I went in and got a powder dip manicure and two days later they started to chip and peel. When I went back a few Days later, which was less than a week to have them fixed I was met with anger by the owner. She not only treated me poorly, but while I tried to whisper, so not to advise anybody else what was going on She decided to escalate it and talk loud. She told me I didn't know what I was talking about and powder dip doesn't last. I have had powdered dip for many years at my normal salon which always last me a minimum three weeks no issues. She would not let anybody else do my nails she made me use the woman who did the poor job. I allowed her to fix the nails. And again, two days later, they're all peeling. Obviously, I would never go back here again. There was something wrong with either their products or their setting machines . The pictures show exactly how poor of a job this was. What I don't understand is how an owner of a business immediately leads with anger. I dropped $90 that day for a pedicure and a powdered dip I tip 20% and yet I was treated like garbage. There aren't many places where I am to get my nails done for the summer but this Would Not be the place to go. I'd rather drive a little further and be appreciated as a consumer and a customer. read more

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Ivy Top nails is absolutely the best!!! The whole staff is amazing, vert professional and everyone is treated like family Tina is such a kind person and cares about her customers E.Hughes read more

It's a small business so I hate leaving a bad review. But you have to treat your customers better and fairly, no matter which service they request. Once they heard I didn't want a gel manicure, their attitude changed and they seemed annoyed. The job itself was sloppy and it truly hurt my fingers. The manicurist was trying to upsell the top coat during the service, saying that she could apply a special one for $2 or an even better one for $5. Then she took me to the dryer and said goodbye without explaining how long I needed to stay there or anything. A disappointing experience. read more

Amazing quality. Super nice and Tom was excellent. I will be stopping by in 2 weeks . read more

Ivy Top Nails - Full Gel set .. perfect ! - Nail Salons Near Me - Monticello, New York

I remember coming to this nail salon for a pedicure mainly because it was the closest option to me at the time. The technician rushed through the entire pedicure, cut my nails way too short even though I clearly told him not to, and the overall service felt careless. While he did spend time on the leg and foot massage, it was extremely aggressive and uncomfortable rather than relaxing. When it was finally over, I was shocked to be charged $100 for a pedicure without tip. I've paid $50 or $60 at most for a gel pedicure at other salons and for much better service, so the price here was not worth the experience at all. read more

I discovered Ivy nail salon about 8 months ago. This place is wonderful for so many reasons. The 1st thing you notice when you walk in is that it is very clean & spacious. And, you always get treated with a positive attitude - and often a smile. The entire staff are friendly and very helpful too. They even accommodate the late comers who get out of work a bit later. Thank you Ivy Nails. Patricia read more

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I am extremely pleased with the service at Ivy Top Nails. I have been there several times over the past few years and they do a wonderful job on manicures and pedicures (that's all I have ever got done). They have a full staff and try very hard not to make you wait. I give it a 5 stars and suggest you definitely give them a try; you will be pleased! read more

Anne did a fill on my acrylics and she saw the terrible work I had before by a different salon. she did my nails sooo good! Tina did my daughter's nails and she was so amazing and she did such a great job on a 4 year olds nails! 10/10 already making my next appointment read more

I went and got my nails done and the gentleman that did them was Awesome and my nails turned out to be Flawless, I was relaxed the whole time thank you again read more

Clean, friendly and always does a great job! I go regularly. Their prices are decent for main's,pedis and waxing.

Be forewarned! The worst manicure I have ever had. Not only did the manicurist make me bleed when she cut my cuticles, she didn't even apologize when she did it! She also used an electric file on the tops of my perfect nails when I was just having a regular manicure. I have never had gels and my nail beds were always pink and in excellent shape. Now they have white marks on four of my nails on my left hand and they show through with clear polish, which is what I usually wear. I would never recommend this place and can't fathom why anyone would go to anyplace that would have such an inexperienced manicurist working for them. I have to wonder if she even has a license. read more

Don't go to this salon. Went with my family member this week and the manicurist was horrible. Not sure how she got your license. Horrible. Do not go to this shop .. there are others in the area, but we were in a hurry. read more

I had an appointment but they still made me wait. To say that the receptionist was rude was an understatement. I will never be coming back to this place again. read more

I have been a customer for many years. In fact, when friends ask me what I would like as a gift, I suggest Ivy Top. I just returned from my first visit there since the pandemic started. I had 2 gift certificates totaling $248. They accepted one for my current visit, but told me the balance would not be honored ($203) since it was over a year old. I explained that I could not use it until I received my Covid vaccine. (I am over 70 years old.) They did not care and did not factor in the pandemic as an extenuating circumstance. I made it clear they have just lost a long time customer. (After reading some of the other reviews, it is clear they are not concerned about customer loyalty.) I recommend other establishments that value long time customers. read more

Last night I went to get a fill. I have not been to ivy top in a year or so. I use to go often but stopped since my nails would break or chip just a day or two after getting them done , a few times even the same day of service. Jump forward a year I go to get a fill since my nail lady I drive to 30 minutes away was not in so I said let me go local to get a fill its just a fill no big deal. The lady that runs the place tells me to sit in seat 9 . I do , the desk has the nail techs garbage from her lunch thrown all over it. However she is helping someone else with another service . ( but not respectful of the woman who runs the show to sit me there and walk away after seeing what she was sitting me in. That's not even why I'm here writing a review but I should have seen where this was going. My nail tech finally came over. She starts . She is shaking so much I was like to myself oh no how is she going to do this without a steady hand. sure enough I can't even tell you how many times the nail drill went off my nail and into my skin. Painful but I tried to be positive in my head that it was going to work out. We get to the point when you wash your hands which is good because I'm literally bleeding from all the little cuts from her drill. I notice before I go wash my hands my corners of my nails are still sharp and I did ask at the bring please round the corners since I have a newborn I don't want to scratch her. She kindly says o okay .and files them again but then sprays my hands with nail polish or alcohol I'm assuming was in the spray bottle. I was like o okay for the cuts. but no , when I said okay I'll go wash my hands now she said no I sprayed your nails for clean washing my hands would take too long now . I'm guessing because I had her file a request I had made at the being of service. I kindly said no big deal while you get the polish I will wash my hands. -polish was layered so thick -the thick polish was all over my nail beds and even on my finger tips on the other side of my hand that she then grabbed a nail file and filed my actual skin to get it off I was shocked! - she layered on polish on my thumb over and over again i didn't know why until I left. a small bristle from her brush was on my nail and she was trying to cover it up with polish rather then removing it. - every nail on the right hand was missing polish on the sides that she had to redo. The experience was terrible . I go pay and just get out of there. She tells me $45. The sign says $35 , they are charging me $10 for the polish. when I questioned it , it's because I have gel which is fine I go to a salon that chargers $5 to cut down your nails but it's clearly stated on the price sheet . However no where on ivy tops price sheet does it state a gel fill different for a fill. Another customer there said she had to question it the last time too. Whatever happy to pay it but the experience and services was just upsetting. If a charge can be placed without clearly stating the correct service then I should have charged for $5 for every time that nail drive went off my nail and cut my nail beds . My fill would have been free! read more

A nice Salon where you can do your Gel Nails and Pedi. They also offer many other varieties of nail jobs. The owner is Joy and she clearly knows what she's doing. However, you'll need to ask for the cuticle removal if you want them to be done as that is an option. Otherwise I recommend this place. read more

Ivy Top Nails - Gel Nails - Nail Salons Near Me - Monticello, New York

Here's the work of Ivy top nails This is what $40 gets you. My daughters had both got pedicures Done here today. When my daughter asked for a refund a partial refund the owner Tina of this shit hole She replied very rudely no refunds and didn't even acknowledge or look up. She told us to come back at three which we did and when we returned she told us she's calling 911 on us. So she proceeded to call 911 and we waited for the officers outside. The officers replied that she has done this in the past. I think the police have bigger and better things to attend than something so petty. The owner of this company should be ashamed of herself if this is how she runs her business. Whatever happened to the customer is always right. Not to mention this place is just absolutely filthy and dirty. read more

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I called just to ask for prices & they were very rude about it. They didn't even let me finish talking and hung up on me. I've been here about two times just as a walk in & this time i wanted to compare prices & they hung up. Will NOT go here again! read more

Came here to get my acrylics taken off and a dip powder manicure. I didn't even make it to get the dip manicure. When getting my acrylics taken off, the worker tina just started by cutting off the tips with cuticle cutters, and then preceded to just RIP OFF my entire acrylic nail. She didn't file, drill or even SOAK my nails. Just completely started ripping them off. It hurt so bad and my nails were in excruciating pain. After that, I simply paid, mind you it was $15 to just have my nails ripped off, and I left. I will never be going back here. If I wanted to just have my nails completely ripped off of my nail bed, I could have stayed at home. It was so ridiculous and I couldn't believe a nail salon would do that, knowing how damaging it is to you nails. Absolutely horrible. They have lost a loyal customer. read more

The first time I walked in was last week. Very clean, all covid precautions are being taken... temperatures, every other seat is occupied. Women are very friendly. Now here is the but!!!! 45.00 dollars for gel manicure fill in, 5 dollars for coffin shape and additional 5 dollars for mood polish. I understand every charge but the coffin shape. Didn't argue. Went back today to fix a broken nail. Wish I could show photos... 10.00 to fix nail and its not shaped at all like the other 9 fingers. read more

Gave them another try after she was rude and wouldn't honor my gift certificate since it was over a few days. I go in for a nail appointment and they give me a man tech I say politely I would rather a lady and they talk in Chinese over me and make me wait... my wait is 40 minutes and they take all kinds of walk-ins and I'm still waiting. I ask why and she starts yelling at me rude woman. I walked out no sense going back. No more try's for them read more

Horrible experience a guy sitting at chair 6 did my nails not satisfied with my nails at all Tina is the manger boss what Eva n was rude n not willing to fix the job went out very upset will Neva go there again went to rainbow nails were They did an excellent job read more

Rude and extremely disrespectful to my 85 year old mother. I will never go back.

I'm obsessed with my nails! Every other salon I've been to always messed up my nails. This is the first time I actually left the nail salon without thinking about how I'm gonna fix them at home. They are beautiful and the salon was so clean and big and the music was awesome. Made me feel right at home. Excellent customer service! I'll definitely be coming back and bring friends! read more

Ivy Top Nails - Nail Salons Near Me - Monticello, New York

I went in for a basic gel manicure. When removing the old gel from my last manicure ( done elsewhere) The nail tech used a cuticle pusher to scrape off my half soaked off gels. (Uncomfortable)..Then continued to clip my cuticles, I left with 3 bleeding fingers ( no exaggeration).she also filed a side of 1 finger till it bled. 6 hours later my fingers are still sore. I wouldn't go back here for free. read more

Ivy Top Nails - Nail Salons Near Me - Monticello, New York

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If I could give 0 stars I would. This place is a joke if you want to get anything done go else where. They are horrible they don't know how to simple paint nails. read more

I have been to several places looking for a good gel manicure since I have been up in Monticello for the past few months. I finally found it! Mimi did an amazing job my gel manicure came out perfect, I also got an eyebrow wax lip wax and 15 minute massage that was to die for. This is my new go to nail salon. Thank you so much it was a wonderful experience read more

Extremely happy with the service I received. I had gotten my nails done at another place less than a week ago and they all popped off, went here to get them fixed and Ivy did such an amazing job. I've never gotten so many compliments on my nails before. read more

Ivy Top Nails - Nail Salons Near Me - Monticello, New York

Not the cleanest of places. There's only one person that seems to be able to do nails well. I never had fungus on my toe in my life until I went there. read more

DO NOT GO HERE. I went here to get my legs waxed- what a horrible and painful experience. First, she walks in the room ON FACETIME to start waxing thinking she's doing my brows. Poor communication on their part- I stated multiple times what I wanted don'e. She did not prep my skin nor use gloves and was blowing on the stick with wax- SUPER unsanitary. The woman worked in about one inch increments, applying the wax in the wrong direction, pulling slowly, not holding my skin tight and missed the whole front of my right shin. When I left I had chunks of wax all over my legs and my feet from her just wiping baby oil on me briefly. Then I was charged $10 extra for her getting my bikini line, which I kept telling her "no". Completely ignored. I have gotten acrylics here, dip powder, pedicures.. everything I've seen them they do is 100% unsanitary. The setup in the wax room is horrid. I didn't expect much since I've had only bad experiences before, but I didn't expect it to be so bad and I was pinch so I had to settle. On top of this, everyone is entirely unprofessional and flat out rude. Oh! and they don't allow appointments unless you're a long time customer ( in my opinion-surprised they have any). read more

Tried this place out for the first time and I felt like I was in a factory being churned out as fast as could be. I should have taken my gut instinct to leave when I walked in. I waited for 40 minutes to get my nails done, they put me in a chair after 30 waited another 15 all while the time to actually do my nails was probably 10 minutes. My gel manicure is very clumpy and uneven and the lengths and shapes of my nails are inconsistent. Also cut my cuticles so deep and forcefully that I started to bleed, her response was a snarky "Sorryyy". She also was collecting cash and checking everyone else out in the middle of doing my nails, which felt extra unsanitary. Won't be back here again. read more

First time here and experience was great. When I sat down for a spa pedicure, water was cold at first, therefore the manager/owner got up from her station to check on it and to make sure I had warm water for my pedicure...definitely awesome customer service. I was very happy with my gel manicure too...I'll definitely be coming back...no more driving an hour to get my Mani/pedi/brows done!! read more

No, just, no. Crap service, crap personalities, crap work. Money scheming, and they'll try to play you like you're stupid. If you say anything about the prices, they'll start speaking about you in their language like you don't know, giggling little school girls. BAD business period. Never returning, walked out before even sitting down. read more

I went for my 6:30pm appointment for a fill with the owner, Tina. I was sat at her station by 6:35pm and I was done by 6:55pm. I go to Tina because she normally does amazing work. Today she rushed through my manicure and I left with uneven nails, untouched cuticles minus the portion she cut after my manicure was complete and therefore made me bleed. When I asked her to rectify the situation and fix my nails another day (as I didn't want my nails filed after I was already bleeding) she told me I "should have said something right away". I paid her and left a tip but will never be back again. read more

Nails still sore. Tina wasn't going to do anything to my cuticles (a normal part of any manicure), until I asked--and then she clipped them till they bled. She was very distracted and did inferior work. Also, very unsanitary. read more

I have been to this salon a few times and each time something has gone wrong and I was disappointed- but this last time was the last straw for me. The woman who did my manicure and pedicure hardly even looked at my nails as she did them. She was so aggressive and vigorous while clipping and filing that she sliced my pinky finger open and it would not stop bleeding. When she tried to put some strange liquid on the wound I drew my hand back to ask what it was and she continued to put it on me despite me saying no. I work in healthcare and a laceration on my hand is a portal for infection which is exactly what happened- the wound became red and swollen and very painful within 24 hours. They took $10 off my bill ($105) but said it was not because they hurt me but rather because they used gel polish instead of powder like I had asked for and basically conned me into getting a more expensive service. My nails turned out terrible and sloppy and bulky and just honestly awful. This is actually the first time I have ever written a review for any company ever- that's how terrible my experience was. I felt the need to share this with others because nail salons are a dime a dozen so please do not waste your time at this dirty, disrespectful, money grubbing establishment. I certainly will never go back. read more

This salon used to be my favorite place to get my nails done. Last time I went there my cuticles were completely destroyed. The owner was riding a bike around the salon... read more