They were able to get me scheduled quickly after seeing my question online. Kind service with clear…read moreexplanation of what the issues were and what was immediate and what could wait. I appreciated the honesty and it is evident that customer service is valued. I will come back to this shop.

I can't say enough good things about JDs. This is the type of place I wish we had in our home town…read more We can enjoy our weekend after he helped us when no one else could. Please consider him your first choice when you need a repair because you will be 100% satisfied.

This is the place you should choose. Was passing through on vacation and had a needed repair…read morecompleted. Top value for the price and very experienced mechanics that know their trade inside and out. Thank you gentlemen! You got me on my way in a time of great need.

I went once for an inspection, which was quick and the second time to get my window motor replaced…read more Such a friendly staff, and the service was done very quickly. Jimmy is so personable and professional.

I think they provide a great service at great prices, they are friendly laid back people who get…read morethe job done quickly and efficientl, and if they can't they'll let you know.

I took my car here after it was making a noise. They replaced my pulleys and serpentine belt. The…read morecar was still making the noise and a couple days later it wouldnt start. It ended up the alternator was bad. We took it back to this shop and had it replaced. Went to pick it up and my car wouldn't start. We had to jump it off In the parking lot. I then replaced the battery. Not even 6 month later my alternator went out on my way to vacation. I was 5 hours away and had to stop and replace it. I called Marks when I got home and was told it was under warranty but they had to have the original one back. I explained to her I had to give it to the part store so avoid a fee. she told me without the original alternator they would not warranty it out, or refund me the cost of the new alternator. Do not waste your time with this business. They will not stand behind their work or the parts they replace. You want a good mechanic go see Chris at Blue Ridge Tire and Break at 336-846-8473.

Always able to get us in and get the work done in a timely manner. And at a reasonable price.read more

these people are a piece of shit I advise you not to park anywhere in Boone nc that don't say free…read moreparking in or public parking was not even in the restaurant three minutes the guy pulled up and just took my car charge me outrageous prices just to drop it just to drop . to the girl that was working inside saloon that said that's her company you're a piece of shit too

The staff at Blue Ridge Tire and Auto handled my car repair with a professional and timeliness…read moreapproach. I recommend this business based on there quality, promtness, and friendly atmosphere; along with fair pricing.

Went for services. Got some nice pictures of my truck and thought I got the services I requested…read moreand paid for. A few weeks later my truck was having issues so I went to my regular mechanic. In fixing the issue, he found that my filter was not changed and my oil was extremely dirty. Further, my dipstick was rusted away and had only half of it left. I'd expect if Blue Ridge actually did an oil change the filter would have been changed, the oil would not be nearly black, and they would have mentioned that my dipstick was rusted away (because who does an oil change without first checking the oil levels?). This revelation brought everything else they claimed to have done into question. My new tires are starting to wear like the old ones did so I suspect the alignment really didn't happen either. I don't know why they would treat me this way, and I don't care. I'm never going back there again as I have been given an alternative place for the services I went to Blue Ridge for, by people in the mechanic/tire industry that I know I can trust. Obviously Blue Ridge doesn't need my business and will be continuing without it. I suppose the $250 I spent was the cost of learning this valuable lesson.

I've had nothing but really wonderful experiences with this shop.For the past two years. Goes out…read moreof their way to help me with things.They don't even normally fix and they're very thorough and wonderful.

My husband got his truck transmission rebuilt here. After 2 times (because it dropped gears…read moreleaving the parking lot the first time) and $3700, we were told it was perfect, it wasn't going to have anymore issues. It started dropping gears again, about halfway home. It seems to me that he just talks a big game and talks you right out of your money, but doesn't really fix the problem.