police on you. The majority of people supporting this place are AFRICAN-AMERICAN women and we work too damn hard for our money. THIS IS SOME BS!!!!! I do not appreciate this and will never go again. I paid $20 for some nail polish and was not told until after they did my toes and started on my nails. They know people will not want to get up in the middle of the services. PLEASE DO NOT SUPPORT PRONAILS IN WEST MEMPHIS BY KROGER!!!