We had an issue with our septic on a Sunday of all days. Jonathon was here within 3 hours, fixed…read morethe issue, walked me through some troubleshooting and maintenance tips. He is very knowledgeable and professional. HIGHLY recommend!

Jonathan did an amazing job in fixing an aerator that had not been installed correctly while…read moreaddressing some other septic tank issues. Quality work and great value. Definitely will be my go-to for septic tank issues and wouldn't hesitate to recommend.

Prompt service. They go above and beyond to make sure things are back in order and running smoothly.read more

Chris was fantastic! He was courteous and explained everything to us! He laid out all options and…read moregave us confidence in each solution!

Eric and his team were fantastic! I needed a repair done after the storms came through Last Friday…read moreand I was in a time crunch because of an upcoming inspection this week to sell my house. Eric responded the same day, had me send some photos, sent me an estimate and they came out the next day and fixed it while I was at work. Excellent work, good price considering I needed help quickly and how busy all of the electrical contractors are this week and great customer service. I will recommend them to anyone needing work done and will use them again in the future! Thanks again Eric and team!

Couldn't be happier! Showed up when he said he would, didn't talk to me like I was an idiot,…read moreexplained what happened, and the price was reasonable. Furthermore, he introduced me to these cat-a-pillar spacer thingies that are super handy to have. Thank you!

The lights in the bathroom quit working. James was able to do the service on the day I called…read more Quick and affordable service.

The owner James was great. He came over and knocked out my requested service quickly and…read morecommunicated very well. Pricing was also very competitive. I will be using his services in the future.

The service requested was done with quality work and great value. There was trouble with the part…read moreneeded but the tech took care of it.

Came out to fix my dryer a few months ago and replaced the belt! Technician was very informative…read moreand knowledgeable about the issue that I was having with my dryer. Completed the job and works wonderfully. I called them again for my washer this time. He again was pleasant and informed me what was going on. I will always call them for all my services. AAA rating thank you :) Definitely a trustworthy company that will call you when they are in the area and show up on time. Fast, reliable, get the job done! Call them for your services needs.

These guys are great they do exceptional work and we're very helpful from start to finish we highly…read morerecommend them and will definitely use them again on any upcoming projects!

Great prices and did a great job. They did the job fast and effectively. Staff was Amazing.read more

Gravity Drain Services was called by my apartment complex to clear a drain. I had woken up to…read moresewage from my front door to my back door on the first floor. Goodbye dog bed and plushie dog toys. Goodbye paycheck for the day as anyone who has ever had to deal with this sort of thing knows. You have to toss the awful smelly heavy wet items, mop up the biohazard, then disinfect everything. I felt sick for days afterwards. Back to my story - The river of sewage was very surprising as I had only washed my face and flushed the toilet once after I went upstairs for the night the night before. The plumber who came told me that the 3 townhouses next to mine are all connected to me and so if they have a problem (flush wipes, etc) it is going to back up in my townhouse. Definitely not the news I wanted to hear. He brings back all 105 feet of snake and finds hair and "strings" (indicative of feminine products). I like the term "drowned rat" myself. I receive an email from my apartment complex that I now owe $335 for the plumbing. Mind you, I use a drain catcher for my long curly hair and I learned early on from my father to always respect the toilet. I call Gravity Drain Services and kindly ask if they could reach out to my apartment complex to inform them what the plumber told me, that the issue could have come from the 3 townhouses connected to me. They decline. Wow. Is it too much to ask for the truth to be told? That's all I was asking. The little guy gets knocked down again. UPDATE - the rental company was told the truth and the charge was removed. Thank you for doing the right thing.

Called them out to replace a broken/improperly installed toilet flange. They arrived 5 minutes…read moreearly, took care of it quickly even with having to chip out the old one, and replaced it with a better quality flange without me even having to request it. Will definitely call them again in the future.