I am trying to remember why I went to Mullen Bros Jewelers for the first time. I don't think I was…read moreshopping, I think I was looking for a repair. Anyhow, I can't even guess how many times I've been back since then and it's only been about a year. Everyone here is knowledgeable, their prices are fair, and they are so friendly. Very professional, you never feel rushed, I so look forward to going there now! I take my granddaughter with me sometimes and they last time I took her, as we were leaving she said "Jewelry stores are FUN". Raising her right, cause YES jewelry stores are fun!! If yours isn't fun, you're going to the wrong place!

Just walked out. I came to have a necklace repaired. There were more employees than customers, but…read moretwo employees must have been needed to tell a very respectable looking woman that she could not return an item, then openly talk about her when she left. One employee walked around me to get back to her case as I just stood there in the middle of the store. I was never greeted after about three minutes. No thanks. I guess they do not need my business.

Wonderful experience redesigning vintage jewelry. Extremely…read morehappy with the service design and finished product! Thank you , Elizabeth!

Elizabeth worked with us to create a truly one of a kind engagement set which I cherish every day!…read moreShe was open to working with stones that we had mined ourselves and we really appreciated her willingness to dive in wholeheartedly to a project that meant so much to us. We could not be more thankful that there is such a gem of a person and jeweler like Elizabeth so close by! We recommend Muse to everyone we know especially if they have something custom in mind.

I have a vintage pink pearl necklace that I love. Years ago, my grandson pulled on them and they…read morebroke, sending beads everywhere. I retrieved as many as I could. These wonderful people restrung the pearls and I still wear them 12 years later. I have some new things to bring to them and have confidence that they will do whatever they can to repair what I have.

Really disappointing, do not go here! I needed my wife's ring fixed while on vacation. Normally I'd…read morewait until I returned home but I figured a week was enough time for a small repair and the folks at this shop said no problem we can get it back in only 3 days. A week later not only have they not started on the ring but when I came in to see it. IT WAS LOST! Had to make another trip back for it. When I did get it the work was nothing special and the ring hadn't even been polished, still having finger prints on it. Why I'm posting this review now is that a jewler here in Chicago just confirmed the ring now contains a CZ crystal. Not a diamond where the repair was done. They won't return my calls and since it's not worth getting an attorney involved, this is my only recourse. Be Warned!

I needed a stone glued back into a piece of costume jewelry. I brought it in expecting to leave it…read moreand pay for it. I was promptly met the piece taken stone glued in and the gentleman wouldn't accept payment. It's nice to have businesses in the community that do things like that. It's very rare especially during the time of covid with everyone feeling financial pressure one can't expect a business to do anything free. Go see them and help them out if you have needs they can fulfill. Customer service is A-1.

Excellent customer service, integrity and price point. I wouldn't trust anyone else with my jewelry…read morerepairs.

I bought a wedding band here. The owner was very helpful and patient. The store is well laid out…read moreand has a good selection of jewelry. I will be back.

I have a long standing love affair with Green River Silver. Our reunion is sweet no matter how long…read morewe've been apart. When I want to add a new piece to my collection of silver, I come here. Oddly, I've never gift shopped here but it would be ideal for that as well (note to self). The selection can't be beat-necklaces, earrings, rings in all different styles. They give a nod to artisans, some near and some far, dedicating displays in some cases. Need a statement piece? Come here. Need a basic ring? Come here. Need something that shouts "ocean state"? Come here. Prices are reasonable and the service is impeccable. Patient, attentive and friendly. I have literally come here to try on every ring in a size six and left and still the same attention as if I spent down my bank account (which would be tough to do here). Any time of year is the right time to visit. I adore the pieces, love the service and admire the pricing. The love affair lives on.

Great family owned business. We only go business with Gilbert's Jeweler's for the past 40yrs.******read more

I don't go anywhere else they are fantastic. Repairs are done professionally and with top qualityread more

A&A Jewelers is the best jeweler in this area. They cut a necklace for me and made it into two…read morebracelets. It fit me perfectly and they were very reasonable charging me just over 2000 for a 14 karat gold. They just enlarge this ring that I purchased to a 12 1/2 Ring size only cost me $125. Alex is reasonable, nice and very knowledgeable. His team is excellent and not pushy. This is the place to go if you're looking for jewelry, jewelry repair or watches in this area skip the rest go to the best A&A!

My mother has been a customer for many years and Alex"s attention to detail and professionalism has…read morebeen unbelievable. The people in the shop are so friendly and you'll never leave disappointed.

I didn't even get past the initial phone call when trying to ask about getting my ring--missing two…read morediamonds--evaluated for an estimate. The woman who answered sounded rushed and immediately gave me attitude. The entire call lasted maybe 10 seconds. As a first-time customer trying to learn about the process of getting jewelry repaired and appraised, I was surprised to be met with such hostility. I ended up calling Platinum House instead, where I was treated kindly and given helpful information right away. It's unfortunate, because I was ready to bring my business here, but that initial phone experience completely turned me away.

I visited Portobello's while in Newport for the weekend. Very friendly and knowledgeable staff…read more Becky helped me look through their estate collection to find the perfect piece for me. Will definitely shop here again on future trips!