Decent outlet location, but I hate backtracking. I walked the entire length then had to walk back…read moreto get to my car. I'd rather there be two paths or a circle so I didn't feel like I was backtracking. It was also close to 100 degrees in April, so that was unexpected. There were lots of stores here and I checked out what they had, but nothing caught my fancy that was worthy enough to try and figure out how to pack to get home. That's the bummer while shopping on a trip. These outlets are probably better if you have a particular store in mind or just want to get some steps in while shopping. Or hit the food court (I didn't visit)

Have been shopping at these Premium Outlets for over 2 decades now. A whole lot has changed over…read morethe years. But my favorite stores are still AE, A&F, Banana Republic, J. Crew, Lids, NIKE, and Under Armour Factory Outlet. Great deals at those retail stores every time I visit!! Always find the fashion styles and latest trends that I like and am interested in. All modern looking for very reasonable prices! The latest visit to this shopping center was on Thursday, 12/11/2025. It wasn't too crowded since it was a weekday and it was also freezing cold! Found some good deals and had a very good shopping experience overall. For the most part, it was an enjoyable trip.

Nice store but doors locked more than 15 minutes early, March 9. Selection is ok though so that's…read morefine.

Great outlet, super organized helpful staff....but and it's a big BUT if you are buying a gift for…read moresomeone the return policy is horrible. Horrible in the time limit, 2 weeks (better live close by) so if you buy something on May 1st for your friend's birthday on May 14th you are shit outta luck If it doesn't fit or they don't like it. Let's assume you are buying a gift last minute for a friend, buy it on May 1st, give it to them on the 2nd and again, it doesn't fit, they don't like it whatever, you go to return on May 3rd and you can only exchange it. You can only exchange it while you are there. Not get a credit back to your form of payment, not even get a giftcard. You are shit out of luck again because you're friend is at work, you work, but no that is your only option. Total BS way to run a retail store even an outlet.

I don't right negative reviews but the store manager Karina's behavior and customer service was so…read morebad which forced me to write this review. Worst customer experience ever. I would never shop at this location again.

Ode to Michael Kors: "That was so Paris hooker 50's."…read more"I think she looked like $29.99 prom." "I feel like a pope at a sex club." "She looks like Barefoot Appalachain Lil' Abner Barbie." Oh Michael Kors, you have always been entertaining. I'm not huge on MK bags, but I do love his shoes and clothing. I always find something wonderful at the MK outlet. And usually for a great price. Totally worth a stop.

I felt heavily pressured by salespeople while trying to shop at the outlet. Assured I could not…read morefind a better price, I was talked into buying an All Clad induction compatible stockpot. It was in an area that said 50% off cookware plus additional 20% off, but upon checking out, found that it was misplaced and was half off with no additional discount. Foolishly, I thought that I could return it if I found a better price elsewhere. On Amazon, I found the stockpot plus the steamer insert for thirty dollars less than i paid at the Williams-Sonoma Outlet. I thought I would just return it but found they do not accept any returns!!! Who does that today? I guess Williams-Sonoma. I will not return as I learned their prices are not actually better than elsewhere....and I can return things elsewhere!

I shop often at WS. I bought ~$450 worth of stuff last week and when I got home a bit away we…read morenoticed I'd accidentally bought two pepper grinders and not one of each. I went back today and the woman with whom I spoke (light skin, shoulder length silver hair) was so dismissive had absolutely no care about customers, adamantly telling me that she wouldn't deviate from the store policy of not exchanges nor returns. She had absolutely no want to help an honest mistake and just pointed to a small-print paper on the checkout area - I didn't see it when checking out! And, nobody, when checking out, made this clear to me. It was an expensive salt/pepper shaker set and I deserved better!

Visited this NIKE outlet store and found deals on apparel, shoes and other products. The store…read moreseemed sufficiently staffed and with good inventory. Liked the sales going on! 30-50%, depending on the specific item. Bought a nice training hoodie that was on sale. Good customer service at the checkout register.

With a good selection of Nike products and helpful staff, this is our go-to athletics wear store…read more Both my son and daughter live in their Nikes so we're usually here several times a year. Keep in mind this is an outlet so merchandise is generally last season not the latest and greatest but the prices are good and the quality is excellent. Plenty of parking is available and lots of other shopping in the mall if you're looking to make a day of it.

Just wanted to thank Tanika, a salesperson, who took a lot of time to help me thread the needle in…read moreall the different size options (Classic, Custom, Slim). I admittedly have a weird shaped body and have always struggled with the sizes. Tanika came up with a pitch-perfect strategy for me. I bought six shirts and just got home. They are all the best fitting Ralph Lauren things I have ever purchased. Thanks, Tanika. Hope the word gets back to you. Thanks for going the extra mile for me.

Of all the outlets that has Polo. This is my favorite location. I'll never understand why at some…read morelocations , employees act some type of way. I was looking for the beach towel with the cute Polo teddy bear. Now, I didn't have time to do a scavenger hunt to find this towel. I asked this nice employees, I forgot her name, but she took me straight to the few towels they had left. I then looked at some of the polo tees and got a few tees. Some of the stuff is expensive even though they are an outlet. However the customer service is on point. Clarksburg location and Hagerstown please take notes. I'll definitely come back during the holidays.

My friend and I have given this Coach location two chances, and both visits were extremely…read moredisappointing. On our first visit, as we were heading out, a staff member stopped us and acted like we were trying to steal a coach bag-- We walked in with our older Coach bags, and the same staff member who later accused us of stealing had actually seen us come in with them and even complimented them. It was embarrassing and completely uncalled for. We decided to give the store another try, but the second visit wasn't any better. When we simply asked if a bag we were interested in was available in the back preferably one wrapped up and untouched (the one on the floor was scratched up and creased), the associate a white lady we spoke to gave us attitude. Then at checkout, the cashier a tall black lady raised her voice at us just because we said no when she asked if anyone had helped us, and again when we declined to sign up for their program. Giving us attitude and talking to us like we were children telling us if anything breaks they won't do anything about it. Overall, the customer service here has been consistently rude and unprofessional. We love Coach products, but after two negative experiences, we definitely won't be returning to this location.

Big shout out to this location. I bought a cute little purse just before thanksgiving. I've had…read morecoach purses for many years and never had an issue. Well sadly with the bag I bought the hardware on the strap broke making the strap unusable. Well they have a one year warranty on their items. So I brought the bag back they were super helpful. Keep in mind sent up an account with them as I lost my receipt they were able to pull up the info from my purchase from my phone number. They offered me a full refund or said I could pick something else out. As luck would have it they had the same bag, same color so I just exchanged it. I was glad they stood behind their products and the staff was friendly and helpful.

I love their selection of handbags, so I try to come out at least once a year to see if they have…read morenew styles. They have mostly the same styles from my last visit and some new seasonal styles. There were some great sales going on, but I'm there just for the bags...specifically crossbody bags. The store itself is a little small and can get crowded. Always remember to ask for a brand new bag from the back!!

Wow! Pretty good stuff in a pretty small shop!!…read more Price: Great! Variety: Good. Customer service: Good. Parking: Free. Location: Good for shopping:)

Best shoes I have ever owned. I love they are made in America and offer larger and wider sizes. I…read morehighly recommend them.

Did not have wide withs in stock . Didn't ask about my feet . I'm an over pronater, flat feet, need…read moremaximum stability and cushioning

Actually called this specific UA Factory House outlet store to inquire about their Headphones and…read moreif they were part of the 50% sale. When I called prior to visiting, the kind female employee said the store had 3 remaining. So, I requested to have 2 saved, so that I could purchase them. She confirmed my ask. When I dropped by the store an hour later, the 2 Headphones were indeed saved under my name! I waited in line and asked the young guy at the register that I had come to pick up the UA Headphones. He got them for me and I was able to pay for them using my Rewards discount as well. Was very happy with my purchase and customer service experience!!!

Stopped by Under Armour with my son on a recent vacation shopping excursion. I figured outlet…read morestores were a scam, so I went to investigate first hand. It turns out that the prices in a lot of the stores were very reasonable. At Under Armour, the prices were pretty high because of the name brand. There was a rack with a bunch of athletic shirts on it that said $24.99. I looked at the original price on the tags and they said $49.99. Half off sounded like a good deal to me, so I told my son to grab a pair of shorts to go with the shirt, which he did. When we got to the register, the shorts rang up correctly at $14.99 and the shirt rang up as $49.99. I pointed out the rack that was labeled $24.99 and the cashier called his manager over to manually override the price, which he did without hesitation. There was a good selection of items, but they need to get their prices right.