Super responsive and helpful! I've had my gate fixed multiple times, and they were able to fix the…read moreroot cause of my issue instead of doing a simple quick fix. In addition to that, they use high quality parts when they fix, and leave things better than they were initially! Highly recommend, I will certainly be reaching out again!

Nothing but good things to say! Very responsive and easy to work with. Very quick with quotes and…read morereasonable prices. I used them for a fence repair and gate install but I would definitely consider them for a bigger project. I have zero complaints and love having a new gate and access to my yard.

Steve and his crew did a great job on our deck rehabilitation project last week. The work entailed…read morestripping and sanding the old dark stain off and painting a lighter stain on. The workers also replaced some of the steps that were rotted. They finished the job earlier than expected and cleaned up the area before they left. We are satisfied with the work that was done.

AAA Fence and Deck was a surefire win as I searched for a fence contractor. I live in a new home…read morecommunity and needed a fence built against an existing border fence. The PM Ryan was quick to give me a quote that was thorough, fair, and transparent. Triple A promptly handled the permit and the HOA paperwork and I was able to review all documents via an online portal. The project crew did an AMAZING job installing the cap and trim fence. The craftsmanship is solid and I was kept informed during the process from start to finish. I really appreciated Ryan and Steven's visit to check on how the project was coming along, and the team completed it in 2.5 days. A HUGE THANK you to Triple A for such great customer service. My family and my dog will enjoy this fence for years to come!!

Bad experience. I hired Index Fence because they advertised a specific type of fence that no one…read moreelse offered. Once work began, the installation dragged on for nearly a month. The owner claimed there were issues in the Raleigh area in early December 2024, and said his workers could not come to work, which caused repeated delays. During installation, the crew--who did not speak English--placed the fence too close to my neighbor's house. When I raised the issue, they refused to move it. They claimed I had instructed them to place it there, which is incorrect, and the owner also refused to correct the placement. About six months after the fence was installed, it started falling apart. There are now large gaps between the doors, and although they said the wood was pressure-treated, it's already buckling. I've tried reaching out multiple times, but they refuse to return my calls or fix the problems

Jason Feore of Index Fence was great to work with ! Very professional and even came out a second…read moretime after we changed up our plans on the fence design. Index fence delivered from sales to install! The "3 brothers" team (think I got that right?) did an amazing job on the one day install which included 3 gates . Beautiful! Addressed all questions I had throughout the process. Like others have said, other companies came, delivered a poor experience ( some don't follow up at all) and did not get my business ! My Index Fence experience was great ! Highly recommend them.

JM did a great job with a full replacement of my deck with a half covered portion. Antonio was…read morehelpful with working through a few options for the work scope, and the quote was fair. The crew was very friendly and completed the work very quickly but with care. Overall, I'm glad I chose them for this work and would recommend to friends and family.

Finally pulled the trigger on our screened-in porch and back deck after dreaming about it for 10…read moreyears, and JM Decks and Fences crushed it. I gave them my original sketches and ideas; they ended up building something way better than I had envisioned. A few things that really stood out: * Pro-active Communication: I was never left wondering what the next step was; they kept me in the loop the entire time. * On-Time & Reliable: The crew was punctual and stayed on schedule (even on those very cold days), which is rare to find. * High-End Craftsmanship: You can tell they take pride in the details. The build quality is top-notch and feels incredibly solid. If you're looking for a team that's easy to work with and delivers exactly what they promise (and then some), I can't recommend them enough.

John responded to my fencing emergency within a few hours of my request. Due to a storm, my vinyl…read morefence gate was destroyed. John was out to my property within a day and provided me with a reasonable quote and repair options.

They were very punctual and they did good quality work despite the weather. They gave a pretty…read moreaccurate estimate up front.

Always arrive on time or earlier! Highly qualified and…read moreprofessional senior discount is appreciated

Two guys showed up in the morning to prep kitchen island lighting. They left after an hour to "get…read moresupplies." They were gone for several hours and I finally called the office to inquire and request to cancel the job since the guys disappeared for the day. I ran out quickly and when I got back my husband told me the guys had come and gone. I called the office and asked and the woman on the phone told me...as though it was perfectly normal...that they had simply gone back to my house to collect their tools. They left tarp out, wires hanging out of the ceiling, my designer lights for install tossed in a pile on a side table. Absolutely awful experience all around. Completely unprofessional.

They built a fence for a neighbor's house that blocks the view of oncoming traffic. I spoke with…read moresome of the workers the day after the fence went up, and they gave me the card for the business owner. I called him and explained the issue, and he was completely dismissive, saying that he only works for the customer and it's too bad if the rest of us (over 100 cars per day) can't see around the corner. I had to follow up with the city, who determined that the fence was not built according to the permit. American Heritage still hasn't addressed the issue, but when they do, I'm curious whether they will do so at their own expense or whether they'll charge the neighbors extra to move the fence. Either way, I would never hire this company to build a fence for me.

We couldn't be happier with our experience with the American Heritage Fence Company. Ralph came…read moreout to our house to see where our fence would be installed, advised us on the type of fence to install, measured our lot and gave us an estimate. His team installed the fence much faster than we expected and it looks terrific. This is an impressive business...clear and responsive communication, competitive pricing, and quality installation. This is the company to call if you need a fence.

I am only leaving 2 stars instead of 1 due to the fact that the installers were very nice. i had to…read morego through and add more dirt to certain parts of my fence, but that's doable. but far as communication with the main office goes? forget about it. take your money elsewhere. i was unaware of the fact that I had to be home at time of installation. when installers arrived, I got a phone call from maria at the main office asking where I was. I stated that I was in Greensboro, and was unaware of the fact that I needed to be home when the installers arrived she absolutely flew off the handle and threatened to "charge me" for wasting her installers time. I apologized, and stated that I was more than willing to reschedule if needed, but apparently, " rescheduling, wasn't an option." the installers ended up being able to wait until I was able to arrive back home. Fencing companies are a diamond dozen, take your money to one that actually treats their customers with kindness!

Poor quality, poor craftsmanship, overall sloppy work. DEEPLY regret having our fence installed by…read moreBig Jerry's.

I was referred to Frye Fence Co. by Ken at Master Halco. Here was my experience…read more.. Thursday (11/3): Spoke with Jennifer about purchasing materials only...she said to send over a list of what I needed. I sent the list and received a reply from James Frye stating that he'd price out the items and send me a quote. Monday (11/7): I sent an email reply to James thanking him and expressing that I was looking forward to doing business. I was honestly expecting the estimate Monday morning, and sent the email as a bump/reminder. Wednesday (11/9): Morning...Called and spoke with Jennifer on the phone. She advised that Mr. Frye was out of the office, but that he would be back shortly and would call me back at that time. Wednesday (11/9): Afternoon... Sent James a follow-up email explaining that I was ready to purchase the materials as soon as he got the quote over to me. ...no response Thursday (11/10): Called and spoke to Jennifer again, and she said that Mr. Frye was not at his desk, but he would call me back shortly. She also added that if he was unable to call back, she would call me back herself. ...no call-back from James or Jennifer. Friday (11/11): Morning...Called and spoke to Jennifer yet again. This time, Mr. Frye was on a conference call, and could not be bothered. She remembered that I had called several times before, and again said that if Mr. Frye could not get back to me, she would call me back herself. ...no call-back (big surprise) Friday (11/11): Afternoon...Called and spoke to Anne. She informed me that Mr. Frye was busy doing estimates and could not be bothered to take my call. After informing her that I needed the quote by day-end, she said that would not be possible as Mr. Frye was on his way to the beach (clearly lying about him doing estimates). At that point I asked her to inform Mr. Frye that he'd no longer need to bother himself with the quote, as I'd be seeking business elsewhere. Excuses and lies are all I got from this company. Disregarded calls and email follow-ups are a huge red flag.

Reached out to Jay and he was super fast with quotes. They are very competitive and beat everyones…read morenumber on the quote. When we were ready to move forward he had his team out the next day ready to go. They finished 400 linear feet in less than two full days and it looks great! Couldnt be happier with the entire process.

Raleigh Fence Builders recently replaced our fence with a new cap and trim wood fence. It looks…read moreawesome. The level of detail and options presented during the estimation process was better than any other estimates we received. The finished fence exceeds expectations. The 6x6's used with the gates and quality of the gates really made the job shine. They left the yard in better shape than when they started. I would definitely work with them again.

Had my fence installed in 2019. This team provided great customer service. Very good communicators…read moreand prices are fair and reasonable. I highly recommend anyone looking for a fence to give them a call. They even came back and touched up areas that we were concerned about with no questions asked. Again they were awesome and I'd recommend them to anyone.