What more can I say ..... I've had daughters in Boone Nc for…read morecollege. Living in the Free State of Florida! I live far away. Nathan's customer service and attention to details is amazing.. Thanks for all your help of 8 years straight..

Caring, friendly knowledgeable service with reasonable pricing!! I felt that the manager cared…read moreabout me and my car.

AWESOME service I had a nail in my tire and 2 hours before…read morewe had to check out of the hotel. They took me in fast, fixed the tire, put air in the other tires and charged me only $10. This when the other Boone tire stores were talking about huge waits and larger fees. THANKS!

Car heat wasn't working. Took it to them with the suspension that it was my heater core as the…read morepassenger floorboard was wet. I get a call saying there isn't anything wrong with the heater core but the other two things that were "broke" were "fixed". A week later, heat was still not working right so I took it back. Some wiring was wrong and it was "fixed" again. But it wasn't. Wasted $230 "fixing" my heat to find out that it was indeed a heater core. $1000 later, my heat now works. Do not recommend this place for anything other than simple fixes.

They were able to get me scheduled quickly after seeing my question online. Kind service with clear…read moreexplanation of what the issues were and what was immediate and what could wait. I appreciated the honesty and it is evident that customer service is valued. I will come back to this shop.

I can't say enough good things about JDs. This is the type of place I wish we had in our home town…read more We can enjoy our weekend after he helped us when no one else could. Please consider him your first choice when you need a repair because you will be 100% satisfied.

Great price and a very short wait in a tidy waiting room…read more Everyone was friendly and efficient. No complaints. Will definitely be a repeat customer.

Won't go anywhere else in Boone, so kind and explained everything to me. Treated me with respect…read moreand weren't dismissive like all the other places I've gone. They were really fast and checked my fluids. Had a TV to pass the time, didn't even finish an episode of the office Clean, had coffee and bouncy chairs.

Ive been holding off from writing this review because I needed confirmation that they actually…read moremessed my car up. I also have been seeing others open up about their experience at this shop on AppStateClassified so I decided I need to write my review so they dont mess up your car, and dont take advantage of someone else. I made an appointment fairly easy and when I showed up I was very uncomfortable with the atmosphere in the shop. They didnt even remember my appointment which also made me more nervous than I was originally. I had to remind them that I needed an oil change, a change of tires, and to check the brakes cause I just had them changed at Honda of Boone and they were LOUD. They took a few hours to do the oil change, gave me no updates. No one wore masks, except one guy who wore the flimsiest cloth upfront and coughed the whole time. I dont even know if he worked there cause he spent the whole trying to make conversation with me, but eventually went to the back. After a few hours they said they finished and I had to remind them I needed my tires changed because one of the tires were cracking. They only changed 2 of the tires and left the cracking ones oddly enough. When I went back to my car, my oil gauge still said 0% and they came to fix that, NEVER gave me a sticker on the windshield when I should get my oil changed, and my brakes squeaked louder than ever. After I went to a different shop to fix what they did turns out THEY PUT THE WRONG OIL IN MY CAR MAKING MY CAR PREFORM EXTREMELY LOUD. Ive been to a lot of very sketchy mechanics and this by far takes the cake.

Came in with 2 bent rims and in need of 1 tire. I called several shops and none of them wanted to…read moredo the work. They said it wasn't worth their time... Not here, guy said bring it over and let's see what we can do. They didn't have my tire in stock but where able to locate one and install it within the hour. As for the 2 rims, they only charged me to fix 1 as the other was really bad and did the best they could but suggested I replace it asap. Great work, fast work, even better prices.

Brad has worked on several of my Subarus and a couple of Toyotas as well over the years that he's…read morebeen in business up there at Brushy. He treats you right he communicates well the work is always done at a reasonable price. You can't go wrong by hiring Brad to do your work for you .

Great mechanic. Not only is Brad experienced and knows his trade, he is also honest,…read morestraightforward, trustworthy, conscientious and professional. Prices are fair also. On top of all, that he keeps a clean shop... always a good indication. Highly recommend!

Derrick is such a nice guy. He's very honest. Another mechanic told me I needed new brakes and I…read morewas afraid I was having issues with my 4wd but he told me my brakes and my 4wd were both in good condition. He's a good man that you can trust.

Derek Cook of 421 Auto service crashed and totaled my car…read more On 3/3/24 I dropped my vehicle off through the after hours key drop. After my car sat in the lot for four days with no work on it, on 3/8/24 Mr. Cook decided to take my car out for a test drive on the foggiest day of the season, and subsequently crashed and totaled my car. You may notice inside of the auto shop (if you choose to visit it) there is a sign posted that says to "never take a car out in unclear conditions" This was not previously posted and was only printed off and hung up after my car was crashed and totaled by 421 auto. I would not recommend 421 auto service and they have obviously lost my business. I am understanding enough to realize that this was simply a massive accident and a huge mistake on their part. However due to the fact that my ONLY asset is now gone, I do not feel it was handled properly and I do not feel I got justice. Morally speaking, Mr. Cook personally could have aided me in the process of getting a new vehicle. Please choose a different auto service to entrust your vehicle with.

Wow! Thought my daughter here while helping her move into her apartment. She was nervous about her…read morecar. Greg listened to her concerns and even taught her a few things about her car. I cannot recommend this place enough!!!

Just called about getting new breaks for my car (front and back) and was met with a condescending…read moreand rude man. We had bought the breaks to change ourselves and the wheel was stuck to the hub. To prevent messing anything up we decided to give good guys a call and was immediately spoken to as if I were stupid. First impressions matter and this one I wont forget.