I can't thank Rafael enough for helping me fix my vehicle. He's honest, upfront, and has very good prices for the work they do. He took the time to show me the things that were wrong (screws loose on the gasket, oil all over the engine, etc) and also pointed out how the previous auto place i went to was sloppy and unprofessional. The service was outstanding. They will now be my go to auto place to go from now on!!! Thank you J&I!!! I'm so grateful! read more

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J&I worked on my diesel truck. Very knowledgeable and fixed AC . He is straight up and doesn't beat around the bush. They are honest, hard working and fair prices and fair turn around time. Thanks for squeezing us in . Thanks J&I read more

If a trustworthy mechanic/technician is what you're looking for this is the place to go. I drive an hour to bring my cars to Rafeal simply because I know he's an honest guy and you don't have to worry about getting messed over. I wouldn't think of going anywhere else. read more

Highly recommend. Excellent service, reasonable price, great communication, no notes. Five stars.

Amazing Customer Service! Thanks so much for the last minute used car inspection! To have peace of mind when purchasing a used car just makes you feel better about your purchase. read more

It took weeks to get an $85 quote. I followed up several times allowing for delay due to the holiday and the responses got worse every time. Each time I had to repeat what my request was for and they began ending questions with "?!?", as if I were a problem. I told them I felt that wasn't necessary and it persisted. When I provided a schedule to them they told me it was wrong and not what theirs said. I have no idea why they wanted one from me if they weren't going to use it. I posted pictures of the conversation. I'm really baffled by this kind of communication from a professional business. read more

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This is one of the best shops in the Houston area. Always get you in quickly, and always a great price. Rafael is 100% honest with his work and giving you a break down of issues before any work is performed. Highly recommend J&I Automotive! read more

Super nice guy and his assistants as well. His business card is a poker chip. Very professional even with a unusual part.

I came to get my AC fixed and the owner was so friendly and helped me out right away. He talked me through what he was doing, such a trustworthy place! I was in&out in about 15 mins. Great customer service. read more

I had the pleasure of getting my '07 Volvo serviced at this shop. After coming in with many theories of why my wheel was smoking, the shop owner, Rafael, reassured me that he would take a look extensively at my calipers and brakes. (This is after I received a quote and had been in communication via email for an appointment.) Throughout the service period, I was provided timely updates to what was discovered, and even provided updated estimates to my original quote. This helped me remain at ease (I have had bad experiences of going in for one issue and providing a list of unnecessary repairs). My service was completed in a short period of time (complete brake job, buffed headlights, replace lightbulbs, diagnostic test for check engine light). I could not be more thrilled with the transparency and service I received today! The team over at J&I Automotive take pride in their work. They complete service requests quickly, efficiently, and for a fare price. The mechanics are knowledgeable, friendly, and extremely easy to talk to about car issues. After 5 years successfully in business, I am looking forward to getting my vehicles serviced for the next 50 years here! read more

Quick evaluation, great price, and great efficiency to complete the work. Smart guy with integrity. I'll be going here for my mechanical needs. Thanks Much read more

It blows my mind a business owner who also has a hobby of riding bikes would take his time to lie about, spread someone else's pictures on their pages, and cuss them for a ruckus that I'm trying to sell claiming it's stolen. Would not contact me directly to discuss any problems but immediately goes to the internet to speak lies. If his actions speaks for his work then there is no work I would trust him with. Recommend finding a different shop who won't short cut behind you and takes pride in their company name. read more

Honest and reputable. I was very impressed with J&I Automotive today. I like to choose places like this for my automotive maintenance and repairs instead of places like Jiffy Lube or other chain places. I went to J&I today for an oil change a while back and I was in and out in no time. And I paid less than going to the quick lube down the street. Above all, I wasn't pressured into buying anything else. Today my car was making a horrible noise and I had no idea what it was. I took it down to J&I and they were able to diagnose the problem and give me a really fair price. I was expecting to pay an arm and a leg for this repair. Again, no pressure for getting anything else done. In and out and on the road again! Give them a shot!! I'll be back for sure! read more

Rafael was awesome. I came in when it was pouring rain and he was already close and he still let me drop off my car and gave me a very reasonable price to get my AC compressor and condenser installed. He was very responsive to quote his service on Yelp. I shopped around asking for quote from different shops and this business gave me the best estimate. Rafael was very responsive to quote his service on Yelp. This business is very veteran friendly and gave me a discount without even asking for it. The turn around time was also great. I will come back here with my auto repair needs. Thank you again. read more

J&I Automotive is Top Notch!! They always do an excellent job. Raf would not allow himself or staff to do any less. From start to finish Raf explained everything throughly, the job was done fast and efficient. I have referred him to all my family and friends. My niece just recently took her vehicle to have a radiator replaced and they went above and beyond to have it ready for her same day!! If that's not 5 star ratings I dont know what it. We will continue to go to J&I Automotive for all our vehicle needs. read more

Very fast work. One day turn around from drop off. Very reasonable prices. Very courteous and respectful establishment. Will refer others and will be a repeat customer. Thanks so much! read more

INTEGRITY!! It's what you will find at J&I Automotive. Not only is Rafael an HONEST human, but he and his team have built a very reputable shop. They have always offered the most conservative and affordable options when troubleshooting those mysterious and intermittent problems, allowing ME the flexibility to decide which approach worked best for me (and my budget) at the time. They are dependable, friendly, punctual, and excellent about communicating and keeping the customer informed. It makes me feel good when I can refer my friends, family, or anyone really to J&I. It makes me feel good to bring good folks together. read more

AC worked fine before taking it in for the problem that should have been fixed. POST you fixing AC not working you wouldn't answer or return calls and it even made loud noises when put it reverse when it never made that noise EVER!!! I will keep speaking my experience especially since it cost over $2,000 there shouldn't be a problem. read more

Rafael once again fixed my truck for a reasonable price and was very quick in his responses. Awesome mechanic

Needed to get my brakes fixed. Very fast at responding to messages and very helpful with pricing. Completed the job very quickly and was friendly and professional. Think I found my go to mechanic. Would definitely recommend and will be returning when anything is wrong with my car. read more

Genuine and trusted shop. Good prices and quick service . Very good diagnostics the first time. Will continue to go back for my oil changes and tune up. Thanks read more

Believe it or not, these guys are very honest with their work and will tell you what is wrong with your vehicle and give you a price and let you compare with other shops for prices. They get the job done and guaranteed their work (work performed correctly or will be fixed). They been working on my car since 2016 and have not sold me anything that I would not need. Stuff that is not important and need to be addressed, they will let you know that it needs to either be replaced now or soon and it's optional. They always show me my parts that's bad/damaged or dirty and give me a quote and let me decided. I couldn't ask for more out of a local shop. Thank you guys! read more

Found this place on a whim the last time I was visiting family in Houston. I usually take my car to the dealership for oil changes and any other needs but I was very pleased with the owner, Rafael's knowledge and customer service skills. I highly recommended this place and will def be back for future maintenance! read more

Great service with reasonable price. I came here twice. Firstly, I came because my AC needed more cooling air. He replied to my quote request very fast. Then, I came back here due to weird noises coming out of the breaks. I got the break and rotor replaced with 2 hours, no appointment needed. That's so awesome because I could get the issues resolved immediately and get back to work right away. I will definitely come back when my car needs a maintenance service. read more

Awesome and knowledgeable mechanic. Pulled in as he was shutting down and leaving but he still took the time to look at my car and explained everything with great detail to dumb it down for me. Lol read more

This shop suggested I have them rebuild my transmission at a quote of $2000. I paid that, a little late I'll give him that, but since have had nothing but problems with it to the point now where I'm back at square one with a non working transmission. I have a 12/12 warranty on it from him that he refuses to honor for one excuse after another and has begun getting to the point where he is calling me a "LITTLE BITCH FAGGOT WHO BETTER NOT STEP TO HIM" simply for trying to basically beg the guy to make it right and fix it correctly. So now I'm just giving up I dont have the money for court, which he claims he's beat people in before so basically try him, so I'm just gonna sale or part it out to make back some of the money this shop stole from me and my family. Save yourself the name calling and crap work and go to a real shop. read more

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Amazing service, very honest with their work and will tell you what is wrong with your vehicle and give you a price.

I stopped in with my 2 babies in tow for a quick oil change and was absolutely pleased when I left. As a woman I can feel intimidated by having to do things like auto repairs. The guys made me feel comfortable and didn't try to scare me in to purchasing other services! Thanks for a fast oil change and amazing customer service! read more

We took my wife's 4Runner there a few weeks ago (after getting a quote from another place for a quote MUCH higher). Her car was fixed for more than half the price and is running great! We were about to sell it for parts but thanks to J&I the car is running just fine. I would highly recommend this place!!! The work was done in a timely manner, he is great and so helpful! read more

Came in to get my rotors resurfaced. Very pleased with the work and professionalism. Definitely will use again and recommend this location

Great customer service and got all the services needed for my car. Rafael also gave me some advice for take care of my cars. I'm a very happy customer and will continue taking my vehicles there for service in the future. read more