Every employee I have ever worked with at this location has been helpful and professional. They…read moreanswer my questions to the best of their knowledge and even use the oreillys system to further help research my questions. The managers always seem to make it right without giving away the kitchen sink which is fair and admirable. Thank you for being such a reliable store for my car part needs.

Manager was rude and unapologetic when it was brought to his attention. I avoided VIP due to…read moreextremely poor customer service and indifferent management. Now that it's O'Reilly's, things obviously haven't changed. Don't make the mistake I did and just avoid this place.

Well... I'm not a car person. I drive 'em, I like 'em, I buy 'em... but I don't typically work on…read morethem. However, when our daughter's car battery died recently I knew it was well within my skill-set to replace it. We stopped at this AutoZone because it was nearby. First impression - clean and well stocked. The staff however... lazy and uncaring. We felt like we were bothering them to be there in the first place. The guy who sold us the battery mumbled and was just barely verbal enough to tell us what we needed. When I returned to get my core deposit the two guys (one was a manager) ignored me for a full half minute while they looked out the window... while I stood there holding a heavy battery. While finally processing my deposit refund the clerk needed a password from the window-gazing manager. He called him over but the mgr walked right by as if he didn't see us. Finally another manager (big guy with a full beard - the ONLY helpful and competent person in the store) came over and completed the transaction. If everyone in this place takes a lesson from the last guy, it would be a pleasure to shop here. Otherwise you might want to try somewhere else...

If you have a Jeep, do yourself a very big favor and stay the hell away from this place. They have…read moreliterally zero idea how to work on them. Damaged my aux battery cable when replacing the main, cost me 175 to fix at dealership. Failed inspection on it for tires sticking out too far? What? It's passed every year same tires 33" and stock fenders. I should have known better. Update: 4/13 went to the dealership. Tech came out said, there is absolutely nothing wrong with your tint, your tire tread is low but still well within pass. Your tires stick out maybe 1/4" too far. Buy these fender flares your good to go. ... thought VIP?

Went in for an inspection. They said it failed due to a parking brake. The technician told me the…read morebrake was locked up, and the truck is too dangerous to let off the lift. They said in order for them to lower my truck I needed to pay for a brake job. (0ver $1000). After threatening to call the police to get my truck back, they lowered it and it came off the lift no issue. There were no brakes locked, like they said, and my brakes worked fine. (My truck is less than 5 years old, and is maintained). I now understand why ALL of the garage bays were empty. I will never go back. Do not recommend.

"RIP" "OFF". They want $100 for some gas tank straps for…read morean 05 Tacoma, That are $50 online. They don't pricematch either.

My 2015 Prius windshield replaced perfectly by Chris! Super guy. Scheduled an appointment for the…read morenext day. Gave me the Best estimate out of five quoted for the job. I will be recommending Hands On Auto Glass to all my friends.

I have worked with Hands On Auto Glass several times over the past year. The owner has been able to…read moreschedule the appointment to replace my windshield very quickly. Twice he has been out to assess and give his recommendations. I was extremely happy today that he could repair the latest crack. We are fortunate to have Hands On Auto Glass in the southern Maine area. I would highly recommend this company to everyone.

Honest, fair mechanic after another in town tried to scam me. Half the police and dispatchers take…read moretheir business here, to me that says something. So thankful to have a trustworthy mechanic in town where I can get oil changes, brakes and tires done. This place is extremely busy and it takes persistence to get through by phone but it's worth it! Just had brakes done on one axle, I'll be back soon enough for the other!

Josh and Brian are two of the best guys that I know. They…read moreare the only mechanics I trust in Sanford. They have always worked with me, squeezed me in and go above and beyond. I feel bad for Josh who has to deal with the entitled narcissism that exists in society today and people with their demands. I've never once seen him rude or even remotely unprofessional. Best garage in town.