Took my vehicle to them under warranty and work was done quickly and they were communicating with me throughout the whole entire process. Second time l've brought my vehicle for maintenance with them and will continue to bring it to this shop. Great service and efficiency at a great price, staff is very friendly and helpful and worked around my work schedule for drop off and picking up. 100% recommend and always recommend this auto shop to friends and family ! read more

I wish I could leave TWO separate one star reviews. I took my car in for an oil change and they installed a broken piece and my car smelled burnt for some time before I took it back in. My engine could have had serious damage. Secondly I took my other vehicle for body work repairs and that was a disaster. After paying half the deposit down they got no where with repairing the car and were using refurbished parts when that was not disclosed to me upfront. Stay clear from this place!! HORRIBLE!! JUST HORRIBLE!! Lots of money wasted dealing with Julia's Auto Repair. Car Max should stop referring them business! read more

Julia's Auto Repair was a godsend of a find. As a person with limited knowledge of car repairs & insurance transactions, Elizabeth made things simple and stress-free while getting my car repaired. They took care of everything!!! I would have ended up missing work, but with the convenient rental with Enterprise it was a seamless transaction. Service was quick and the mechanics are knowledgeable and friendly. 10 /10 I definitely recommend. Thank ya'll so much!!! read more

I brought my son's Infiniti here for some warranty repairs. Julia's did a phenomenal job working with the insurer and keeping us updated. We got the car back in great condition and havent had any issues. We'd definitely bring it back again. read more

Brake Job and Oil Change: Very fair pricing especially for the great service. There is a dramatic difference in smooth stopping after the brake job, including rotors, was completed. The oil change was also a great price and great work. Yumi kept me updated throughout the process and my car was ready when it was supposed to be. All around it was a great experience. read more

I took my car in for an inspection and the technician make a small mistake that caused my vehicle to fail so I asked for some advise and the technician made a small mistake but at least they admitted they were in the wrong. read more

BUYER BEWARE! Bad service. Overpriced. No resolution. Read the fine print- they offer waived diagnostic fee with repair - but do not honor this offer. they made unnecessary repairs (all they did is replace same parts another mechanic had replaced). they repeated repairs, they did not solve the "check engine" thus no fee waived. one test leads to another- adding up the charges. No resolution. I paid the bill with same issue I took my vehicle for. No resolution. read more

This is a great place to get your car fix. From oil changes to a tune up. They have great customer service. They are very knowledgeable and honest on what they do. read more

I love love Julia's Autorepair!! The cleanest, high quality, and selfless auto mechanic in Houston I couldn't imagine going anywhere else. Yumi at the desk is the sweetest ever, she knows how to talk to people snd keep them updated and endure their cars repair journey every step. Julia's Auto Repair offers so many compliments for customers out of their kindness and even give complimentary car washed in and OUT, no other car shop does it like this. Definitely worth every penny read more

This place is amazing. I don't care what anyone else says or try to get me to have my Jeep be serviced somewhere that is cheaper. They don't give you the runaround and be straight up forward and on top of it they work with me all the time. All services I had with them has been flawless and I know my future services will be flawless. I rave and recommend this place to everyone I can. Thanks Julia Auto Repair! read more

Took my car in to be diagnosed under a new car warranty, because my muffler had water leaking from it, my backup camera was a little off, and my windshield wipers didn't work properly. Explained these things, filled out paperwork and showed a video for reference of where the muffler was leaking. Left my vehicle at 8a, on Tuesday, to be diagnosed and was told it would be the afternoon when it's finished. It was explained that the warranty process is to diagnose, submit the request, and wait for an approval to start the work... It took until Wednesday to get any calls or information from them. After already missing two days of work...just for a diagnosis that should've been finished the same day and holding my car up, I had to keep calling, in order to get any answers on what's wrong with the vehicle and what happens next. This was on Thursday before Good Friday. I was then informed that my brakes needed to be done (wasn't an initial work order) and they were already completed, the backup camera was fine, the windshield wipers were serviced, and the muffler issue was non existent (I was told it was normal condensation). I knew it wasn't and I insisted that they recheck it. They were told in the beginning that water was running down the muffler on two different sides and would pool on the ground, as if it were the a/c dripping. The owner (Joe) explained to me that his technician hadn't mentioned such a thing and that was not normal. I told him a video had been shown for reference in the beginning when I first explained the problem and I also had to send the video to him because of his techs (mis) communication, or lack there of. I had to insist on picking up my vehicle on this day, because it was necessary and a day before them closing for Easter weekend. I arrived at the repair shop and picked up my car between 4:00-4:30p, before closing. When I made it home, I noticed many, many things array with my vehicle. 1.) My seats, both front and back, are extremely filthy from someone going through my car and leaving mechanic grease/dirt/footprints everywhere. There was no reason to be in my backseat at all. My initial complaint for work was my windshield wipers, backup camera, and muffler. 2.) Replaced rear brakes and did not replace brake fluid. (I came home and had to drive over the Fred Hartman Bridge with NO brake fluid, after Julia's worked on my rear brakes. Had to stop at a gas station to purchase and put in my own fluid). I could have been in a horrible accident. 3.) In addition to no brake fluid being replaced, there was no wiper fluid for the windshield wiper replaced, after working on my pump. Windshield wipers still don't work properly. 4.) Someone went in my console, because an item that was inside of there had come from my floor and wasn't supposed to be in there. 5.) Both my side and rear view mirrors were adjusted, as if someone went for a drive. 6.) I have a windshield phone mount and it was adjusted in order to accommodate someone else besides myself to use it. 7.) A/C is now making a lot of noise as of 3:12p on Good Friday. I'm supposed to return again, in order to finally get my leaky muffler issue diagnosed sufficiently, since it was missed the first time AND my windshield wipers still aren't working properly. I only have two settings. Medium and faster. I will not be returning to Julia's for this. This review will also serve as an official complaint. My car wasn't even three weeks old yet, when I took it in and they used no covers or protection while working on or getting in and out of the car. I had to take it the next day to be detailed, because I couldn't allow my family to ride in it the way it was left. It's disrespectful, disregarding, and unprofessional. I've never seen a mechanic or dealership, that doesn't use temporary or paper protection to prevent dirt/oil transfer and filthy footprints. Not an ideal way to go into Easter weekend. read more

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Waste my money in this auto repair $650 for get my car worse BE AWARE, BE AWARE, they not care

I love Julia's Auto repair. They are sweet. And their work is the best! If you need work for your car I highly recommend Julia's Auto repair. I always get my car back fixed properly and on time. Good prices $$$ read more

Have to say be it New to Houston and I am very particular with my Fiance. Be it my car is a Fiat and not just and shop can work on it. Well Julia's did and I'm humbled and grateful to have chosen. Everyone especially Mrs Elizabeth has been going above and beyond to make sure I'm ok. And my needs are being meet to the highest level. read more

Julia's Auto Repair - Auto Repair Near Me - Houston, Texas

Quick in and out service and they're very professional and friendly. I definitely come here every year to inspection my car love it here . Highly recommend here read more

Julia's Auto Repair - Auto Repair Near Me - Houston, Texas

The GM Joe M. Was very professional and courteous and he addressed all my questions and concerns. Joe and his entire staff and mechanics desks 5 STARS rating. I will recommend my family members and friends now and in the future. WAY TO GO JOE'S GARAGE . Regards, Robert read more

I had my truck break down in a parking garage at Hobby Airport, so I called Julia's Auto Repair because it was nearby. I was pleasantly surprised at how kind and responsive they were. They quickly had their tow driver set up an appointment. The tow was in a difficult location but the driver was professional and patient. Once my truck made it to the shop, I was given information on the next steps and approximate time frame. The work on my vehicle was done the next day, which was very quick in this case. I also loved that they communicated pertinent information through text to me at every step of the way. I was also able to pay over the phone and pick up my truck after hours which is great for me since I live more than an hour from the shop. Overall, my experience with Julia's Auto Repair was awesome. They have great customer service and are a great value. read more

Place charges up the ass for diagnostics, and let's not even mention how much they charge for repairs. Also, some dude there looks like Dracula from Hotel Pennsylvania, but he's nice so that's aura points for the place. read more

We took our car in for a warranty but found out they business changes owners. Joe's garage went above and beyond to help us fix the problem. They explained what they were going to do and kept us updated the entire time. They also double checked their work. This will be my go to shop in the future. Great customer service, great knowledge, great communication read more