I can't thank Shawn Streittmatter at Boubin (www.boubin.com) enough for his exceptional service and…read morededication. Over the holidays, my Jeep Wrangler's heater core went bad, leaving me in a tough spot. Shawn went above and beyond--offering not only to fix my Jeep but to meet me halfway between Texas and Iowa to ensure I could get home safely. His commitment to customer care and genuine concern for my situation is something you don't come across often. If you're looking for a team that truly cares, Boubin and Shawn are the ones to trust. Highly recommend!

This is the best store of its kind in waterloo. Shaun is a great guy. He explains things until you…read moreunderstand everything your getting done. If Rocky is still there I give him big props too. I don't know anyone else there but I can say I have never had a problem with my stuff after it was fixed. Yes the is some people a little cheaper but, you get what you pay for. And it don't amount to much more with a store of the same calabor. I swear to God I am a real long term customer. 35+ years going there. And I only go there no more than 1 time a year. But they treat me like im a high dollar customer. So I'm going to say to Shaun. "Bro you run a great shop". O and also the service is 2nd to none.

Needed repair after I backed into my husband's truck. Excellent! Great communications, work…read morecompleted in timely manner, perfect repair, easy to work with, car returned cleaned inside and out! Truck will be repaired there too. Is the 2nd time we have needed work done there-each time is above expectations.

These guys are amazing! After being hit by a driver who ran a stop sign, we were feeling…read morefrustrated, dealing with insurance companies and other body shops. They gave me solid advice and did an awesome job fixing our car. I would 100% recommend! Trustworthy and talented!

It was very easy to get a walk in estimate and they were quick to start work. Everyone was very…read morenice. Unfortunately the quality of the work was bad, the job had to be redone after I refused pick up. Poor sanding or bad paint drying. I am still unfortunately out of my vehicle as they re do the project.

Put wrong parts on a part specific car and was told that from day 1 arriving there. Showed proof…read morefrom Dodge specifically and either they ignored it and didn't read it or think they know it all. Totally messed up my car and changed major parts. Then lied. I have proof of it all. Legal steps are being took now. Check your cars everyone. Did nothing I asked or correct. Yet ignorantly won't acknowledge it.

They do good work, they charge a lot, fairly quick. open ALL THE TIME. great in a pinch.read more

Get tire patched there, bought tires from them and they were quick about the service and if they…read morewere busy, I had just the wheel so they could call me when finished. I like the prepping they do to the rim so that the next morning, the tire is not flat the rim was rusty or gummed up and let all the air out. Never have had to return for a redo.

Hi All, On Saturday the 30th of June I drove into Birdnow…read moreMotor Trade in Oelwein,IA. Here I was met by a very pleasant gentleman by the name of Cary Casteel. I explained to him exactly what I was looking for. My perfect vehicle needed to be a Ford Escape that was 4-wheel drive so I could make it to work through the snow drifts that Iowa loves to throw at us. He proceeded to show me the different ones that would meet my needs. Cary was very knowledgeable about the features and took the time to visit with me about each of them. During the test drive Cary actually let me sit in the back and drove me around so I could experience what my passengers would. We joked about it being like a scene from Driving Miss Daisy, lol. I made my decision that this was the place to buy from! While filing out all the paper work I met Jeremy Birdnow, he was very up beat and pleasant to speak with. I also would like to mention David Clayton, who finished up the financial end of this transaction. David explained in great detail about the warranty and what it included. He was also very friendly and made me feel very confident that I was making the right decision. To get to the point I feel this is the place to buy from if you are in need of a vehicle. They definitely treated me well! I will return!!!! Thanks Guys! I so appreciate how easy you made my buying experience. I now own a 2018 red Ford Escape... Diane Toussaint

Mark, I wanted to let you know that Kelly and I had both of our cars get some spring cleaning in…read moreyour detail shop. Wow, you would think they were brand new. My truck had an oil service and some recall work done as well. Kelly's car had a recall done too. Dick Kester brought us a loaner to use and was awesome in communicating and going above and beyond in customer service. You can expect to have all of our service business moving forward. I'm telling everyone about our experience. Thanks for calling this winter to ask for our service. That made the difference.

This is one of my favorite car washes - ever. In fact, if the darned thing wasn't so far out of the…read moreway all of the time, I'd definitely use it on a regular basis. I'm regularly near the Hy-Vee in the area, but it's another 10 minutes to drive to this location and back, so I really tend to only use this car wash if I'm driving by it. However, the car wash is pretty amazing. It's very clean and VERY modern. There's absolutely nothing about it that seems trashy or low-quality - which is pretty standard with a lot of car washes. Important for me, the car wash takes credit cards, and the pay station has always been accurate with absolutely no issues. It even has a video touch screen that includes vocal instructions about what to do. Don't worry - you can skip the instructions if you don't need them. Sometimes a lane might be closed off. It doesn't happen too often. The wash is a bit expensive - especially compared to other places. However, it's not insanely expensive, and for being one of the few modern, high-quality washes in town, I usually consider it worth it. It also doesn't have one of those "hold your tire!" spots that some washes do, and I hate those things. Just stay within the very vibrant yellow lines when driving in, and you'll be fine. It's always left my car very clean. Sometimes the drying doesn't dry like I'd like, but the cleaning itself has always been spotless and clean. It's always gotten all of the spots off of my car without any issue. The dryer has a count-down that's very visible for over a minute, so you can take your time going through the dryer if you want to try and get completely dry. There's regularly a line here unless you come through on non-busy hours. So be prepared for a bit of a wait. As long as the people themselves pay and go through promptly, though, it doesn't take that long to wait. Final thoughts: Good car wash and does exactly what it's supposed to do. Very modern and clean, and it's enjoyable to interact with. A bit expensive, so you'll have to determine if it's worth it for you.

I'm usually a kwik star car wash person but was close to happy hippo and there was no line so I…read morethought I would give it a try. I was immediately impressed with the video display on the payment kiosk as you drive up. Most car washes just have a crude display that you hit what wash you get this one had a video of a person talking to me. It helped to get me over the sticker shock of the prices. $13 for a car wash. Holy smokes. I picked the $10 option in the soft touch bay and was really happy. The wash bay was clean and my car was clean when done. It got all the soap thoroughly washed off which can be a problem at the other places I've went. I will be back.

Best service around! Went in for oil change, got right in and out. Great workers and friendly…read moreatmosphere. Law Enforcement and Military discounts. Guaranteed to love the service you get! I will not go anywhere else.

This is a very well main car wash. I have yet to have been here when something hasn't worked right…read more(and living in town for over 40 years, I've been hereva lot). Always a great place, and you can see the owner making his rounds there sometimes. Owner is also very nice. Too bad my van with ladder rack doesn't fit....dang near any car wash I town that it does fit, the equipment is always down. Do yourself a favor and use a car wash that's well maintained.