Rob is a great guy....love the serviceread more

Best Pharmacy in town. Rob & his staff learn your name, get to know you, & are very sincere. There…read moreis never a long wait with a very relaxed atmosphere in the Pharmacy itself. After years of using chain drug stores to fill prescriptions I switched to them a while ago & have never looked back.

Hoover Hometown is an incredible local, homegrown pharmacy located in the heart of Hoover off of…read moreHighway 150 across from Walmart. Whitney is a great pharmacist. She knows myself and my husband by name and is a graduate of Samford's pharmacy school! She's from Alabama and loves Birmingham! She not only has a variety of pharmaceutical products, but she also carries local items and gifts for purchase in her pharmacy. I would highly recommend dropping your big box pharmacy and go by to see Whitney. Getting set up with her is easy and seamless and you will be glad you did it. She is very friendly and truly cares about her patients. Glad to have such a great pharmacy so close to home in Hoover!

Excellent service and great attention to detail. Whitney is very friendly and personable. Locally…read moreowned and conveniently located off Hwy 150. Drive thru window for those on the go. There is even an app to refill rxs ahead of time. Thanks Whitney for coming to Hoover!

I answered a call from Walgreens today and a recorded message started telling me there was a delay…read morein my prescription.....then it would repeat that ....again....and again.....and again. I called back. I was holding on the phone.....I did this for 40+ minutes and a real live female person answered the phone and said I will be with you in just a minute...after a while....I was disconnected and transferred to no-mans land where no one would answer the phone. I called back and now10 minutes, there are once again 2 customers ahead of me. And the computer lady keeps saying she is sorry to keep me waiting! Actually, if there were a minus.....I would give a minus 100. It is sad. This used to be a vibrant store full of staff who could help you in a reasonable time. The voice mail system is terrible. The store is under staffed. You walk in there and can't find anyone except in the pharmacy. There are still 2 callers ahead of me. Actually, I have been moving my prescriptions to another pharmacy...but I missed this one. I may be holding on this phone until my next birthday ...which is in November!!! and there are still 2 callers ahead of me. It is now 26 minutes holding. And they will be with me shorly. This is not a good experience. Their staff is assisting other customers. Please pick up the phone and don't hang up on me again! There are still 2 callers ahead of me.....at 32 minutes holding. Does anybody at Walgreens care? This is so past bad customer service...I think their customer service folks all ran away. Oh yeah! One caller ahead of me. Lets see if i get disconnected again. The lady on the recorded message now has static in her voice because she has talked so much! And, my phone is running out of juice. 46 minutes on hold now. Now 51 monutes. Wonder if AI would do better? 59 minutes at 7:15 PM. Well....she, the real person, answered and once again asked me to hold on....so here we go.....didn't wait for me to say no.....didn't say please. Now 1 hr +. Oh she came back. FINALLY!!!!!!!!! Over 2+ hours.... Final recorded message....I am sorry. We are having technical issues and are having trouble processing your call. Perfect ending!!!!!!!!!!!!!!!!!!!!! Gay B Tuesday May 12, 2026 PS Once I got to a pharmacist, she was extremely nice and helpful.

Would give a zero. I walked in and the cashier saw me come in. She turns her back to the register…read moreand i have to ask foe help at photos. She never said hello. Basically never spoke to me. O guess she hates her job or people in general. Only spoke one word answers to me. At the end did not say thank you. Just heres your receipt. Not sure how she got hired. They must be desperate

Convenient location. However, nearly everything we touched in the store had something greasy on it…read more The store could definitely use a good cleaning. Outdoors could use some TLC as well.

This is my go to store whenever I'm on the Southside. It's stocked better than other locations and…read morethere's usually more than one person working at a time. I've gotten medicine, makeup, wine, and more here with ease.

I stopped in to grab a couple things and wanted to see what Autumn/Halloween stuff they had…read more When I walked in the door, I was doubly greeted. First, with a friendly "Welcome to Walgreens" from Blake, at the register. Secondly, by his cologne that was overpowering the entire front of the store. I love perfume and cologne myself, so I'm not hating on him by any means. But as someone who has a father and stepmother who suffered with COPD for years, I am concerned for the folks with breathing difficulties that may be faced with that very strong scent. Any scent is difficult for them, as they're already struggling to breathe. Lots of employees were stocking the shelves during my visit. Compared to what I've experienced at another local Walgreens, these employees are on top of their work. I found a few things on sale that I hadn't planned on getting. Some of their Halloween and Autumn stuff is super cute, but overpriced in my opinion.

The pharmacy is so rude and uncaring. I have purchased my medication from here for years because…read moreit is so convenient to me, but I now will transfer my scripts to another pharmacy. Someone mentioned they are dysfunctional on another review and I would say that is the best way to describe them and then when you point this out and there is no resolution to the problem, they do not care, not try to figure out what went wrong. They are flippant and curt. Occasionally I have run into one or 2 who actually try to help you, but I think they probably were students. My complaint also includes the pharmacists, not just techs. The store is fine, nice and friendly.

I do not recommend this location. I was checking out with two items and before I was even done with…read moremy transaction, the employee was texting on his phone. I just left without my receipt.

This Walgreens is very close and convenient to me. There is a CVS just next door so they have some…read morestiff competition. I'm almost always able to find what I need here from beauty supplies to snacks. I most recently came and made a magnet of my dog in their photo center. Too cute!