Fantastic experience. From the minute I walked in the door I felt welcomed and like they really…read morewanted my business, the family atmosphere they have here is a nice change of pace to the typical car lot. Gladys, Dom, and Nena were all friendly and very knowledgeable. The customer service couldn't have been better. Would highly recommend people come here.

Family run business that treats you like family! Gladys and her team gave me top notch personal…read moreservice. The buying process was easy and efficient. I will be back!

Had an outstanding experience with Ed in sales. My Jeep Wrangler was having problems and didn't…read morefit the family and these guys came through big time! Payments were under my budget and car was as good as new!

Everyone was so friendly and attentive. I got the car of my dreams at an amazing price. I recommend…read moreyou go there to get your vehicle. If you do tell them I sent you

Update: After posting my original review, the general…read moremanager reached out to me personally. Although we had already purchased our new vehicle elsewhere, he sincerely apologized for our experience and addressed another issue we had discovered--that the replacement tires previously sold to us were not the correct tires for our vehicle. He refunded the full cost of those tires and also offered us complimentary service for the next three years on the car we purchased at another dealer. I believe it's important to recognize when a business takes responsibility and genuinely tries to make things right. The general manager's response was sincere, professional, and appreciated. I also want to recognize the service department. Throughout our ownership experience, they consistently took good care of us, and that positive experience was one of the reasons we returned when it was time to buy another vehicle. While the incorrect tire installation was a significant mistake, I believe the way the general manager handled it demonstrated accountability and a genuine commitment to customer satisfaction. Our sales experience remains disappointing, and it ultimately cost the dealership our business. However, because of the professionalism shown afterward, I felt it was only fair to update my review to four stars to reflect both the negative experience and the meaningful effort that was made to correct it. Original review: We were loyal customers of this dealership for nearly three years. We purchased our previous vehicle there, returned for every oil change and scheduled service, and even bought a full set of replacement tires from them. Ironically, during our recent visit we learned from members of their own sales team that those tires were not even the correct tires for our vehicle. When it came time to purchase another vehicle, we gave them the first opportunity to earn our business. We brought the window sticker for the exact vehicle we wanted so there would be no confusion and we could compare offers fairly. The proposal we received was astonishing. The selling price was more than $6,000 above MSRP, our trade-in was valued $7,500 lower than a competing dealer's offer, additional markups were included, and we were told they couldn't obtain factory options that another dealer readily provided. In total, their proposal was more than $13,000 higher than the competing offer for the identical vehicle. What disappointed us most wasn't simply the price--it was how we were treated. After we questioned the numbers, the sales manager suddenly reduced the price by $11,400. That dramatic change made it difficult to believe the original offer had been fair. We purchased our new vehicle from another dealership that day. We understand that dealerships compete on price, and we don't expect every dealer to have the best offer. We do expect honesty, transparency, and appreciation for loyal customers. After purchasing a vehicle there, servicing it exclusively there, and returning in good faith to buy another, this experience left us feeling that our loyalty simply didn't matter. Unfortunately, we can no longer recommend this dealership.

I was in a tough situation, Timing chain broke on my old truck. Nick D'Alonzo,Elijah Zablosky and…read moreDan McGrath really came through for me. Awesome team up there. I was in a 2018 F150 in less than 1.5 hours.

For anyone who is looking to purchase a car, please make your way to Bob Novic in Bridgeton, NJ…read more Their service is extraordinary! I was in need of charging my EV to get home to Maryland. A Solomon met me with a smile and was very kind. Then William made sure I had everything I needed. Most would not assist if you were not buying a car, but they treated me as though I was a VIP. Big thanks to the Management and staff at Bob Novic. Come check them out!

Jose jimenez helped me get a car after someone hit my car totaled it. I was able to get a brand…read morenew and low insurance. all thinks to him he really is the best

Worst service department I've ever been to. I asked 3 times to come look at the part IO needed…read morere[laced and 3 times they refused saying oh we know which one it is. The had a picture and I told them it was the wrong piece. After a month of getting the part in and waiting another 2 weeks to get service, it was wrong. By the way, the service charge was $104.00 for 1/2 hour if it had been the right part. Avoid this dealership at all costs.

When in for service appt. Mike was rude condescending and unprofessional. Service manager Tim was…read morenot much better. Refused to give me an estimate refused to work on my certified ford. Told me. I'm screwed. I would never ever go to this place. They are all about profit don't care about customers and is perhaps the most u professional interaction I have ever had kin my life would rate negative if it was an option

Finding the right car, feeling good about the quality, and breezing through the financing and…read morepaperwork -- buying from Pumpkin was honestly just too easy. The owners, employees, and customers are literally like family, and I'm so glad to now be part of it. You should definitely join the Pumpkin family too!

Wonderful selection of cars... I was very happy with my experience buying from pumpkin.read more

let me tell you about my boy Brandon at Car Vision Maple Shade. This man really looked out for me…read morefrom start to finish. First off, he got me a quote that was way better than I expected no cap, he hooked it up. But it didn't stop there. I needed a ride home, and Brandon didn't hesitate, dude took me himself. Then he came back and scooped me up so I could get my car. Like, who does that?? He even helped me get my insurance squared away. Made sure I was straight before I pulled off. If you need a car and you want somebody who's gonna treat you right, not play no games, and actually give a damn, go see Brandon. Real talk, he's solid. Appreciate you, bro.

They have really helped me out since I'm going through a horrible situation with Carson. I…read morerecommend Prestige Volkswagon to everyone there aren't many car dealerships. Are this nice?

I got my last five cars from Ace. The service department is great. I always make an appointment and…read morein and out in a half hour. Mark also present

Recently had to have my new Bronco windshield replaced and before even coming in for the first time…read moreI dealt with Kyle in service. He was awesome. Before, during and after he went above and beyond with his customer service. I highly recommend Ace Ford. My sales experience and now service experience was awesome.