I am sharing my experience to help others make an informed decision…read more I purchased a BMW SUV from VIP Auto, and since the time of purchase, the vehicle has had ongoing mechanical issues that have significantly affected its reliability. The vehicle has spent more time being repaired than driven. I made multiple attempts to have these issues addressed through VIP Auto, but I was turned away on several occasions or unable to receive consistent support. While one member of management did assist with some repairs, the overall condition of the vehicle at the time of sale raises serious concerns. After the purchase, I was informed by BMW service professionals that the vehicle showed signs consistent with prior accident-related damage, including observations made during service. This concern was also acknowledged in follow-up discussions. This information was not disclosed to me at the time of sale, and I was not provided with a vehicle history report such as a Carfax prior to completing my purchase. Additionally, there are visible areas on the vehicle that appear to have been repainted. This would have significantly impacted my decision to proceed. I also purchased an extended warranty, which I continue to pay for; however, it was extremely difficult to find a repair facility that accepted it. By the time I located a participating mechanic, much of the coverage period had been lost. After seeking service directly through BMW, I was presented with thousands of dollars in necessary repairs. Even with partial assistance from the dealership, I still incurred significant out-of-pocket expenses, including tires and ongoing repairs. To this day, the vehicle still requires service. In addition, I was placed into a high-interest loan and attempted to contact the salesperson regarding refinancing, but I did not receive a response. Due to the repeated mechanical issues, concerns regarding undisclosed prior damage, and ongoing financial burden, I have explored my rights under New Jersey consumer protection and lemon law guidelines. This has been an extremely difficult and costly experience. I strongly encourage anyone considering a purchase to obtain an independent inspection, review all vehicle history reports, and carefully evaluate warranty and financing terms before proceeding.

IF You want a car that runs, I suggest you do NOT buy a car from here…read more After they give you an insanely high price do NOT. Expect them to call you back if you have a problem with the car Get ready to ARGUE & FIGHT once they make the sale because they will not help you with anything

From the moment you walk in the door you are treated like family! The whole process was very smooth…read moreand I am so thankful I decided to shop at this location!! Huge shout out to Alex for being so awesome and helping me get into an amazing car! You definitely have a repeat customer for life!

I purchased a used 2020 Hyundai Palisade from Hessert Chevrolet of Cherry Hill on July 25, 2026…read more Unfortunately, my experience after the sale has been extremely concerning. Within roughly 10 days of purchase, I brought the vehicle back to Hessert because I was hearing an abnormal knocking/noise and seeing what appeared to be fluid leaking underneath it. I showed photographs of the apparent leak. I was advised that they could not identify a leak and could not duplicate the noise. I relied on that assessment and continued driving the vehicle. Approximately two weeks later, while my family was on vacation in the Georgia mountains, the Palisade experienced a charging-system failure and completely lost power. We were stranded and had to locate a mobile mechanic. The repair involved replacement of the alternator and service to the serpentine belt. Our documented repair subtotal was $950, and the breakdown forced us to remain in Georgia an additional night. Unfortunately, that wasn't the end of it. While driving home after the repair, the vehicle experienced another significant loss of power while I was traveling approximately 60 mph on Interstate 81. The vehicle eventually regained power, but after two power-loss events I was no longer comfortable simply treating this as an alternator-reimbursement issue. After returning home, I also photographed fresh fluid underneath the vehicle again--the same type of visible condition I had brought the vehicle back to Hessert about shortly after purchase. I am not claiming to know what the fluid is or what caused either power-loss event. Those are questions for qualified technicians. I sent Hessert a detailed formal written notice on August 18, followed by supplemental photographs of the continuing apparent leak. On August 20, I escalated the matter in writing to dealership management and requested principal-level review. I asked for a comprehensive inspection, transportation of the vehicle rather than having my family drive it back, reimbursement of documented emergency expenses, the relevant pre-sale/service records, and most importantly, a substantive written response regarding the vehicle. As of August 27, I have received no response to those written notices. I gave Hessert the opportunity to address this directly before taking the matter outside the dealership. I would still prefer a reasonable resolution. If Hessert responds or resolves the matter, I will update this review accordingly. I have retained the emails, photographs, repair documentation and other records supporting this chronology.

Conti Bros has been in business for a long time, well respected and extremely talented. Their…read moreprices are very competitive with any other automotive service provider. Excellent customer service. They provide thorough safety inspections with regular service, such as oil changes. Trusted for quality service and maintenance.

We took in our car in recently to have it checked out to make sure it was in good working…read morecondition. Wayne and team checked the car and said nothing needs to be done. How many repair shops will be this honest and trustworthy? Conte Brothers Automotive is the best and we have been going there for years. Honest shop, fair prices, outstanding service, and HIGHLY recommend!!

Thank you Steve and Stephanie!…read more I Recently purchased a Red Kia Soul 2015 from Steve and bought it for a good price. They were both accommodating and really nice people and honest. From the entire process Steve helped me through everything. I really can't thank them enough so I recommend this car dealer. Please come and check out Cherry Hill Auto Sales if you need a Car.

Thank you, Steve!…read more The entire process start to finish - completed within a few hours! I searched high and low for a manual transmission SUV and found it @ Cherry Hill Auto Sales ~ today and drove home. It has Everything I needed and more! Cherry Hill Auto Sales has a great inventory with reasonable priced vehicles and easy finance options. Thank you again and again for your assistance and the lovely key fob accessory courtesy of Stephanie.

Chris and Charlie are great folks . They work hard to help and go above and beyond to make…read morecustomers happy. BIg dealer variety with little dealer service . BEST Car Dealer I have ever dealt with will definatelty buy frp. them again and would highly recommend them if you are looking for a car or truck that comes at a fair price and no nonsense or bs the bigger dealers have.

Lou was conscientious, respectful, earnest and diligent in the car buying process from the moment I…read morecontacted him after finding a listing for a vehicle of interest on a third-party listing service. He reached out promptly and personally to me after sending a generic inquiry about the availability of this vehicle. Connecting with Lou was easy, which I suspect is a universal experience with his agreeable personality and his steadfast focus on delivering excellent customer service. I was particularly impressed by Lou's honesty and anticipation of my concerns from the moment we first interacted in person. In transporting the vehicle from one dealership location to another, he experienced a flagrant issue with the braking performance. He addressed this promptly before I began my test drive in anticipation that I would perceive this issue, and he guaranteed that all brake rotors and pads would be replaced before leaving the lot at no cost to me. He not only permitted but encouraged an independent test drive with my wife and infant child, allowing me to install my child's car seat into the vehicle so that we could get the true feel of what it would be like as a family driving in the vehicle. When we returned, he was interested in our feedback and allowed us to ask questions without steering us toward a sale. When we had concerns about the vehicle history, he was able to help me and my wife interpret that information. When we entered the sale negotiation, Lou dealt with me fairly. Despite an unfavorable negotiation outcome from my side of the table, the deal was still worth it, and we came to an agreement of sale. Lou fulfilled his guarantee to replace all four brake rotors and pads, and he also fulfilled my request to restore function to a malfunctioning key fob. From the time I arrived to the time I left the lot with the purchased vehicle, which included two separate test drives, Q&A/discussion with Lou, working out financing and other paperwork, and having the vehicle serviced, it took about 5 hours. I was very pleased with the service Lou provided. Lou went beyond his duties to assist me with pairing my mobile phone with the Bluetooth system in the vehicle even after the sale had been finalized. He did this when he was getting ready to depart to take a late lunch at 3:00 PM. The ordeal took 20 minutes, and he never once lost focus on trying to meet my needs even after the sale was made on a trivial task of pairing my phone with the vehicle. I highly recommend speaking with Lou if you're in the market for a used car. Lou might even change your mind about the stereotypical used car salesman stereotype of which many people are skeptical. His sincerity and diligence in providing excellent customer service is noteworthy.

I made an appointment with them and dropped my vehicle off at 7 AM. They gate was still closed, so…read moreI left a typed note explaining that I wanted an HVAC diagnostic because the system motor was working, but it wasn't blowing either hot or cold air. I added that the actuator was moving and the heater hose was getting hot, but the air coming through on any setting was neither hot nor cold. So I wanted a diagnostic to figure out what was wrong. I also wrote that on their envelope before dropping my key in their box. Their lot was so packed, I had to park in an overflow lot across the street. By 11 AM, I hadn't heard from them, so I decided to give them a call to make sure they found my vehicle in the overflow lot and to confirm my notes. I called them 14 times between 11 AM and 3 PM and there was never an answer. Their voicemail message said to leave a message and they would respond within 24 hours. But I didn't have 24 hours. I needed my vehicle back the same day. I called an Uber to take me back there after 3 PM to find out what was going on and that's when I finally got a call. But I was already less than a block away. When I went in, they said they were calling to tell me exactly what I told them in my notes and when I made the appointment, that the AC wasn't working and they wanted to know if I wanted them to run a diagnostic. After 8 hours, they did nothing to my vehicle other than turn on the heat and AC and only told me it had the very same problem that I brought it in to have them diagnose. According to them, the appointment was just a placeholder and did not impact when vehicles are serviced, which defeats the entire point of an appointment. They said I should have told them if I needed my vehicle the same day, even though nobody was there when I dropped it off and nobody was answering the phones. As for the phone calls, they said they only had 1 person answering 5 lines and that's why none of my 14 calls over 8 hours were answered, and it was my responsibility to leave a message ... in spite of the fact that their voicemail said it could take them 24 hours to respond. I've been here before and the service was much better than it was today. Those days, I'd give them 5 stars. But the absolute minimum I need for someone servicing my vehicles is that they have someone to answer at least 1 of 14 phone calls, and that they pay attention to the reason I dropped my vehicle off in the first place.

I've been taking my car to WDT for over 20 years. I wouldn't take it anywhere else. I always feel…read moresafe no matter what repairs they do to our vehicles. Pat is like a car doctor. He doesn't overcharge and is always available.

Had an amazing experience buying my son's car from Auto Concepts and Mike Garro. Mike made the…read moreentire process easy and stress-free. He was honest, trustworthy, professional, and never pushy. It's refreshing to deal with someone you can genuinely trust when buying a car. My son loves his car, and I couldn't be happier with the experience. Highly recommend Mike Garro and Auto Concepts!

Mike was incredibly patient with me and very knowledgeable. I waited to write this review after…read morehaving previously had bad experiences with other car dealers. He is the real deal. Highly recommend going to see Mike at autoconcepts.

After my car was totaled in an accident, my cousin's friend referred me to Joshua Motor Car Company…read morefor a used car. Joshua was extremely helpful and attentive, trying to get me the best deal possible. Any concern I had was immediately addressed. While ultimately, the car I wanted was just a bit beyond my budget and I ended up getting a car elsewhere, the level of service I received there was excellent. Thank you again for all of your help! My only recommendation for them would be to contract with a better rated warranty/service policy. The company they get their warranties through has 1/5 stars on multiple ratings sites. I would have needed to find my own warranty, which would have brought up the price. However, since that is not part of their company, I am not including that in my yelp rating.

We walked around for 15 minutes. No one came out to see we needed help. Their lost because we were…read moregoing to pay in cash for a car. I only stopped by this dealership for the ratings.