To say that I'm thankful and grateful for J&D would be the understatement of the century.
My husband and I experienced a nightmare plumbing emergency yesterday, Christmas evening. The unseasonably arctic temperatures caused the pipe connected to our outdoor spigot to crack. It was enough to leak into our downstairs neighbor's closet. We live in the upstairs unit of a condo so we weren't sure where the leak originated. My husband and I had no choice but to shut off the water main for the rest of the night.
After searching via Google and seeing the positive experiences, we left a voicemail with J&D at 5:40pm ON Christmas and they responded within 2 minutes!! While they weren't able to get to us yesterday evening (absolutely understandable - we were just grateful for a callback) they assured us that someone would be here first thing Monday.
Sure enough, at 8:50 both Jeremy and Rocky showed up. They were able to access and fix the problem with both efficiency and diligence. The whole process took about two hours and that's including their journey to get a few extra supplies. They are so reasonable priced and we felt very comfortable with their job and demeanor as a whole. We now have plumbers that we can contact and that's worth it's weight in gold! Thank you so much! read more