This is beyond disappointing…read more We ordered a cart it is even painted a custom color to match our truck. Communication up front was great and then ghosted us. We have texted and called and nothing. We even called from different numbers, had a previous customer who recommended him call him and nothing. Now our custom cart happens to be for sale. Do not buy from this company. Poor customer service. Will be reporting to the BBB (better business bureau)!!!

I will start with the positives: the people that I engaged with, with one notable exception, were…read morevery nice. The carts that they sell look great as well. I bought a new EZ-Go cart, and it looked great with all of the extras on it. After almost two months, I had a problem with the battery, and noticed that the hour gauge had never changed. When I called, I was told that they could take the cart and check the battery, or, I could take the battery to a place to check it. I did the latter, and they said it was dead. Rather than just replace the battery, they needed to have it inside at their shop in Augusta, where they would check said dead battery, which was...dead. They deliver, according to them, once a week. I was out of town at a meeting when I got a call informing me that the cart, not two months old, had been stolen off their lot. I went to the police department when I realized that I had put an Air Tag on it, hidden underneath. I also had an air tag on the key chain. A friend of mine that used to be in law enforcement and I went around parts of GA looking for it based on Craigslist postings, along with my serial number in hand. Never found it since the Air Tag on the cart was no longer on it, but the one with the key, to this day, is still alive. We checked that location, and another stolen cart was found. What I'm most upset about is that the easy way the cart was stolen. They left the key in the cup holder in the cart. I have the video, and the guy stealing it clearly knew where to go. The owner was not very nice. Said he'd drop a new cart off but he was washing his hands of me. Wait...it was stolen from your lot! What the heck did I do? Thankfully, EZ-GO arranged for a full refund. I don't wish these folks any bad karma, but you don't blame the customer, who was out of town, for something that happened on your watch. That was my experience. My only suggestion is to ask to see where they bring it and how they secure it if it goes to Augusta. Had I known the key was there (it was a unique key), in hindsight, I wouldn't have allowed that. Easily preventable.

Wow, be very careful dealing with this company!!! I ordered seats in September of 2021 the were…read moredue in December and when the date came and went they said maybe March of 2022. A lot can happen in 6 months (like I no longer have the golf cart) and then these wonderful chaps wouldn't refund my money claiming they had already done some work. If you like waiting 6 months and getting nothing for your money, then by all means order from these fine gentlemen!!

Seemingly Beautiful Seats, but I won't know for sure until I receive the one's I ordered/paid for…read moreback in March 2021. Believe it or not I STILL haven't heard anything about when I can expect my order. When I first ordered them, I was told 6 weeks... Then I was told that they should be ready to ship on 6/23... Well, it's now 8/30 and still not a word. The dealer I ordered them through is utterly discussed with Lazy life's utter lack of replying to any of their inquiries. The seat seem beautiful, but their total lack of customer service is awful. The dealer I ordered them from has emailed them several times and still haven't received a reply. Lazy life seats has the time to post pics of their seats on Facebook, Instagram, etc, but can't take 2 seconds to inform their customers on the status of their orders. It seems like they make a great product, but there complete lack of customer service is going to be the death of their business. Even the slightest bit of Communication can go a very long way. We're closer to 6 month than 6 weeks and you still can't give me an ETA? How are you in business? You can't order directly from them. You have to go through one of their distributors. Probably because they have such awful customer service. If/when my seats finally arrive, I'll update this review to reflect the actual quality of the seats, which at this point, better be the best seat anyone has ever sat on...