I have a 2006 Chrysler 300 with 312K miles on it and I've never had a better experience anywhere I…read morehave taken my car. Audra and Sam were so accommodating, familiar and knowledgable. They made sure to keep me in the loop, explain to me exactly what was going on, and walk me through their process before moving forward with anything. It was nice to know what I was getting into before committing and knowing that my car was being well taken care of. My vehicle is running strong and smooth and I am so grateful for their service. Thank you so much! I'll make sure to come here from here on out.

I've taken some time before writing this review to reflect on my experience and be as fair as…read morepossible. A few weeks ago, I reached out to Metric Motors for a quote on replacing the CV axle on my Volvo. The dealership had quoted me $2,800, and a second shop quoted $1,100. MM gave me an estimate of approximately $900. I fully understand that without seeing the vehicle, final costs can change, but that wasn't the issue here. MM told me they couldn't get my car in until the following Friday, which was later than the other shops, but to save a few hundred dollars, my wife and I rearranged our schedules and carpooled that week. We had a trip planned for the weekend, so the timing mattered. We dropped the car off right when MM opened. Later that morning, we received a call raising concerns about a possible severe oil leak. That alarmed us, especially since we had just had an oil change the week prior. We were also told that the technician didn't see any grease indicating a CV axle issue. I expected a follow-up call with more detail. When the representative called back, I asked about the oil situation. He said the leak didn't appear to be significant after all, but if I wanted to get a more complete diagnosis, I'd need to bring the car back another time. That was frustrating, especially since it contradicted the earlier statement that it might be a serious issue, and it implied another visit and additional cost. During that same call, I was told they hadn't yet driven the car. Once they finally did, the technician confirmed the car was shaking, just as I had originally described. That's when I was informed the cost of the CV axle repair would now be $1,600. I asked why the price had nearly doubled, and the representative told me the original quote had assumed aftermarket parts, while this new quote was for original parts. This wasn't disclosed at the beginning, and I wasn't given options to choose between OEM and aftermarket parts, as other shops have done. It felt misleading. When I voiced my concern, I was met with indifference and told I could just come pick up the car if I didn't like the price, no apology or acknowledgment of their communication breakdown. We needed the car that weekend, so I reluctantly agreed to move forward. When we picked up the car, my wife asked about the price increase. The same gentleman told her she "should've talked to [her] husband before coming in," which was not only dismissive but highly disrespectful. I was shocked by the condescending tone, and it only reinforced my frustration. Years ago, I had positive experiences with Metric Motors. At that time, their professionalism and work quality were excellent. However, it's been about five years since I last visited, and based on this encounter, it's clear things have changed, perhaps due to new ownership or management, as I've seen mentioned in other reviews. Unfortunately, this visit left me deeply disappointed. The lack of transparency, poor communication, and unprofessional conduct, especially toward my wife, ensured I will not return.

Everything went very well. The gentleman were very attentive. They went above and beyond. They…read moreoffer specific related recommendations that my car was in need of that I was unaware of. They also provided solid advice on other issues I had regarding my car that their establishment was unable to service. They offered me an online coupon for my service of &25 I did not know about. They were very thorough. They informed me of all the services within the package I chose. They had several oil change packages depending on make and model and miles and age etc. I was very satisfied. The prices were a bit more than what I am used to paying but the service, professionalism and recommendations provided made it well worth it.

Had to sell vehicle to scrap yard due to blown rod one week after visit. Not worth my time to…read morepersue legal action. Just beware, folks.

I bought a Roll N Lock bed cover from Mr Pickup about two and a half years ago. I noticed a couple…read moreof weeks ago, the powder cost was flaking off one of the panels. I took my truck back to Mr Pickup, they took some pictures, and about a week and a half later, the panel was replaced under warranty. Plus they went above and beyond and squeezed me in to their schedule earlier than they had an opening, so I could have it taken care of before a road trip. I've never had less than a fully satisfactory experience when I've come to these guys for anything. I highly recommend them for any of your pickup needs.

A good place to by accessories for your vehicle. Professional service. Good quality parts for…read morereasonable prices. Good customer service. Family owned business and you will be treat with respect. Jeff you are awesome!

Brian's Automotive Services has provided EXCELLENT service in a very PROFESSIONAL manner from the…read moretime one enters the door and is greeted by Brian and/or manager Sean. They service our family vehicles very favorably with up-front repair estimates, quality work and reasonable prices. I recommend this shop to everyone. Dickk PS-- Stop by and view the Aquarian in their customer waiting area! You won't regret it!

we've had this 2001 Tacoma in the family for a long time. I lost my dad back in NOV 2025 & received…read morethe truck. However, needed it brakes and rotors done. I was VERY hesitant to go anywhere new being a young female. My grandma had recommended Brains Auto as she had a great experience w/ them! They were honest, fair & reasonable! I will be taking the rest of our family vehicles here!

Class act place! Very honest, kind staff; They are patient and explained the issues very well. I…read morewas also working with a very small time window and they did their very best to accommodate. Highly recommend. I mean look at this wrench cookie!

Honest, Friendly staff, fixed my car the same day. Offers shuttle service which was a life saver…read more Just remember to pay in cash because there is a 3% fee to use your card. All around great experience

Fixed my son's 2013 Kia Optima to a "t". Seem like honest mechanics and were able to get it do very…read moretimely. Would definitely use them again.

Truck had a long delay to start. Shop found a bad fuel pump. While there noticed my brakes needed…read moreattention. Also had a tune up while there. Quality of work was top notch. Great value for work done. I will take my truck back for future work

I recently relocated from Arizona and was recommended to check out J&T. I have used J&T on two…read moreseparate occasions. I purchased 4 new tires for my Lincoln Mark LT pickup and I purchased 4 new shocks for my newly restored and lifted Jeep Cherokee XJ. With each visit the staff was very professional and very knowledgeable making sure I was properly serviced. I cant say enough about how personable and attentive they are. They get you in and out. I haven't had any issues and love the products they selected for me to install on both vehicles. If your looking for truck accessories I would highly recommend stopping and checking with them on any project or upgrades to your pickup or off-road vehicle. Thanks J&T

Bought a truck step from them they took a few hours not to bad... wish I'd gotten a 5 inch instead…read moreof 4.. overall ok tho nice selection no problems nice parts would say they're good buy from them just get a bigger step if you need one 5s seem better but make it harder to turn.. I got one them huge trucks just makes your body wider but one inch is worth the foot room perfer the black steps prettie.. recommend a 5 inch black step... goodluck

Fantastic customer service. Took in a Jeep Grand CheroLee in need of a detailed detail prior to…read moreselling. The car look wonderful afterwards and we got top dollar for the sale. I will take my new car when a detail is needed in the future.

Disregard negative reviews, Jim stands by their work here at Auto Image. I got my Land Rover LR4…read moredone over here and they made it look brand new. I'm very picky and detailed and I did notice very minor things, but as understanding as I am they do have a lot of work. I made note of it to Jim and he made it right and got every detail worked out I had made any concern out of. Highly recommend them! Brian G